Omari Gates
If you are looking to find your Australian super details, there are several ways to do so. You can monitor your super by signing in to your myGov account, selecting Australian Taxation Office (ATO), and then selecting Super. You can also use the ATO app or the ATO website to combine multiple super accounts into one fund to save on fees. If you think you have lost super, you can use the lost super search tools provided by the ATO and AUSfund or contact your previous super funds. To avoid losing your super in the future, ensure that your super funds and the ATO have your correct contact details, which can be updated in your myGov account.
| Characteristics | Values |
|---|---|
| Super details | Available via Super Fund Lookup for super funds with an ABN |
| Super funds regulated by | Australian Taxation Office (ATO) and Australian Prudential Regulation Authority (APRA) |
| Monitor super | MyGov account linked to ATO online services |
| Queries | Contact super fund directly |
| Complaints | Australian Financial Complaints Authority |
| Super Fund Lookup | ATO's external register of Self-Managed Super Funds' (SMSF) current compliance statuses |
| Lost super | Contact previous super funds |
| Avoid lost super | Update contact details in myGov |
| Check employer is paying super | Use ATO online services or ATO app to see contributions |
| Lost super search tools | ATO and AUSfund |
| Transfer super | Combine multiple accounts into one to save on fees |
| Super accounts | Super funds can provide up-to-date details of transactions and balances |
| Super accounts lost | Super may be transferred to ATO as unclaimed super |
| Super accounts unclaimed | Funds transferred to ATO are held as 'unmatched' super until more information is received |
| Super accounts multiple | Use ATO online services to identify and manage multiple accounts |
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What You'll Learn
Using the ATO app
You can use the ATO (Australian Taxation Office) app to find your superannuation details. The steps to do this are quite straightforward. First, download the ATO app from the App Store or Google Play. Once you have installed the app, open it and create your myGov account, if you don't already have one. To create an account, you will need to provide some personal information, including your Tax File Number (TFN). After creating your account, log in to the ATO app using your myGov credentials.
Once you are logged in, you will be able to access your superannuation information. Click on the "Super" tab, which will show you a list of your current and previous super accounts. For each account, you will be able to see the name of the super fund, your account number, and the current balance. You can also view your recent super transactions and contributions made by your employer. If you have multiple super accounts, you can use the ATO app to help you consolidate them into one account. This can simplify your super and reduce fees.
To find more specific details about your super, such as your member number or fund address, you can access your super fund's website through the ATO app. Click on the "Super Fund Details" section and then select the "Fund Website" option. This will direct you to your super fund's website, where you can log in using the credentials provided by your super fund. Here, you will be able to find more comprehensive information about your super account, including your member statement, insurance details, and investment options.
The ATO app also provides a range of other features to help you manage your super. For example, you can use the app to view your super balance history, see the expected timing of super payments from your employer, and estimate what your super balance could be when you retire. Additionally, the app allows you to keep your contact details up to date, ensuring that you receive important information and notifications about your super. By using the ATO app, you can conveniently access and manage your superannuation details in one place, giving you greater control and visibility over your retirement savings.
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Logging into your myGov account
If you have multiple super funds, you can transfer all your money into one fund, saving you money by only paying fees on one account. You can also use the ATO app for some of these tasks.
If you think you have lost super and it's not in your ATO online account, you can contact your previous super funds. To avoid losing your super in the future, make sure your super funds and the ATO have your correct contact details. You can update your contact details in myGov by signing in and selecting "My account", then "Profile". From there, select “Contact details” and then "Edit" on the details you want to update. Once you're done, select "Update".
If you don't have a myGov account, you can find out more about creating one and linking it to ATO online services.
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Calling the ATO lost super search line
If you think you have lost your super, you can call the Australian Taxation Office (ATO) lost super search line on 13 28 65. Before calling, make sure you have your tax file number ready. You can also call 13 10 20 to speak with a customer care representative about your lost super.
When you call, be prepared to provide the following information upon request:
- Your tax file number
- Your contact details
If you have lost your super, it may be because you changed your name, address, or job and forgot to inform your super fund. This can result in lost or unclaimed super. To avoid losing your super in the future, ensure that your super funds and the ATO have your correct contact details. You can update your contact information in myGov by signing in, selecting 'My account', then 'Profile', and then 'Contact details'.
You can also search for lost super online by signing in to myGov and selecting the Australian Taxation Office. Then, select 'Super' and choose from the 'Information and manage' options. Here, you can check your super balances, find lost super, compare super products, choose a new super fund, and transfer your super. If you have more than one super fund, you can transfer all your money into one fund, which will save you money on fees.
Additionally, you can ask your preferred super fund to conduct a search for lost super on your behalf.
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Contacting previous super funds
If you think you have lost super and it’s not in your Australian Taxation Office (ATO) online account, you should contact your previous super funds. You can also search for lost super in your ATO online account through myGov. To avoid losing your super in the future, make sure your super funds and the ATO have your correct contact details. You can update your contact details in myGov by signing in and selecting "My account" and then "Profile". From there, select "Contact details" and then "Edit" on the details you want to update.
You can also contact your employer to ask how much they've paid and to which fund. You can also look at your member statement from your super fund. You can find your member number in your welcome pack, annual statement, and most letters. If you still can't find your member number, contact your super fund.
If you can’t register for a myGov account, your super fund can search for lost and unclaimed super on your behalf. You can visit the myGov website or contact myGov to find out how. Individuals and agents can complete a super search by phoning the automated super search line on 13 28 65. To use this service, keep your valid tax file number ready. You can also phone 13 10 20 to speak with a customer care representative about your lost super. Be prepared to provide the following information upon request: your contact details, current postal address, daytime phone number, email address (if applicable), your super fund details, super fund name, account number, beneficiaries, period of contributions, and your previous details (name, address, employment, if applicable).
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Using the Super Fund Lookup tool
The Super Fund Lookup tool is a helpful resource for Australians looking to identify information about their super funds. This tool contains publicly available information about super funds that have an ABN (Australian Business Number). It includes super funds regulated by the Australian Taxation Office (ATO) and the Australian Prudential Regulation Authority (APRA).
To use the Super Fund Lookup tool, you can search by using a super fund's common name, Australian Business Number (ABN), or Australian Company Name (ACN). You can perform a simple search or utilise the advanced search option to narrow your query down to a specific state, territory, or postcode.
The search results will provide valuable insights. They will indicate whether a fund is complying, non-complying, or non-regulated with regard to super legislation. Additionally, you will be able to see if a fund is still active or if it has been cancelled or ceased operations. Contact details, such as addresses, are also included in the search results, which can be useful if you intend to reach out to a super fund directly.
It is important to note that if you cannot find a super fund listed, it may be because it doesn't have an ABN or it has been removed by a regulator. Some super funds, particularly older ones, may have been established before the introduction of the ABN and thus won't appear in the Super Fund Lookup results.
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Frequently asked questions
You can find your lost super details by logging into your myGov account linked to the Australian Taxation Office (ATO) and clicking on 'Transfer my super'. You can also call the ATO lost super search line on 13 28 65.
You will need to provide two forms of ID and your Tax File Number (TFN). You can check if you have supplied your TFN by logging into your online account and clicking 'Account', then 'Tax File Number'.
If you think you have lost super and can't see it on your ATO online account, contact your previous super funds to see if they hold super for you. If they don't, ask if they have transferred any of your super to the ATO.
