Ruqayyah Snyder
If you're moving overseas from Australia, you can use the mail redirection service provided by Australia Post to redirect your mail from your old address to your new overseas address. This service is available for a duration of 1, 3, 6, or 12 months and can include up to 6 names on the application. You must apply for international mail redirection at the Post Office and provide valid photo identification with your residential mailing address. Additionally, you should update your address with the Australian Government by using your Centrelink online account through myGov. This will ensure that your mail is sent to the correct address and that your information remains secure.
| Characteristics | Values |
|---|---|
| Notify Australia Post | Redirect mail to a new address for a certain amount of time. |
| Notify Services Australia | Within 14 days if you get a Centrelink payment. |
| Notify ASIC | Within 28 days if you are a company. |
| Notify AEC | Re-register change of address for all federal, state, territory, and local government elections. |
| Notify Australian Taxation Office | Update tax address. |
| Notify Department of Work and Pensions | If you or your family members receive a government pension. |
| Notify utility providers | Electricity, gas, and water providers to avoid being charged for services after moving out. |
| Notify bank | To prevent identity theft. |
| Notify pension providers | To avoid delays and confusion. |
| Notify insurance providers | To update details and avoid issues with claims. |
| Notify subscriptions and memberships | Gyms, clubs, and other subscriptions to avoid unnecessary charges. |
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What You'll Learn
Notify Australia Post of your new address
If you're moving overseas from Australia, you can use Australia Post's mail redirection service to redirect your letters and parcels to your new address. This service forwards your mail from your old address to your new one for 1, 3, 6, or 12 months. You can include up to six names on your application, such as people you live with or aliases.
Additionally, you can opt in to notify selected entities, such as insurers and energy providers, of your new address. This is done through the Notify Organisations service (also referred to as Change of Address Notification). By providing your express consent, Australia Post will share your details, including your name, old address, new address, email, and phone number, with the organisations you nominate so that they can update their records.
It's important to note that some mail cannot be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, Express Post, and items requiring customs documentation. If you need to redirect mail from an overseas address to an Australian address, you will need to refer to the local postal service in the country you are moving to.
While Australia Post will keep your personal information confidential and only transfer it via secure channels, they may use your information to identify products and services that may be of interest to you. You can opt out of receiving such communications at any time by calling 1300 55 7678 and quoting the CRN number located above your address on any letters you receive.
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Provide proof of identity
When changing your mailing address before leaving Australia, you may be asked to provide proof of identity. This is to ensure that your personal information is kept secure and to avoid any potential fraud or misuse of your mailing address. Here are some detailed instructions on providing proof of identity in this context:
Firstly, it is important to understand what documents are typically accepted as proof of identity. In Australia, primary proof of identity documents include a birth certificate, passport, driver's licence, or other official photo identification. These documents must include your legal name, date of birth, and a recent photograph.
If your current home address is not listed on your proof of identity documents, you may need to provide additional documentation. This could include an Australian Tax Office (ATO) assessment or a confirmation notice from the current or previous financial year. Alternatively, an official letter from Centrelink or Services Australia issued within the last six months can be used to verify your address.
In some cases, you may be required to prove your residency in a specific state or territory. For example, if you live in Queensland, you may need to provide additional proof of your residence in the state if your identification documents do not include your Queensland address. This could include a statement from your employer on company letterhead, including your full name and residential address.
If you have changed your name, you must provide evidence of this name change. This could include an Australian Change of Name certificate issued by the relevant Registrar of Births, Deaths, and Marriages, or an amended birth certificate with the new name. This is important to ensure that your records are up to date and consistent.
Additionally, if you are under 18, there may be specific requirements to prove your identity. This could include presenting yourself in your school uniform at a transport and motoring service centre or providing alternative forms of identification, such as a student ID card or birth certificate.
Finally, it is worth noting that some organisations may have specific requirements or accepted forms of identification. For example, when updating your mailing address with Services Australia, you may need to update your Centrelink online account through myGov, which can then automatically update your linked services. Additionally, if you are redirecting your mail to an overseas address, you will need to apply in person at the Post Office.
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Redirect mail to a new address
If you are moving out of Australia, you can redirect your mail to a new address by using Australia Post's mail redirection service. This service forwards your mail from your old address to your new address, both within Australia and overseas. You can apply for mail redirection online or at any Australian Post Office. The process usually takes a few weeks, so it is recommended to apply for the service several weeks before your move.
