Lyla Lindsey
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that was founded in Adelaide, South Australia, in 1991 by Robyn Taylor and Managing Director Simon Hackett. It was the first ISP to offer ADSL2/2+ services in Australia, allowing access speeds of up to 24 Mbit/s. In July 2020, Internode became part of TPG Telecom, and in December 2023, it was announced that Internode would cease accepting new customers and begin transitioning existing customers to other TPG-owned brands. Despite no longer operating under the Internode brand, the company's legacy remains as it was known for its reliable, high-speed internet plans and excellent customer service, catering to millions of customers across Australia.
| Characteristics | Values |
|---|---|
| Year founded | 1991 |
| Founder | Robyn Taylor and Simon Hackett |
| Location | Adelaide, South Australia |
| Type of company | Internet service provider (ISP) |
| Services provided | NBN broadband services, business-class broadband access, web hosting, co-location, Voice over IP, and a variety of related services |
| Current status | Internode is now part of TPG Telecom, and is no longer connecting services for new customers |
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What You'll Learn
- Internode was founded in Adelaide, South Australia, in 1991
- It became part of TPG Telecom in July 2020
- It was the first ISP to offer ADSL2/2+ services in Australia
- It provided a range of services, including NBN broadband, VoIP, and web hosting
- It supported local events and provided services for video game companies
Internode was founded in Adelaide, South Australia, in 1991
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that was founded in Adelaide, South Australia, in 1991 by Robyn Taylor and Managing Director Simon Hackett. The company was based in Adelaide, South Australia, and became part of TPG Telecom in July 2020.
Internode was the first ISP in Australia to offer ADSL2/2+ services, by installing their own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24 Mbit/s, significantly higher than the fastest speed offered by Telstra at the time (1.5 Mbit/s).
In addition to providing high-speed internet services, Internode also supported many local events, such as the Adelaide Film Festival, WOMADelaide, the Adelaide Fringe, and the Global Green Hosting Challenge. They also provided services for the video game company Valve and operated a nationally available VoIP-based service called NodePhone, which offered low-cost, distance-independent telephony services.
Over the years, Internode expanded its infrastructure, and in 2003, its infrastructure company, Agile, installed its own equipment in the Telstra exchange at Meningie, South Australia, making it the first exchange in Regional Australia where ADSL was available from a non-Telstra DSLAM. In 2005, Agile extended its national private backbone to connect to the United States, and in 2008, Internode launched the first national IPv6 service in Australia.
Internode has a proud history of catering to diverse customers, from geeks and gadget lovers to gamers and anyone else seeking quality internet services. The company's reliable, high-speed internet plans reached millions of customers across Australia. However, in December 2023, Internode announced that it would cease accepting new customers and begin transitioning existing customers to other TPG-owned brands, marking a significant change for the once-thriving Australian-owned company.
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It became part of TPG Telecom in July 2020
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that provided NBN broadband services, business-class broadband access, web hosting, co-location, Voice over IP, and a variety of related services. It was founded in Adelaide, South Australia, in 1991 by Robyn Taylor and Managing Director Simon Hackett. Notably, Internode was the first ISP to offer ADSL2/2+ services in Australia, allowing access speeds of up to 24 Mbit/s, significantly higher than Telstra's fastest speed at the time.
Over the years, Internode supported many local events, such as the Adelaide Film Festival, WOMADelaide, and the Adelaide Fringe. It also provided services for the video game company Valve and operated a nationally available VoIP-based service called NodePhone.
In July 2020, Internode became part of TPG Telecom. TPG initiated a closure of Internode business operations in December 2023, transitioning existing customers to other TPG-owned brands, namely iiNet and Vodafone. This decision came after iiNet, which was acquired by TPG Telecom in 2015, had ceased accepting new customers to the Internode brand.
The acquisition of Internode by TPG Telecom marked a significant change for the company. While Internode had a strong history and a dedicated customer base, particularly in Adelaide, the transition to TPG ownership brought about several notable shifts. One of the main changes noted by customers was the offshoring of tech support and the outsourcing of email hosting, which some felt impacted the quality of service.
Despite these changes, Internode continued to provide reliable, high-speed internet plans to millions of customers across Australia as part of the TPG Telecom group. The acquisition expanded TPG's reach and contributed to its position as a leading telecommunications provider in the Australian market.
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It was the first ISP to offer ADSL2/2+ services in Australia
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that was founded in Adelaide, South Australia, in 1991 by Robyn Taylor and Managing Director Simon Hackett. It was the first ISP to offer ADSL2/2+ services in Australia, making it a pioneer in the country's internet industry.
