Paying Your Citibank Credit Card Bill In Bahrain

There are several ways to pay your Citibank credit card bill in Bahrain. You can pay your bill online through your Citibank account, at a Citibank ATM, or at a Bahrain Financing Company (BFC) branch. You can also set up a direct debit facility from your bank account in Bahrain to ensure that your credit card payments are cleared on time.

Paying through a Citibank account online

Citibank offers a convenient way to pay your credit card bills online through your Citibank account. Here's a step-by-step guide on how to make an online payment:

• Sign in to Citibank Online: Visit the Citibank Bahrain website (www.citibank.bh) and log in to your account using your credentials.
• Navigate to Payments & Transfers: Once you're signed in, look for the "Payments & Transfers" tab. Click on it.
• Make a Payment or Transfer: Under the "Payments & Transfers" tab, you'll find the option "Make a payment or a transfer." Click on this option to initiate the payment process.
• Select Transfer Between My Own Accounts: Choose the option "Transfer between my own accounts" to indicate that you're making a payment from your Citibank account to your credit card.
• Choose the Source and Destination Accounts: Select the Citibank account from which you want to make the payment as the source. Then, select your credit card as the destination account.
• Specify the Amount and Timing: Enter the amount you want to pay and choose when you'd like the payment to be made. You can schedule the payment for the same day or select a future date.
• Review and Confirm: Click 'Next' to review the details of the transfer, including the amount and timing. Make sure everything is correct, then select 'Confirm and Pay' to finalize the transaction.

By following these steps, you can easily pay your Citibank credit card bill using your Citibank account online. This method offers a hassle-free and secure way to manage your credit card payments without having to visit a bank branch.

Additionally, if you haven't registered for online banking with Citibank yet, you can do so by following the simple registration process outlined on their website.

Paying through a Citibank ATM

Paying your Citibank credit card bill through a Citibank ATM in Bahrain is a straightforward process. Here's a step-by-step guide on how to do it:

• Insert your Citi Credit Card: Start by inserting your Citibank credit card into the ATM machine.
• Enter your ATM PIN: Key in your 4-digit ATM PIN to authenticate yourself.
• Select your language: Choose your preferred language from the options provided, which are Arabic or English.
• Choose the credit card payment option: On the next screen, you will see multiple options. Select the option for credit card payment.
• Insert cash: Insert the cash you want to use to pay your credit card bill. The ATM will only accept Bahraini Dinars (BHD).
• Confirm the amount: Verify the amount displayed on the screen. If you want to add more cash, you can press the option to add extra notes.
• Receipt printing: After confirming the amount, the ATM will ask if you want to print a receipt. Choose 'Yes' to print the transaction receipt or 'No' to skip it.
• Complete the transaction: Once the payment is completed, collect your Citi Credit Card from the ATM.

Your transaction will be processed immediately, and you will have successfully paid your Citibank credit card bill through a Citibank ATM in Bahrain.

Paying through Bahrain Financing Company (BFC)

You can pay your Citi Credit Card balance in cash at any branch of Bahrain Financing Company (BFC). Make sure to make the payment one (1) working day before your due date.

BFC also offers other convenient ways to pay bills in Bahrain. You can make payments at any BFC branch or online through the BFC Smart Money or BFC Pay App using any debit card.

If you are an American Express Card member with a card issued in the Middle East starting with "3744", you can pay your monthly statement at any BFC branch. Cash payments are accepted in Bahraini Dinars only. Provide your card number to the Sales Consultants when making a payment. Payments received by 11 am will be processed within 24-48 working hours. The maximum payment permitted is BHD 3,700 per day.

BFC also offers the option to pay your monthly rent at any of its branches or online via Smart Money. You will receive immediate confirmation and a receipt once your payment has been made.

Setting up a direct debit facility

Enroll for the Direct Debit Facility:

Firstly, you need to enroll for the direct debit facility from your bank account within Bahrain. This can be done by downloading the direct debit form from the Citibank website or branch/financial center. The form can be filled out with the required details and either mailed to the following address:

> TO CITIBANK DIRECT DEBIT CREDIT CARDS Bahrain

Or submitted in person at any Citibank branch or financial center.

Understanding Direct Debit:

A direct debit payment instruction is a financial transaction where, based on your authorization, Citibank will automatically withdraw funds from your registered bank account to pay your credit card bill on the due date. This is particularly useful for recurring payments, where the payment amounts may vary.

Sufficient Funds:

It is important to ensure that your bank account has sufficient funds to cover the credit card bill each month. In the case of insufficient funds, you may be liable for any costs, fees, penalties, or charges incurred as outlined in the schedule of charges on the Citibank website.

Processing Time:

Please note that payments made through direct debit may take up to one working day to process, so it is advisable to set up the direct debit facility at least one working day before your credit card bill due date.

Payee Bank Charges:

Additionally, be aware that the payee's bank, in this case, Citibank, may apply charges for the direct debit service. These charges vary and can be found on the Citibank website or by contacting their 24-hour Citi-Phone Banking Service.

By following these steps, you can set up a direct debit facility to pay your Citibank credit card bill in Bahrain, ensuring timely and convenient payments each month.

Paying through an exchange house in the UAE

Citibank UAE cardholders can pay their credit card bills at an exchange house in the UAE using the UAE Funds Transfer System (UAEFTS). This system is hosted by the Central Bank of the UAE and facilitates the transfer of funds between banks and other financial institutions in the UAE via their accounts held with the Central Bank.

Please note that not all exchange houses support Citibank payments, so it is important to check with the exchange house before attempting to make a payment. Additionally, the exchange house may levy a transaction fee for accepting the payment.

To make a payment through an exchange house, you will typically need to provide the following information:

• Your name
• Your credit card number
• The amount you would like to pay

For example, if you are paying through Al Ansari Exchange, you will need to provide your Emirates ID or passport for identification.

Payments made through exchange houses can take between 2 and 5 working days to process.

Frequently asked questions