Lyla Lindsey
Austrian Airlines offers a convenient online check-in option for its passengers, allowing them to check-in from the comfort of their homes or on the go. This service is available for most scheduled flights from 47 hours to 24 hours before departure. Passengers can choose their preferred seats, add extras, and even upgrade their travel class. They can then proceed to the airport, directly to the baggage drop-off zones or their departure gate, with their mobile boarding pass or a printed copy. The airline also provides a check-in option at the CAT terminal in Wien Mitte station, allowing passengers to check in their luggage before boarding the train to the airport. It is recommended to check the specific check-in times and guidelines for the airport of departure, as they may vary.
| Characteristics | Values |
|---|---|
| Check-in deadline | 47 hours before departure for most scheduled flights |
| 24 hours before departure for flights operated within 1-24 hours | |
| 45 minutes before departure for economy class passengers on domestic flights | |
| 45-75 minutes before departure for economy class passengers on international flights | |
| 30-75 minutes before departure for business class passengers on international flights | |
| Check-in options | Online |
| Via the Austrian app | |
| At the airport | |
| At the CAT terminal at Wien Mitte station | |
| Seat selection | Available during online check-in |
| Can be done up to a year in advance | |
| Boarding pass | Can be saved on a smartphone |
| Can be printed | |
| Must be picked up at the airport for unaccompanied children | |
| Baggage | Can be dropped off at the airport |
| Can be checked in at the CAT terminal at Wien Mitte station |
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What You'll Learn
Checking in online
To check in online, simply click on the "Online Check-in" button and enter your passenger details. You can also book extras, such as upgrades to a higher travel class or additional baggage, during the online check-in process. If you prefer a window, aisle, or seat with extra legroom, you can select your favourite seat when checking in online.
Once you have checked in online, you can either save your boarding pass on your smartphone or print it out. If you're travelling with checked baggage, you can go directly to the baggage drop-off counter at the airport and show your home-printed boarding pass or mobile pass. If you don't have access to a printer or electronic device, you can get your boarding pass printed at the Austrian Airlines check-in counter.
It's important to note that check-in times may vary from airport to airport. For flights to the USA, baggage check is only available from 24 hours before departure due to government regulations. Additionally, you will not receive a boarding pass until 24 hours before departure for trips that include an airport in the USA. However, you can still check in, select your seat, and add extras online 47 hours before departure.
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Checking in at the airport
If you are travelling in business class, you can use the Business Class check-in area at Vienna Airport. For business class passengers on international flights, the check-in deadline is 30-75 minutes before departure, depending on the route. For economy class passengers on domestic flights, the check-in deadline is 45 minutes before departure. For economy class passengers on international flights, the check-in deadline is 45-75 minutes before departure, depending on the route.
You can also check in at the CAT terminal at Wien Mitte station and drop off your bags before boarding the train to the airport. This can make your trip more pleasant and comfortable.
If you are travelling with children, they can check in online if they are unaccompanied. However, the boarding pass must be picked up at the airport.
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Choosing your seat
When checking in with Austrian Airlines, you can choose your preferred seat. You can select a window, aisle, or middle seat, as well as a seat with extra legroom. You can reserve your seat up to a year in advance or during online check-in, which opens 47 hours before departure.
If you are travelling with others, you can also select seats for them to ensure that you are seated together. Passengers travelling together are automatically seated next to each other. However, note that a confirmed reservation for a Classic Seat does not entitle you to a specific seat number, only the category of the seat (aisle, centre, or window). The same applies to Extra Legroom Seats and Preferred Zone Seats.
HON Circle Members and Senators can reserve Classic Seats, Extra Legroom Seats, and Preferred Zone Seats for themselves and those travelling with them on the same booking number free of charge. This benefit is subject to availability and does not apply to Economy Light bookings on short-haul flights. With the Economy Light fare, only HON Circle Members can select these seats free of charge during online check-in.
If you are travelling to or from Italy with a child between the ages of two and twelve, or if you are a passenger with a disability or accompanying someone with a disability, you are entitled to a free advance seat reservation. A group of more than nine people travelling on the same booking can also reserve preferred seats for each member.
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Checking in with baggage
If you prefer to check in at the airport, you can go to the baggage drop-off zones in the Austrian Business Class check-in or Economy Class check-in areas at Vienna Airport. At other airports, you can go directly to the Austrian check-in counter marked "drop off" or a Business Class check-in counter to drop off your luggage. You can also print your baggage tag at a self-service machine and then check in your bags at the Fast Bag Drop-off Zone.
It is important to note that check-in deadlines vary depending on your flight route and class of travel. For economy class passengers on domestic flights, the check-in deadline is 45 minutes before departure, while for international flights, it is 45-75 minutes before departure. Business class passengers on domestic flights have a check-in deadline of 30 minutes before departure, and for international flights, it is 30-75 minutes before departure, depending on the route.
Additionally, there are specific baggage weight and size restrictions, particularly for Business and First Class. When travelling in these classes, each bag must not exceed a weight of 32kg and dimensions of 158cm (H+W+D). For sports equipment such as ski equipment, surfboards, or golf bags, these can be carried as part of your baggage allowance or for an additional fee.
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Checking in with children
Austrian Airlines offers a range of services to make travelling with children easier. Here is some information about checking in with children:
Online Check-In
Austrian Airlines offers online check-in for families travelling with children. Check-in usually opens 47 hours before departure, and you can select your preferred seats and add any necessary extras, such as additional baggage. You can also book meals for infants and children during this process.
At the Airport
If you are checking in at the airport, Austrian Airlines will allocate you adjacent seats free of charge. If your child is travelling alone, they offer an unaccompanied minors service for children between five and eleven years old, which can also be booked for children up to the age of 17. This service must be booked by telephone, and you will need to specify the adults handing over and collecting the child. You will also need to fill out a special service form and bring three signed copies to the airport for each leg of the flight.
Infants
Austrian Airlines defines infants as children under two years of age. Infants are charged 10% of the adult fare and are not entitled to their own seat, but the airline will try to keep an adjacent seat vacant for the adult travelling with the infant. If you would like a separate seat for your infant, you can select the child's fare. Only one infant is allowed per adult, and infants turning two during the travel period must be booked as children with their own seat.
Children
Children pay 75% of the adult fare and are entitled to their own seat. Children under five must be accompanied by an adult over the age of 18 or over the age of 16 if they are a sibling. Children between five and eleven must be accompanied by someone over the age of 12, or the unaccompanied minors service rules apply.
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Frequently asked questions
You can check in online for most Austrian Airlines scheduled flights from 47 hours before departure. Online check-in is available for flights operated within 1 to 24 hours before departure.
You can save your boarding pass on your smartphone or print it out. You can also obtain a mobile boarding pass if you are only travelling with hand luggage.
Yes, you can view the seat map and choose an available seat during online check-in. You can also reserve your preferred seat up to a year in advance.
If you have checked in online, you can go directly to the baggage check or your departure gate. If you haven't checked in, go to the Austrian check-in counter marked with "drop off" or an Austrian Business Class check-in counter to collect your boarding pass or drop off your luggage.