To achieve this feat, Internode installed its own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24 Mbit/s, a significant upgrade from Telstra's then fastest speed of 1.5 Mbit/s. The company's infrastructure arm, Agile, played a crucial role in this endeavour by installing its own equipment in the Telstra exchange at Meningie, South Australia, in mid-2003. This made Meningie the first exchange in Regional Australia to offer ADSL from a non-Telstra DSLAM.
Agile's DSLAM deployment continued to expand, eventually reaching a national scale. In early 2005, Agile extended Internode's national private backbone to connect to the United States via the Southern Cross Cable system. This international connection was further enhanced in December 2006 by utilising capacity leased on the Australia-Japan Cable, providing an alternative pathway to the Southern Cross Cable.
Internode's achievement as the first ISP to offer ADSL2/2+ services in Australia was a significant milestone in the country's internet history. It demonstrated the company's commitment to innovation and providing high-speed internet services to its customers. This pioneering spirit has left a lasting impact on Australia's internet landscape, shaping the way Australians access and utilise the internet today.
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It provided a range of services, including NBN broadband, VoIP, and web hosting
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that offered a range of services, including NBN broadband, VoIP, and web hosting.
NBN Broadband
Internode was the first ISP in Australia to offer ADSL2/2+ services, achieving access speeds of up to 24 Mbit/s, significantly faster than Telstra's top speed of 1.5 Mbit/s at the time. They also provided Naked ADSL2+ services, operating on both Agile and Optus hardware. In 2021, Internode offered NBN HFC connections, encouraging customers to pre-order and join the NBN Wait List.
VoIP
Internode operated a nationally available VoIP-based service called NodePhone, which offered low-cost, distance-independent telephony services. NodePhone2, released in 2007, was a full two-way VoIP service, allowing incoming PSTN calls, unlike the original NodePhone.
Web Hosting
Internode supported various local events, including the Adelaide Film Festival, WOMADelaide, the Adelaide Fringe, and the Global Green Hosting Challenge. They also provided services for the video game company Valve.
In addition to these core services, Internode offered business-class broadband access, co-location, and a range of related services. They were based in Adelaide, South Australia, and played a significant role in the evolution of broadband services in Australia.
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It supported local events and provided services for video game companies
Internode Pty Ltd was an Australian Internet Service Provider (ISP) that provided NBN broadband services, business-class broadband access, web hosting, co-location, Voice over IP, and other related services. It was based in Adelaide, South Australia, and was founded in 1991 by Robyn Taylor and Managing Director Simon Hackett.
Internode supported many local events, such as the Adelaide Film Festival, WOMADelaide, the Adelaide Fringe (for at least 10 years until 2014), and the Global Green Hosting Challenge. It also provided services for video game companies, including Valve, and was involved in the gaming community by offering free services to its members. For example, they gave free advance screenings of popular films in Brisbane and Melbourne. Internode also ran content servers, including a cluster of Steam content servers, and provided a contiguous wireless hotspot network, formerly known as CityLAN, in Adelaide, South Australia.
In addition to supporting local events and the gaming community, Internode was also involved in several notable milestones. It was the first ISP to offer ADSL2/2+ services in Australia by installing its own DSLAMs in Telstra exchanges, allowing for access speeds of up to 24 Mbit/s. Internode also launched the first national IPv6 service in Australia on 18 July 2008. On 3 June 2008, they announced the availability of the first full Australian SourceForge mirror.
In December 2023, Internode ceased accepting new customers and began transitioning existing customers to other TPG-owned brands (iiNet and Vodafone). This marked the end of Internode's operations as a separate entity, but its legacy lives on through the services and milestones it achieved during its time as an Australian-owned company.
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Frequently asked questions
No, Internode is not Australian owned. Internode Pty Ltd was an Australian Internet service provider (ISP) founded in 1991 in South Australia. In July 2020, Internode became part of TPG Telecom, which is wholly owned by TPG Telecom Limited.
Internode provides NBN broadband services, business-class broadband access, web hosting, co-location, Voice over IP, and other related services. They also support many local events and provide services for video game companies.
Internode was founded by Robyn Taylor and Managing Director Simon Hackett in 1991.
Internode was the first ISP to offer ADSL2/2+ services in Australia by installing their own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24 Mbit/s, significantly higher than Telstra's speeds at the time. In July 2020, Internode became part of TPG Telecom and stopped accepting new customers in December 2023, transitioning existing customers to other TPG-owned brands.
