Leslie Massey
Austrian Airlines offers a range of services and travel options, including currency conversion for ticket purchases and additional services. The airline's website, austrian.com, provides an improved booking experience, allowing customers to book flights, add services, and select their preferred currency for credit card payments. Customers can also change their reserved seats, add baggage, and upgrade their bookings online. The currency conversion option is convenient, but it is subject to availability and technical limitations. In some cases, the original currency of the ticket may still be used for billing if the selected currency is unavailable.
| Characteristics | Values |
|---|---|
| Currency conversion | Only applies to ticket purchases and selected additional services |
| Currency conversion option | Available for Austrian Airlines, Brussels Airlines, Lufthansa, and SWISS |
| Payment options | Credit card, PayPal, SOFORT Überweisung |
| Vouchers | Issued in euros but can be used on flights paid in another currency; cannot be redeemed for cash |
| Bid upgrades | Available for Economy Class to Business Class and Premium Economy Class to Business Class |
| Miles & Smiles members | Can earn Miles from flights operated by Austrian Airlines |
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What You'll Learn
Currency conversion option
Austrian Airlines offers a currency conversion option for ticket purchases and selected additional services. However, it is not liable for the availability of this option and, in the event that payment in another currency cannot be offered or carried out, the booking will be billed in the original currency shown.
The currency you are presented with on the Austrian Airlines website depends on the region and the currency of the initial departing flight. For example, if your ticket departs from a country that uses the euro, the price will be shown in euros, whereas if it departs from the US, the price will be shown in US dollars.
If you are paying by credit card, you can now select the currency in which the card is charged. The daily exchange rate is displayed and guaranteed for the payment, eliminating additional fees that banks usually charge for foreign currency transactions.
Miles&Smiles members can earn Miles from flights operated by Austrian Airlines. Miles are earned according to the class specified by the airline operating the flight and in accordance with International Air Transport Association (IATA) Miles standards.
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Currency of the initial departing flight
The currency of the initial departing flight is the default currency that will be shown when you search for a flight with Austrian Airlines. This means that if your ticket departs from a country that uses the euro, the price will be shown in euros. Conversely, if your ticket departs from the US, the price will be shown in US dollars.
It is important to note that the currency conversion option only applies to ticket purchases and selected additional services. The Passenger Receipt is issued in the original currency of the ticket and is not changed when you convert the currency. Austrian Airlines is not liable for the availability of the currency conversion option, and if it is not possible to offer or carry out payment in another currency, the booking will be billed in the currency originally shown.
However, Austrian Airlines offers flexibility in terms of payment options. Customers can now choose from several options such as PayPal or "SOFORT Überweisung," in addition to credit card payments. When paying by credit card, passengers can select the currency in which the card will be charged, and the daily exchange rate will be guaranteed for the payment. This eliminates additional fees that banks typically charge for foreign currency transactions.
Furthermore, Miles&Smiles members can earn Miles from flights operated by Austrian Airlines. The number of Miles earned between flight points adheres to the International Air Transport Association (IATA) Miles standards. These Miles can be of great benefit to frequent flyers.
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Payment options
Austrian Airlines offers a range of payment options for its customers. The airline's website, austrian.com, provides an improved online booking experience with access to a wide range of destinations and new travel services.
When booking a flight with Austrian Airlines, the price is typically shown in the currency of the initial departing flight. For example, if your ticket departs from a country that uses the euro, the price will be displayed in euros, whereas if it departs from the US, the price will be shown in US dollars.
Previously, if passengers wanted to add products and services such as upgrades or insurance after completing their booking, this could only be done through a credit card payment. However, Austrian Airlines has expanded its payment options, and now, passengers can choose from several methods such as PayPal or "SOFORT Überweisung." Additionally, customers paying by credit card can now select the currency in which the card will be charged. The daily exchange rate is displayed and guaranteed for the payment, eliminating additional fees that banks typically charge for foreign currency transactions.
Austrian Airlines also offers #FlyMeTo flight vouchers, which can be redeemed for flight bookings made directly through their website. These vouchers are issued in euros but can be used for flights purchased in other currencies, with the exchange rate at the time of booking being applied. It's important to note that these vouchers cannot be redeemed for cash and are subject to specific terms and conditions outlined by Austrian Airlines.
