Damon Mcknight
1300 numbers are 10-digit Australian telephone numbers that can be dialled at local call rates from within the country. They are widely used by Australian businesses as they add a professional appeal and credibility. They are also used to improve customer service, marketing reach, cost efficiency, and brand visibility. To dial a 1300 number from outside Australia, you need to dial your country's exit code, followed by Australia's country code (61) and the 1300 number.
| Characteristics | Values |
|---|---|
| Number type | 1300 |
| Number of digits | 10 |
| Cost of calling from within Australia | Local call rate |
| Cost of calling from outside Australia | International tariffs |
| Dialing format from outside Australia | Country exit code + Australia's country code (61) + 1300 number |
| Dialing format from the US | 011 + 61 + 1300 number |
| Dialing format from the UK | 00 + 61 + 1300 number |
| Number activation time | As little as 1 business day |
| Number providers | Global Call Forwarding, Alltel, Zintel, Koala Calling, Arrow Voice & Data |
| Number cost | $7-$20 per month |
| Additional costs | Setup costs, volume-based charges, optional features |
| Features | Voicemail, IVR, advanced routing, call recording, call activity reports |
Explore related products
What You'll Learn
How to dial a 1-300 number from overseas
To dial a 1-300 number from overseas, you will need to follow a few steps. Firstly, it is important to note that not all countries can call a 1300 number. The success of your call will depend on various factors, including the technology and network services available in your country and Australia. For instance, callers from the UK, Europe, the USA, and New Zealand will likely be successful, while those from South America may struggle due to lower call completion rates. Thus, before attempting to make the call, it is advisable to check with your provider to see if your country can connect to Australian 1300 numbers and understand any potential charges.
Now, onto the dialling process. To call a 1300 number from overseas, you will generally need to take the following three steps:
- Dial your country's international access code. This code is essential for making an international call and varies depending on your country. For example, the code for New Zealand is 00, while for the UK and the USA, it is 011.
- Dial Australia's country code, which is 61.
- Dial the 1300 number, ensuring you omit the leading '0'. For example, if the 1300 number is 1300 123 456, you would dial 00 61 1300 123 456 from New Zealand or 011 61 1300 123 456 from the UK or USA.
It is important to note that the cost of calling a 1300 number from overseas can vary depending on your location and phone service provider. Charges are influenced by local network rates and provider fees, with calls from mobile phones typically being more expensive than those from landlines. Additionally, when calling from New Zealand, consider the time zone difference to avoid calling outside of business hours.
Australia's Aid Program: Who's in Charge?
You may want to see also
Explore related products
![OVONIC 6S 1300mAh Lipo Battery 22.2V 100C Battery with XT60 Plug for RC Car Truck RC Vehicles Boat Drone RC Airplane Quadcopter Helicopter FPV Racing Hobby Models [1 Package Including 4 Batteries]](https://m.media-amazon.com/images/I/71WFZNCyaVL._AC_UY218_.jpg)
How to get a 1-300 number for your business
1-300 numbers are 10-digit Australian business phone numbers that can be dialled at local call rates from within the country. They are widely used by businesses in Australia, with over 300,000 companies utilising them for their incoming calls.
There are two types of 1-300 numbers: standard and premium. Standard 1-300 numbers are available from various telco providers, while premium numbers, also known as smartnumbers, must be purchased directly from the Australian Communications and Media Association (ACMA) website. Smartnumbers are easier to recall as they either spell a word, such as 1300 FLOWER, or include repetitive digits, like 1300 50 10 50.
To get a 1-300 number for your business, you can follow these steps:
- Choose a provider: There are numerous 1-300 number providers in Australia, including Global Call Forwarding, Alltel, Zintel, Koala Calling, Arrow Voice & Data, OfficeHQ, and Communiqa. Each provider offers different packages and inclusions, so it's essential to evaluate factors such as monthly costs, initial setup costs, volume-based charges, and optional features before selecting one.
- Select a number: Telco providers have a list of available numbers. If you want a premium smartnumber, you can purchase it directly from the ACMA website. You can also choose to have more than one 1-300 number for your business, depending on your needs.
- Assign an answer point: Once you have selected a number, you will need to nominate an answer point, which is where the calls will be sent and answered. This can be an office phone, a mobile phone, a landline, or an answering service. You can also nominate multiple answer points and choose from various call forwarding and routing options to suit your business needs.
- Activate the number: Contact your chosen telco provider to activate your selected 1-300 number. The activation process typically takes around one business day.
By following these steps, you can obtain a 1-300 number for your business, allowing you to enhance your credibility, provide a single point of contact for customers across Australia, and manage your incoming calls efficiently.
Exploring Australia and Indonesia's Geographic Distance
You may want to see also
Explore related products
Costs of dialling a 1-300 number from Australia
The cost of dialling a 1-300 number in Australia depends on several factors, including the type of phone used to make the call, the location of the caller, and the caller's phone service provider.
