
Oxfam Australia is a charity that works to end poverty and inequality. It believes that all lives are equal and that no one should live in poverty. The organisation raises money through public fundraising and promotion, as well as major donor fundraising. At Progress 2019, Micah Demmert, Head of Philanthropy at Oxfam Australia, revealed that the organisation had more than doubled its major donor fundraising income over a five-year period. Oxfam Australia achieves this by applying best-practice strategies, such as those used by universities, which effectively engage major donors. The organisation spends at least 90% of funds raised from emergency appeals on emergency response programs, with the remaining 10% covering advertising, promotion, and donation processing costs.
| Characteristics | Values |
|---|---|
| Major donor fundraising | Income increased from $2 million to $5 million between 2014 and 2018 |
| Fundraising budget | No increase |
| Resources | Used more effectively |
| Public fundraising and promotion costs | Include costs of personnel and marketing/fundraising campaigns |
| Emergency appeals | 90% of funds raised spent on emergency response programs |
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What You'll Learn

Face-to-face donor engagement
Micah emphasised the importance of sitting down face-to-face and talking to people, a tactic that universities, which are some of Australia's best major donor fundraisers, often employ. This personal approach allows donors to feel like they are part of a community and offers them an experience that money can't buy. By integrating philanthropic support into the social lives of donors, organisations can create a unique and appealing opportunity for potential contributors.
To effectively engage major donors, it is crucial to have the resources to dedicate to this work. Universities, for example, often have more resources to allocate to donor engagement, enabling them to consistently close the sale. While Oxfam Australia may not have the same level of resources as universities, they were able to achieve significant increases in fundraising by optimising their existing resources and implementing best-practice strategies.
Oxfam Australia's success in increasing major donor giving from $2 million to $5 million between 2014 and 2018 is a testament to the power of face-to-face donor engagement. By learning from the practices of universities and adapting them to their own context, Oxfam Australia has demonstrated that effective donor engagement can lead to substantial fundraising success.
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Emergency appeals
The remaining 10% of funds covers essential costs associated with promoting and facilitating the appeals. These costs include advertising and promoting the appeals to raise awareness and encourage donations. Additionally, this portion covers the expenses of operating a toll-free phone room, which provides a convenient and accessible way for donors to connect with the organisation. Furthermore, it is important to note that part of the 10% covers the processing and receipting of donations, ensuring efficient and secure handling of contributions.
Oxfam Australia recognises the importance of effective fundraising practices and has successfully increased its major donor fundraising income over the years. This increase is attributed to the implementation of best-practice strategies, such as those employed by universities, which have a strong track record of engaging major donors. By learning from these institutions, Oxfam Australia has improved its ability to connect with donors and communicate the impact of their contributions.
Micah Demmert, Head of Philanthropy at Oxfam Australia, played a pivotal role in enhancing the organisation's fundraising performance. Micah emphasised the importance of ambitious goals and face-to-face interactions with potential donors. By adopting these strategies, Oxfam Australia witnessed a significant increase in major donor giving, demonstrating the effectiveness of their refined approaches.
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Marketing and fundraising campaigns
Oxfam Australia has successfully raised funds through marketing and fundraising campaigns. The Head of Philanthropy at Oxfam Australia, Micah Demmert, revealed that the organisation doubled its major donor fundraising income within five years, sharing some insights into their effective strategies.
Firstly, Oxfam Australia focused on increasing donations from major donors, such as universities, which have proven to be highly successful in attracting significant contributions. For example, the University of Melbourne and the University of Sydney are known for their ability to raise substantial funds by effectively engaging their donors.
Secondly, Oxfam Australia emphasised the importance of personal connections and face-to-face conversations in securing donations. This approach is similar to that of universities, which integrate philanthropic support into the social lives of donors, creating a sense of community and offering unique experiences.
Additionally, Oxfam Australia optimised its resources without increasing its fundraising budget. By learning to utilise their resources more efficiently, they were able to achieve significant increases in fundraising.
Oxfam Australia also invests in marketing and fundraising campaigns, covering costs associated with advertising and promoting their appeals. These campaigns play a crucial role in raising public awareness and attracting donations to support their development and humanitarian programs worldwide.
Through these strategic marketing and fundraising initiatives, Oxfam Australia has successfully generated the necessary funds to advance its mission of tackling poverty and promoting equality on a global scale.
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Major donor fundraising
Oxfam Australia has successfully doubled its major donor fundraising income over a five-year period. This was achieved without increasing their fundraising budget, but rather by learning to utilise their resources better. Here are some of the strategies they employed:
- Face-to-face interactions: Micah Demmert, Head of Philanthropy at Oxfam Australia, emphasised the importance of sitting down and talking to people directly. This personal approach is crucial in building relationships and securing donations.
- Offering unique experiences: Donors often seek to be part of a community and have experiences that money can't buy. By integrating philanthropic support into the social lives of donors, organisations can provide them with a sense of belonging and a valuable experience.
- Effective asking: Universities, for example, are skilled at soliciting donations because they consistently ask and follow up. They have the resources to focus on closing the sale, which is a critical aspect of successful fundraising.
- Applying best practices: Learning from successful major donor fundraisers, such as universities, can provide valuable insights. For instance, the University of Melbourne and the University of Sydney have demonstrated the potential to raise substantial funds by effectively engaging major donors.
- Utilising resources: Oxfam Australia focused on making the most of their existing resources rather than increasing their fundraising budget. They optimised their fundraising practices and strategies to achieve better results.
By implementing these strategies and adapting them to their context, organisations can significantly enhance their major donor fundraising efforts and make a more significant impact.
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Public fundraising
Oxfam Australia raises money through public fundraising and promotion activities, including the production and mailing of fundraising materials, as well as the costs associated with personnel involved in preparing and conducting marketing and fundraising campaigns.
The organisation has also successfully increased its major donor fundraising income over the years by implementing best-practice strategies. For example, by offering donors unique experiences and integrating philanthropic support into their social lives, Oxfam Australia has fostered a sense of community and increased donations.
Micah Demmert, Head of Philanthropy at Oxfam Australia, emphasised the importance of face-to-face interactions and effective engagement with major donors, drawing parallels with the successful fundraising strategies of universities. By learning from these institutions and utilising their resources efficiently, Oxfam Australia was able to significantly increase its major donor income without increasing its fundraising budget.
Oxfam Australia's public fundraising efforts also extend beyond individual donors. They work with local partners and communities to raise funds for life-saving humanitarian relief, long-term anti-poverty projects, and campaigns for change, ensuring that at least 90% of funds raised from emergency appeals go towards their emergency response programs.
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Frequently asked questions
Oxfam Australia raises money through public fundraising and promotion. They also receive donations from major donors.
Oxfam Australia has increased its major donor fundraising income by adopting simple best-practice strategies. For example, they have learned to better utilize their resources and have improved their ability to ask for donations face-to-face.
Oxfam Australia spends at least 90% of funds raised from emergency appeals on emergency response programs. The remaining 10% covers costs associated with advertising, promoting appeals, operating a toll-free phone room, and processing and receipting donations. Additionally, 70 cents of every dollar spent goes directly towards development and humanitarian programs worldwide.

