The airline also has a partnership with Miles&Smiles, where members can earn miles from flights operated by Austrian Airlines. These miles are earned according to the class specified by the airline and are subject to International Air Transport Association (IATA) Miles standards.
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Voucher codes
Austrian Airlines offers various vouchers and promo codes to its customers. The vouchers can be redeemed on flight bookings made directly via the Austrian Airlines website, and they can be used for flight connections offered by Austrian Airlines. The vouchers are issued in euros and can be redeemed for tickets on flights originating in a Eurozone country, where the ticket price is listed in the local currency, i.e., euros. The voucher code must be entered in the field provided on the payment details page to redeem the voucher.
There are a few things to keep in mind when using Austrian Airlines vouchers. Firstly, the vouchers can only be redeemed if the currency is not changed during the booking process. The ticket must originate in a Eurozone country, and the price must be displayed in euros from the beginning of the booking. Secondly, up to three voucher codes can be used per booking. Thirdly, the vouchers are not personalised, so anyone with the code can redeem them. It is important to keep your voucher codes safe and secure to prevent unauthorised use.
In addition to vouchers, Austrian Airlines also offers promo codes and coupons that can be applied at checkout to save on flight bookings. These promo codes can be for specific destinations or for a certain percentage or amount off your purchase. To stay up-to-date with the latest promo codes and special offers, you can sign up for the Austrian Airlines newsletter.
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Bid upgrades
Austrian Airlines offers Bid Upgrades on all scheduled flights. This allows you to bid for an upgrade to a higher class of service, giving you control over the cost. The process is simple: after purchasing an Economy or Premium Economy ticket, you can submit a bid for an upgrade by accessing your flight under "My Bookings" and clicking on "Upgrade flights". You can then use the slider to enter the amount you wish to pay and submit your payment information. If your bid is accepted, you will be charged the bid amount and upgraded; if not, you will travel in your original booking at no extra cost.
There are a few conditions to be aware of when submitting a bid. Firstly, bids can only be made on selected flights operated by Austrian Airlines, and all passengers in the same booking will be considered for an upgrade. Secondly, you must have reached the legal age of majority in your country of residence to submit a bid. Thirdly, bid upgrades are not available on flights to or from Japan or for tickets sold in India. Additionally, bid upgrades cannot be made when travelling with small children under two years of age or as part of a group booking of more than nine people.
It is important to note that Austrian Airlines is under no obligation to accept your bid, even if you are the highest bidder. The airline will inform you 48-60 hours before departure if your bid has been accepted. Up until this point, you can change or cancel your bid without any charge. After this time, your bid is binding. If your bid is not accepted, you will keep your original seat, and no charges will be made to your credit card.
If your bid is accepted but you are unable to be seated in the upgraded class due to reasons attributable to the airline, such as a change in configuration or a delayed connecting flight, you may be eligible for a refund. The refund will be processed in the currency in which the upgrade amount was charged, and a generally accepted prevailing exchange rate will be used if necessary. It is important to note that upgrades are typically non-refundable, and the fare conditions for your original ticket will remain in effect even if you receive an upgrade.
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Frequently asked questions
Austrian Airlines automatically displays prices in the currency of the initial departing flight. If you are booking a flight that departs from a country that uses the euro, the price will be shown in euros. If the flight departs from the US, the price will be shown in US dollars.
No, the currency is automatically selected by the website based on the departing country of the flight.
Yes, Austrian Airlines offers currency conversion for ticket purchases and selected additional services. However, Austrian Airlines is not liable for the availability of the currency conversion option. If it is not possible to carry out payment in another currency, the booking will be billed in the currency originally shown.
Yes, vouchers are issued in euros but can be used on flights paid for in another currency. The exchange rate at the time of booking will apply.
Yes, Miles&Smiles members can earn miles from flights operated by Austrian Airlines. Miles are earned according to the class specified by the airline operating the flight and in accordance with International Air Transport Association (IATA) Miles standards.
