
When choosing a seat on Austrian Airlines, passengers can select from a variety of options to ensure a comfortable and personalized travel experience. The airline offers a user-friendly online booking system where travelers can access their preferred seat based on their preferences and needs. Whether it's a window seat for a peaceful view or an aisle seat for easy access to the bathroom, passengers can make their choice during the booking process or by logging into their account on the Austrian Airlines website. This feature allows travelers to enhance their comfort and convenience, making the journey more enjoyable and tailored to their individual requirements.
What You'll Learn
- Online Booking: Choose your seat when booking online
- Mobile App: Select your preferred seat on the Austrian Airlines app
- Check-in: Modify seat selection at the check-in kiosk or online
- Priority Seating: Upgrade to business class for extra comfort
- Special Requests: Inform Austrian Airlines of any special seating needs
Online Booking: Choose your seat when booking online
When booking your flight with Austrian Airlines online, you have the option to select your preferred seat, ensuring a more comfortable and personalized travel experience. Here's a step-by-step guide on how to choose your seat during the online booking process:
Access the Booking Portal: Begin by opening the Austrian Airlines website and locating the booking section. You can usually find this by clicking on the 'Manage My Booking' or 'Book a Flight' option. Enter your travel details, including departure and arrival destinations, travel dates, and the number of passengers.
Review Seat Availability: After entering your preferences, the system will display a seating chart or a list of available seats. This is where you can make your selection. Austrian Airlines provides a clear representation of the cabin layout, showing different seat types and their respective prices. You might notice various seat categories, such as standard, extra legroom, or bulkhead seats, each with its own advantages.
Choose Your Desired Seat: Browse the available seats and select the one that best suits your needs. Consider factors like seat comfort, legroom, proximity to the lavatory (if preferred), or simply choose a spot that aligns with your travel companion's preferences. You can often filter or sort the seats based on these criteria. Once you've made your choice, click on the selected seat to confirm your preference.
Complete the Booking: After selecting your seat, proceed with the booking process. You will be guided through a series of steps, including entering personal details, payment information, and confirming the booking. Make sure to review the booking summary to ensure all details are accurate.
Receive Confirmation: Upon successful booking, Austrian Airlines will send you a confirmation email or message with your seat assignment. This information will also be available in your online booking account. It's a good idea to keep this confirmation handy, as it may be required during check-in or for any travel-related inquiries.
By following these steps, you can ensure that your online booking experience with Austrian Airlines is efficient and tailored to your preferences. Remember, choosing your seat in advance can provide a more comfortable journey and potentially enhance your overall travel satisfaction.
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Mobile App: Select your preferred seat on the Austrian Airlines app
To select your preferred seat on Austrian Airlines using their mobile app, follow these steps:
Step 1: Access the App
Open the Austrian Airlines app on your smartphone or tablet. Ensure you have the latest version of the app installed to access the most up-to-date features.
Step 2: Log In
Enter your booking details or log in to your existing account. You will need your booking reference number or passenger name record (PNR) to access your reservation. If you don't have this information readily available, you can usually find it in your email confirmation or on your boarding pass.
Step 3: Navigate to Seat Selection
Once logged in, locate the section labeled "Manage Booking" or "My Booking." This section will allow you to view and modify your reservation details. Within this section, look for an option like "Seat Selection" or "Choose Your Seat."
Step 4: Choose Your Preferred Seat
Browse through the available seats on your flight. You can typically see a visual representation of the cabin layout, making it easy to identify your preferred seat. Consider factors such as legroom, window or aisle preference, and any special requests you may have, such as a seat near a lavatory or an emergency exit.
Select your desired seat by tapping on it. You might see a confirmation message indicating that your seat has been reserved. If you need to make changes, you can usually do so by tapping the "Edit" or "Modify" button associated with your booking.
Additional Tips:
- Austrian Airlines may offer different seat selection options based on the type of fare you purchased. Basic economy fares might have limited or no seat selection available, while more flexible fares often provide more choices.
- If you have specific seating requirements due to medical conditions or disabilities, contact Austrian Airlines' customer service to ensure your needs are accommodated.
- For last-minute bookings, you may still be able to select seats, but availability might be limited.
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Check-in: Modify seat selection at the check-in kiosk or online
When traveling with Austrian Airlines, you have the option to choose your preferred seat during the check-in process, either at the airport kiosk or online. This allows you to ensure a more comfortable journey by selecting a seat that suits your needs. Here's a step-by-step guide on how to modify your seat selection:
At the Check-in Kiosk:
- Arrive at the airport and locate the check-in kiosk. These kiosks are usually self-service machines where you can check in and manage your booking.
- Insert your boarding pass or provide your booking reference and travel document details.
- Follow the on-screen instructions to access your booking. You will typically see an option to 'Modify Seat' or 'Seat Selection'.
- Choose the seat you prefer from the available options. Austrian Airlines usually offers a range of seat choices, including extra legroom, aisle, or window seats.
- Confirm your selection, and the kiosk will provide you with a new boarding pass with your chosen seat.
Online Check-in:
- Visit the Austrian Airlines website and log in to your booking.
- Look for the 'Manage Booking' or 'Check-in' section, which is usually accessible a few days before your departure.
