Omari Gates
Fresh & Save Food Warehouse is an Australian-owned supermarket chain with stores in Queensland, including in Eagleby, Hervey Bay, and Rockhampton. The chain is known for its competitive pricing, with many shoppers noting that it offers better value than major supermarkets like Aldi, Woolworths, and Coles. Fresh & Save also offers a range of generic brands, including some from the IGA and Black and Gold ranges, suggesting a possible connection to the Metcash/IGA coalition. The stores have received mixed reviews, with some praising the friendly staff and well-stocked shelves, while others have criticised the lack of space for packing groceries and issues with food freshness.
| Characteristics | Values |
|---|---|
| Ownership | Queensland-owned and run |
| Product range | Meat, fruit, vegetables, frozen salmon, bread, rolls |
| Pricing | Cheaper than Aldi, Woolworths |
| Specials | Regular specials |
| Staff | Friendly |
| Trolley availability | Occasional shortages |
| Checkout process | Self-packing, limited space |
| Checkout staff | Friendly, good for a chat |
| Comparison to other stores | Better than Aldi, no need to visit "big guys" |
| Store layout | Shortened counters in refurbished store |
| Product freshness | Issues with expired products reported |
| Product pricing | Bread sold shortly before expiry at a small discount |
| Overall rating | 3.6 out of 5 stars from 19 reviews |
Explore related products
What You'll Learn
Fresh & Save Food Warehouse is Queensland-owned and run
One of the key advantages of shopping at Fresh & Save Food Warehouse is the significant cost savings. For example, customers have reported purchasing frozen salmon at around $15 per kilo, which is a much more affordable option than at other supermarkets. Bread and rolls are also noted to be cheaper and of great quality. In addition to everyday low prices, the store also has special promotional events, such as "$2 days," allowing customers to stock up on various items at even more discounted prices.
Fresh & Save Food Warehouse also offers a more personalized shopping experience with friendly staff who are always up for a chat. This contrasts with some larger supermarkets where staff may be less approachable or focused on other tasks. The store also appears to focus on its core duties, avoiding distractions like influencer marketing or political agendas, which some customers appreciate.
However, it's important to note that the self-service nature of the store may be a downside for some shoppers. Customers are expected to pack their own groceries, and some have mentioned the lack of space to do this comfortably, particularly when it causes delays at the checkout. Additionally, while the store generally offers fresh produce, there have been isolated incidents of food expiring shortly after purchase, which is a concern for some customers.
Overall, Fresh & Save Food Warehouse offers a unique shopping experience with competitive pricing and a focus on customer service. As a Queensland-owned and run business, it provides an alternative to the larger supermarket chains, giving shoppers in the region more variety and the opportunity to support a local business.
Fertility Rates: The Highest in Australia
You may want to see also
Explore related products
It offers competitive prices on meat, fruit, and vegetables
Fresh & Save Food Warehouse offers competitive prices on meat, fruit, and vegetables. A customer review highlights the savings made on meat, fruit, and vegetables, with a 1kg frozen salmon package costing around $15. Bread and rolls are also noted to be cheaper and of great quality.
Another review mentions that prices are usually better than Woolworths, although there have been concerns about the freshness of some products, with some customers reporting that their fruit and bread had expired shortly after purchase.
Fresh & Save may be part of the Metcash/IGA coalition, as they stock generic brands from both IGA and the Black and Gold ranges. Despite this, their pricing is considered good, and they offer fairly regular specials. One review mentions that Fresh & Save is Queensland-owned and run, which is seen as a benefit by some shoppers.
Overall, Fresh & Save appears to offer competitive prices on meat, fruit, and vegetables, with some customers highlighting significant savings in these departments.
Applying for a Russian Passport: Australians' Guide
You may want to see also
Explore related products
The store has generic brands from the IGA and Black and Gold ranges
Fresh & Save Food Warehouse is a Queensland-owned and run business. It has a number of generic brands from the IGA and Black and Gold ranges. It is suspected that Fresh & Save may be part of the Metcash/IGA coalition.
Fresh & Save offers competitive pricing and friendly staff. The store also has fairly regular specials and promotions. They focus on their core duties and do not engage in political activism. During the Covid pandemic, they were welcoming and ensured the safety of their customers.