Landline Calls
When calling a 1-300 number from a landline within Australia, callers are typically charged at the local rate. In other words, dialling a 1-300 number from a landline will cost the same as calling a local number. However, it's important to note that the specific charges may vary depending on the service provider.
Mobile Calls
If dialling a 1-300 number from a mobile phone within Australia, the charges will depend on the caller's mobile carrier rates. Similar to landline calls, mobile callers will be charged according to their mobile service provider's rates, which may vary.
International Calls
For those calling a 1-300 number in Australia from an international location, the costs can vary significantly. Callers will need to dial their country's exit code followed by Australia's country code (61) before the 1-300 number. The charges incurred will depend on the caller's local network or service provider's international calling rates. It's recommended to check with the provider beforehand to avoid unexpected charges.
It's worth noting that while 1-300 numbers are widely used in Australia, they are not toll-free. Both the caller and the number subscriber share the costs of the call. On the other hand, 1-800 numbers are toll-free for callers within Australia, regardless of whether they are calling from a landline or mobile phone.
Switching to Australia: A Guide to Smooth Transitioning
You may want to see also
Costs of getting a 1-300 number
1300 numbers are not toll-free numbers. They are 10-digit Australia-wide numbers where the caller is charged a local rate when dialling from any Australian phone line, including mobiles. The cost of a call to a 1300 number depends on whether the call is made from a fixed landline or mobile. When dialling from a landline in Australia, a 1300 number call is charged as a standard local call. Calls made to a 1300 number from a mobile are charged according to the mobile carrier rates.
The cost of each call is shared between the caller and the business, making it both practical and cost-effective for customers to contact your business. For businesses, the cost of a call to a 1300 number varies depending on whether the call is received on a fixed landline or mobile. If you receive a call on a landline, you will be charged a standard local call rate. If you receive a call on a mobile, you will be charged according to the mobile carrier rates.
There is a one-off cost to have your 1300 number set up and activated. This will appear in your first bill only. There are no monthly lease charges and the access fee covers the numbering charge. However, there may be additional costs for extra features. For example, simple changes to your account that are initiated or finalised over the telephone may cost $14.95 per change.
If you have an unlimited 1300 number plan, you might not face extra charges for incoming calls to your 1300 number, even when you’re outside of Australia. However, if a 1300 call is diverted to your mobile phone when you’re abroad, your mobile service provider might charge you extra roaming fees. Therefore, before travelling abroad, it is recommended that you check your 1300 contract for roaming charges.
If you want a specific number, you can visit the Numbering System to see if the number you want is available. Once you purchase a number from the Numbering System, you can call a 1300 number and an expert will help connect this number for you. Generic 1300 numbers are free, but specific numbers may need to be purchased. Smartnumbers, which are memorable or spell a phone word, range in cost from $250 and are subject to availability. There is also a one-time registration charge of $35.
Applying for an Australian Financial Services Licence: A Step-by-Step Guide
You may want to see also
Benefits of 1-300 numbers for businesses
1300 numbers are 10-digit inbound Australian business phone numbers that can be dialled at local call rates from within the country. They are widely used by businesses in Australia, with over 300,000 professional businesses utilising them.
Single Point of Contact
A 1300 number can act as a single point of contact for your business, allowing you to attract customers from across Australia. It can be published on your website or marketing materials, giving your business a professional appearance and encouraging people to call.
Flexibility and Availability
With a 1300 number, you can direct incoming calls to any phone number, including landlines, mobile phones, and international numbers. This flexibility ensures that you can answer all incoming calls promptly, enhancing your customer service abilities.
Credibility and Trustworthiness
As 1300 numbers are nationally recognised, they come with a sense of instant credibility, professionalism, and trustworthiness. They give your business a more established and reliable image, which is especially beneficial for smaller businesses that may not have the resources for large-scale advertising campaigns.
Customisation
You can customise your 1300 number to suit your business. By choosing a number that corresponds to the letters on a keypad, you can spell out a word that helps customers remember your number and consolidates your business identity.
Cost-Effectiveness
Callers pay local call rates when dialling a 1300 number from a landline, making it a cost-effective option for customers. While the business covers the remainder of the call cost, the rates and plans offered by 1300 number providers are often reasonable, providing the benefits of a corporate phone system at a fraction of the expected cost.
User-Friendliness
There is no need for installing new equipment, hardware, or phone lines with 1300 numbers. They are user-friendly for both consumers and businesses, offering features like voicemail, IVR, advanced routing, and call recording.
Christmas Island: Australia's Tropical Gem Location
You may want to see also
Frequently asked questions
To dial a 1 300 number in Australia from overseas, dial your country's exit code, then Australia's country code, 61, followed by the 1 300 number. For example, if you're calling from the US, the number sequence would be: 011 + 61 + 1 300 XXXX XX.
The cost of calling a 1 300 number in Australia from overseas depends on the country and the foreign telecom operator connecting the call. The caller will be charged international tariffs for making the call.
1 300 numbers can be dialled at local call rates from within Australia. Simply dial 1 300 XXXX XX, where XXXX XX are the six digits that come after 1 300.