- Follow the prompts to access your booking details.
- Select the 'Seat Selection' tab or a similar option.
- Browse the available seats and choose the one that best fits your preferences. You can often see a visual representation of the cabin layout to help with your decision.
- Finalize the seat selection, and you will receive a confirmation email with your new seat assignment.
It's important to note that seat availability may vary, and Austrian Airlines might have specific rules regarding seat selection, especially for certain fare types or special assistance passengers. Always check the airline's website or contact their customer service for the most up-to-date information regarding their seat selection policies and procedures.
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Priority Seating: Upgrade to business class for extra comfort
If you're seeking a more luxurious and comfortable travel experience with Austrian Airlines, upgrading to Business Class and selecting Priority Seating is an excellent option. This upgrade offers a range of benefits that can significantly enhance your journey.
When you choose Priority Seating, you gain access to the airline's Business Class cabin, which is designed to provide an exceptional level of comfort and convenience. The seats in Business Class are spacious and fully lie-flat, allowing you to relax and stretch out during long-haul flights. Each seat is equipped with a fully adjustable headrest and a flat-screen entertainment system, ensuring you can stay entertained throughout your trip. The cabin also features a premium dining experience, with a variety of gourmet meals and beverages served on fine china.
The process of selecting your seat for this upgrade is straightforward. Austrian Airlines provides an online seat selection system, allowing you to choose your preferred seat in Business Class. You can browse the available seats and select the one that best suits your needs. For example, if you prefer a window seat to enjoy the view, or a specific row for more legroom, you can make these choices easily. The system also provides a visual representation of the cabin, making it simple to locate your seat and understand the layout.
Additionally, upgrading to Business Class and choosing Priority Seating often comes with other perks. These may include priority boarding, allowing you to board the aircraft earlier and choose your seat first. You'll also have access to exclusive check-in counters and a dedicated lounge at select airports, providing a tranquil environment to relax before your flight. These added benefits further enhance the overall travel experience.
By opting for Priority Seating, you're investing in a more comfortable and luxurious journey. This upgrade is particularly beneficial for long-haul flights, where the extra space and amenities can make a significant difference in your travel satisfaction. Remember to plan and book your upgrade in advance to secure your preferred seat and ensure a seamless travel experience with Austrian Airlines.
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Special Requests: Inform Austrian Airlines of any special seating needs
When traveling with Austrian Airlines, it's important to consider any special seating requirements you may have to ensure a comfortable and enjoyable journey. Here's a guide on how to inform the airline about your special needs:
Special Requests for Seating:
If you have specific seating preferences or requirements, it's best to communicate these directly to Austrian Airlines in advance. This ensures that the airline can accommodate your needs and provide a more personalized travel experience. You can contact the airline's customer service team to inform them about your special requests. Provide details such as the type of seat you prefer (e.g., extra legroom, aisle, window), any medical conditions or accessibility needs, and any other relevant information. For example, if you require a seat near the front of the aircraft for mobility reasons or prefer a specific type of seat for comfort, let the airline know.
Online Booking Process:
During the online booking process, Austrian Airlines often provides a section for special requests. Look for a field labeled "Special Requests" or "Additional Information." Here, you can input your seating preferences, such as "I would like an aisle seat" or "I require a seat near the emergency exit for convenience." If this option is not available, don't hesitate to contact the airline's customer service to make your request.
Contacting Customer Service:
If you encounter any challenges during the booking process or need to make a special request, reach out to Austrian Airlines' customer service team. They can assist you in making the necessary arrangements. Provide your booking reference number and clearly state your seating preferences. The customer service representatives will guide you through the process and ensure your request is noted in your reservation.
Benefits of Communicating Special Needs:
Informing Austrian Airlines about your special seating needs has several advantages. Firstly, it allows the airline to allocate the appropriate seats, ensuring your comfort and convenience. For example, if you have a medical condition that requires easy access to the lavatory, the airline can accommodate this request. Additionally, communicating your needs in advance helps the airline's ground staff and cabin crew be prepared, making your journey smoother and more enjoyable.
Remember, Austrian Airlines aims to provide a seamless travel experience, and accommodating special requests is part of their service. By taking the time to inform them of your preferences, you contribute to a more personalized and satisfying flight.
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Frequently asked questions
You can choose your seat during the online check-in process, which is usually available 24 hours before your flight. Simply log in to your booking and select the preferred seat from the available options. If you have a specific request, such as an aisle or window seat, or if you prefer to be seated near a particular passenger, you can make this request during the check-in process, and Austrian Airlines will do their best to accommodate your preferences.
If you haven't checked in online, you can still select your seat at the airport check-in desk. However, it's recommended to check in online beforehand to ensure a smoother experience. At the airport, you can visit the check-in counter and request your preferred seat. The availability of seats may vary, and Austrian Airlines might not be able to guarantee your specific request, but they will try to accommodate you based on the remaining seats.
Seat selection is generally free of charge. Austrian Airlines offers a flexible seating policy, allowing passengers to choose their preferred seats without any additional costs. However, certain special seats, such as those with additional legroom or those in specific locations, might have a slight premium charge, but this is usually communicated during the booking process.