A Step-By-Step Guide To Checking In With Austrian Airlines

Checking in with Austrian Airlines is a straightforward process that can be completed online, at the airport, or through a mobile app. Passengers can start the check-in process 24 hours before departure and can choose their preferred method, whether it's online, at a kiosk, or at the airport counter. Online check-in allows travelers to select their seats, print or download their boarding passes, and in some cases, even drop their bags directly at the baggage drop-off area. The mobile app offers a convenient way to manage bookings, check in, and access boarding passes on a smartphone or tablet. Austrian Airlines also provides a fast-track service for priority check-in and baggage drop-off, ensuring a seamless travel experience.

Online Check-In: Access the Austrian Airlines website, log in, and select your flight to check in online

To check in online with Austrian Airlines, you can follow these steps:

First, open your preferred web browser and go to the official Austrian Airlines website. You can easily find it by searching for "Austrian Airlines" on a search engine. Once on the homepage, look for the 'Manage Booking' or 'Check-In' section, which is usually prominently displayed. Here, you will be able to access your booking and initiate the online check-in process.

If you are a frequent traveler with Austrian Airlines, you might have an account on their website. In that case, you can log in using your credentials. If not, you will need to create an account by providing your personal details and flight information. This step ensures a faster and more personalized check-in experience. After logging in, you will be directed to a page where you can view your upcoming flights.

Select the specific flight for which you want to check in. You will be able to see all the details of your booking, including the departure date, flight number, and departure airport. Choose the 'Check-In' option next to your flight. This will open a new page with various check-in options.

On the check-in page, you can choose to check in for yourself and any accompanying passengers. Enter the required details for each passenger, such as their full name, date of birth, and passport number. You might also be asked to select your preferred seat and any additional services you require, such as extra legroom or a meal. Review the information carefully to ensure accuracy.

Once you have completed the check-in process, you will receive a confirmation page with your boarding pass and any other relevant information. You can then print these documents or save them to your device for easy access at the airport. Online check-in typically opens 24 hours before departure, so plan your check-in accordingly to avoid any last-minute hassles.

Mobile App: Download the Austrian Airlines app, log in, and check in for your flight using your phone

Checking in for your Austrian Airlines flight can be conveniently done through their mobile app, offering a seamless and efficient process. Here's a step-by-step guide on how to utilize the app for a smooth check-in experience:

Download the Austrian Airlines App:

Start by downloading the official Austrian Airlines app from your device's app store. The app is available for both iOS and Android devices, ensuring accessibility for a wide range of users. Search for "Austrian Airlines" in the app store, and you will find the official application. Download and install it on your smartphone or tablet.

Create or Access Your Account:

Once the app is installed, open it and create a new account if you don't already have one. You can sign up using your email address or by linking your existing Austrian Airlines loyalty program account. If you prefer, you can also log in with your existing online check-in credentials. This step ensures that your booking information is readily available within the app.

Locate Your Flight:

After logging in, you will be directed to your dashboard, which displays all your upcoming flights. Use the search function or browse through the list to find the specific flight for which you want to check in. Tap on the flight to access its details.

Initiate Mobile Check-In:

On the flight details page, look for the "Check-In" or "Mobile Check-In" option. Tap on it to begin the process. You will be prompted to select your preferred seat, which can be done by browsing available options or using the interactive seat map. Choose the seat that suits your preference, and you will receive a confirmation.

Complete Required Steps:

After seat selection, you might need to provide additional information. This could include entering your travel documents, such as passports and visas, and any special requests like meals or baggage preferences. Review the details carefully to ensure accuracy. Once you have completed all the necessary steps, confirm the check-in.

Receive Your Boarding Pass:

Upon successful check-in, the app will generate your electronic boarding pass. You can choose to save it directly to your device's wallet or have it sent to your email. This boarding pass is valid for boarding and can be shown at the airport check-in counter or directly to the boarding staff on your phone.

By following these steps, you can efficiently manage your travel plans and streamline the check-in process using the Austrian Airlines mobile app, making your journey more convenient and stress-free. Remember to always have your booking reference or loyalty program number ready during the process for a smooth experience.

Airport Kiosks: Use self-service kiosks at the airport to check in and print boarding passes

Checking in with Austrian Airlines can be a seamless process, especially when utilizing the self-service kiosks available at the airport. These kiosks are designed to streamline the check-in procedure, allowing passengers to save time and navigate the process independently. Here's a step-by-step guide on how to use the airport kiosks for a smooth check-in experience:

Upon arriving at the airport, locate the designated kiosk area, which is typically situated near the departure gates. These kiosks are user-friendly and offer a quick way to check in without the need for a traditional check-in counter. Start by inserting your boarding pass and passport into the kiosk. The kiosk will then prompt you to select your preferred seat or confirm your existing seat assignment. You can choose from available options or confirm the seat you have already selected during the booking process. After this step, the kiosk will generate your boarding pass, which you can then print or have it sent to your mobile device.