However, one downside noted by customers is that they require shoppers to pack their own groceries, with limited space to do so. This can cause inconvenience and embarrassment, especially for disabled individuals.
Despite this, Fresh & Save offers a range of products at competitive prices. Their meat, fruit, and vegetables are noted to be of good quality and offer significant savings compared to other supermarkets. Bread and rolls are also cheaper and of great quality.
Overall, Fresh & Save provides a beneficial shopping experience, with competitive pricing and quality products, making it a welcome alternative to larger supermarket chains.
Weetbix: Australian-Made Breakfast Staple
You may want to see also
Explore related products
Customers pack their own groceries at the checkout
Fresh & Save Food Warehouse is a Queensland-owned and run business, with stores in Eagleby, Hervey Bay, Maryborough, Rockhampton, and Richlands. The grocery store has received mixed reviews, with some customers praising the low prices, quality, and stock availability, while others have criticised the need to pack their own groceries at the checkout.
Indeed, customers packing their own groceries at the checkout is a notable feature of the Fresh & Save shopping experience. This practice is not unique to Fresh & Save, and is also common in stores like Aldi and self-checkouts in other supermarkets. While some customers appreciate the efficiency and control of packing their own bags, others find it inconvenient and embarrassing, particularly for disabled shoppers.
One advantage of packing your own groceries is that you can organise items according to your preferences. For instance, you can put all the cold items together or place fragile items carefully to avoid damage during transport. Packing your own bags can also speed up the checkout process, especially during busy periods when there may be a shortage of staff.
However, some customers may view packing their own groceries as an inconvenience, particularly if they are in a hurry or have mobility issues. The lack of space to pack groceries at Fresh & Save checkout counters has also been criticised, making the task more challenging.
Ultimately, the decision to have customers pack their own groceries at the checkout is a trade-off between efficiency, customisation, and convenience. While some customers appreciate the opportunity to save time and pack according to their preferences, others may prefer a more traditional checkout experience with dedicated baggers.
Exploring Australia's Big Cities: How Many Are There?
You may want to see also
Explore related products
The staff are friendly and welcoming
Fresh & Save Food Warehouse is a Queensland-owned and operated independent supermarket. It has received praise from shoppers for its competitive pricing, quality products, and friendly staff.
One review highlights that the staff are "friendly" and "good for a chat". They are also welcoming, which makes for a pleasant shopping experience. This is especially notable during the COVID-19 pandemic, when staff remained welcoming despite the challenges of the time.
The staff's friendliness is mentioned by multiple customers, with one review stating that the only friendly person they encountered while shopping was a staff member. This suggests that the staff's welcoming attitude is a key part of the shopping experience at Fresh & Save Food Warehouse and a significant factor in why customers choose to shop there.
In addition to their friendliness, the staff's focus on their core duties is also appreciated by shoppers. The staff's professionalism and dedication to their work create a positive impression, and their ability to engage in casual conversations further enhances the welcoming atmosphere.
The welcoming attitude of the staff at Fresh & Save Food Warehouse is a key differentiator for the store. By creating a warm and friendly environment, the staff ensure that customers feel valued and appreciated, contributing to a positive overall shopping experience. This level of service is a significant factor in why customers choose to shop at Fresh & Save Food Warehouse and why they continue to return.
Essense of Australia: Where Are the Gowns Designed and Made?
You may want to see also
Frequently asked questions
Yes, Fresh and Save Food Warehouse is Queensland-owned and run.
Fresh and Save has stores in Hervey Bay, Rockhampton, Eagleby, and Richlands.
Reviews for Fresh and Save are mixed. Some customers praise the store for its competitive pricing, friendly staff, and specials, while others have complained about expired food and long queues at checkout.
Some customers find Fresh and Save to be better stocked, cheaper, and with better-quality products than Aldi, Woolworths, and Coles. However, others have noted that the store makes you pack your own groceries, which can be inconvenient and embarrassing for disabled customers.
Fresh and Save Food Warehouse has a rating of 3.6 out of 5 stars on ProductReview.com.au, based on 19 reviews.