To apply for mail redirection at a post office, you will need to fill out a mail redirect form with your personal information and proof of identity. This includes a document with your name and Australian residential address, such as a utility bill, and a valid ID. Accepted forms of ID include an Australian driver's license, Australian passport, foreign passport with a valid Australian visa, Australian birth certificate, citizenship certificate, ImmiCard, or Digital iD. You will also need to provide a document with your signature, such as a Keypass or Statutory Declaration.
The cost of mail redirection varies depending on the duration of the service and the type of mail being redirected. For personal mail, the cost typically ranges from $20 to $380, while for businesses, it can range from $70 to $2,800. The service can be extended beyond the initial application period by applying for an extension with Australia Post.
In addition to mail redirection, Australia Post also offers a hold service, where they collect your mail for a specified time period and then deliver it to you at the end of the service. This may be useful if you are unsure about the exact dates for your move or the address of your new home.
It is important to note that some mail cannot be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, Express Post, and items requiring customs documentation. For international mail redirection, you will need to apply at the Post Office, and refer to the local postal service in the country you are moving to.
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Update your address with the AEC
If you are an Australian citizen or an eligible British subject, you can update your address with the Australian Electoral Commission (AEC) if you have lived at your current registered address for at least one month. If you are under 18 years old, you can still enrol to be ready for when you turn 18.
If you are going overseas for a short period of time, you will need to enrol first. If you are already enrolled and travelling or intend to travel overseas, you can find information about Australians overseas on the AEC website. Completing this enrolment form enables you to participate in federal elections, by-elections and referendums, and any relevant state, territory, or local government elections.
If you are moving overseas indefinitely and do not intend to return to Australia, you need to complete and submit an overseas notification form. If you don’t have an Australian driver’s licence, Australian passport number, Medicare Card number, or Australian citizenship number, you will need to use the paper form.
If you are returning to Australia to live permanently, you need to re-enrol after you have been at your residential address for a minimum of one month. If you are already enrolled and have questions about your specific circumstances, you can contact the AEC directly for advice.
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Notify Services Australia within 14 days
If you are a social security recipient, you must notify Centrelink about your departure from Australia. This is because your travel may impact your entitlements or rate of payment. You can notify Centrelink of your travel plans online if your Centrelink online account is linked to myGov. You can also notify them by calling them on the phone number that relates to your payment.
When notifying Centrelink, you may be required to provide the following information:
- Date of departure
- Expected date of return (if any)
- Destination
- Purpose of travel
- Whether you are affected by the 'former resident' provisions, departure to New Zealand, or payment under an agreement
- Specific qualification requirements, such as mutual obligation requirements
- Other qualification considerations (e.g., is a carer travelling with the care receiver)
- Consequential changes (e.g., to RA, home ownership, balance of bank accounts)
- Whether the rate will be affected by proportional portability
If you have a child support debt, the Services Australia Child Support enquiry line must be contacted before leaving the country. A Departure Prohibition Order may be issued, preventing you from leaving Australia until you either pay the debt or make a payment arrangement.
Additionally, it is important to keep your mailing address up to date with Services Australia. You can update your address through your Centrelink online account via myGov. This will ensure that your mail is sent to the correct address and that your information remains secure.
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Frequently asked questions
To change your mailing address, you can set up a postal redirect to have your mail forwarded to your new address. You can apply for this service online, over the phone, or at your local Post Office. Note that some mail cannot be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, and Express Post.
To apply for a mail redirection service, you will need to provide proof of your identity and show photo ID with your residential mailing address. You may also need to provide a document with your name and Australian residential address, such as a utility notice.
The mail redirection service can be purchased for 1, 3, 6, or 12 months. You can apply to extend or alter the service online or at your local Post Office.
It is important to notify relevant organizations about your change of address to avoid late fees and confusion. This includes your bank, phone company, utility providers (electricity, gas, and water), pension provider, insurance company, school or university, and any stores you have memberships or subscriptions with.
To update your address with government agencies, you can do so online through your Centrelink online account via myGov. This will automatically update your new information with some linked services. For other government services, you can visit their respective websites or contact them directly to inquire about the necessary steps to change your address.