The self-service kiosks provide a convenient way to manage your travel documents. You can upload or scan any necessary travel documents, such as visas or additional IDs, which will be stored securely in your itinerary. This ensures that you have all the required documents readily available during your journey. Additionally, you can use the kiosk to make any necessary changes to your booking, such as updating your contact information or selecting special meal preferences, if applicable.

Once you have completed the check-in process, the kiosk will provide you with a confirmation slip or a digital copy on your mobile device. This slip contains essential information, including your flight details, seat number, and any specific instructions or requirements for your journey. It is advisable to keep this confirmation as a backup and to have the digital copy readily accessible on your phone for quick reference.

Using airport kiosks offers a convenient and efficient way to manage your travel plans. It eliminates the need to wait in long lines at the check-in counters and provides a more personalized experience. With this self-service approach, you can focus on preparing for your flight and ensuring you have all the necessary items for a comfortable journey. Remember to arrive at the airport with sufficient time to allow for any potential delays during the kiosk check-in process.

Counter Check-In: Go to the Austrian Airlines counter at the airport for in-person check-in assistance

If you prefer a more personalized and hands-on approach to checking in, Austrian Airlines offers an in-person counter check-in service at the airport. This method is ideal for those who prefer direct assistance and want to ensure a smooth and stress-free travel experience. Here's a step-by-step guide on how to utilize this service:

Locate the Austrian Airlines Counter: Upon arriving at the airport, navigate to the designated area for your departure. Look for the Austrian Airlines check-in counters, which are usually located in the main terminal or near the gate area. These counters are typically well-marked and easily identifiable.

Arrive Early: It is recommended to arrive at the airport at least two hours before your scheduled flight departure time. This allows ample time for check-in, especially if you opt for the counter check-in. Being early ensures you don't rush and gives you the opportunity to address any potential issues with the staff.

Present Required Documents: When you reach the counter, have your travel documents ready. This includes your passport, ticket, and any other necessary identification. Austrian Airlines staff will verify these documents to ensure a smooth check-in process. Make sure your passport is valid and has at least six months of validity remaining from the date of travel.

Check-In Process: At the counter, you will be assisted by a friendly Austrian Airlines representative. They will guide you through the check-in procedure, which may include providing your travel preferences, such as seat selection, baggage allowance, and special meal requests. Be prepared to share your travel itinerary and any specific requirements you may have. The staff will ensure your boarding pass and baggage tags are issued, and they might also provide you with a seat assignment and any other relevant travel documents.

Baggage Handling: If you have checked baggage, this is the time to ensure it meets the airline's size and weight restrictions. Austrian Airlines has specific guidelines for baggage, and the staff will assist you in placing your bags on the conveyor belt for checking. Make sure to keep your baggage ticket for reference during the journey.

Counter check-in is a convenient option, especially for those who prefer a more traditional approach or need additional assistance. It ensures that all your travel needs are addressed, and you can start your journey with peace of mind. Remember to arrive early and be prepared to provide the necessary documents and information to the Austrian Airlines staff.

Bag Drop: After check-in, proceed to the bag drop area to drop off your luggage

After completing the online or at-the-counter check-in process for your Austrian Airlines flight, the next step is to head to the bag drop area to prepare your luggage for the journey. This is a crucial part of the travel process to ensure your bags are handled efficiently and securely.

Upon arriving at the designated bag drop area, locate the designated counters for Austrian Airlines. These counters are typically located near the boarding gates and are clearly marked with the airline's logo and flight details. Approach the counter and present your boarding pass and ID to the ground staff. They will verify your details and confirm the number and size of your checked bags.

Once your luggage is checked, you will receive a baggage tag for each piece of checked-in baggage. These tags usually have a unique barcode and your flight information. Make sure to keep these tags attached to your bags as they are essential for tracking your luggage during the journey. You might also be given a receipt or a confirmation slip, which is useful for any potential inquiries regarding your bags.

Place your luggage on the conveyor belt, ensuring it is securely packed and does not exceed the weight and size restrictions. Austrian Airlines has specific guidelines for baggage dimensions and weight limits, which can vary depending on the cabin class and route. It is important to adhere to these guidelines to avoid any additional fees or delays.

After your bags are processed, they will be loaded onto the aircraft, and you will be ready for boarding. Remember to keep your boarding pass and any essential documents with you until you reach your destination. This process ensures a smooth and efficient travel experience with Austrian Airlines, allowing you to focus on enjoying your journey.

Frequently asked questions