Lexi Webster
ASOS ships to Australia, with standard and express delivery options available. The standard delivery service costs $22.99 and takes up to 8 business days, while the express shipping option costs $40 and delivers within 4-5 business days. ASOS also offers a subscription service called ASOS Premier, which provides unlimited free express shipping to Australia for a year for a $50 annual fee.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes |
| Shipping methods | Standard Delivery, Express Delivery, ASOS Premier |
| Tracking | Available |
| Delivery time | 4-5 business days for Express, 8 business days for Standard, 4 business days for Metro postcodes |
| Cost | $40 for Express, $22.99 for Standard, $50 for a year of ASOS Premier |
| Click & Collect | Available for Standard Delivery, must collect within 10 business days |
| Australia Post Parcel Lockers | Available for Standard Delivery |
| Shipping to PO Boxes | Not available for Express Delivery |
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What You'll Learn
ASOS Australian Standard Delivery
ASOS does ship to Australia, and the standard delivery service is available for customers in the country. The ASOS Australian Standard Delivery service offers customers the option of receiving their orders at a delivery location or a collection point.
Delivery to a residential address
ASOS offers standard delivery to residential addresses in Australia. The delivery time depends on the location, with 4 business days to metro areas (Sydney, Melbourne, Perth, and Brisbane) and 5 business days to all other areas. The delivery cost is $22.99, but orders over $120 or those made by ASOS Premier customers are eligible for free standard delivery.
Delivery to a collection point
ASOS also provides the option of Standard Click & Collect shipping, which takes up to 8 business days for collection points in metro areas and up to 14 business days for rural postcode areas. This service costs $22.99, but orders over $120 or those made by ASOS Premier customers are free. Customers will receive an email notification when their order is ready for collection and will have 10 business days to pick it up.
Tracking
All packages sent to Australia are fully tracked. Customers will receive an email with tracking information once their package has left the warehouse. Additionally, orders can be tracked by logging into the 'My Account' section on the ASOS website and viewing recent orders.
ASOS Premier
ASOS Premier is a subscription service that offers unlimited free Express Metro Delivery for orders over $70 and Standard Delivery with no minimum spend for a year in Australia. The subscription costs $50 annually, and the price may vary based on promotions offered.
Australia Post Parcel Lockers
Customers can also choose to have their orders delivered to an Australia Post Parcel Locker. This option is only available with the Standard Delivery service. Once the parcel is delivered to the locker, customers have 48 hours to collect it before it is moved to the nearest Australia Post facility offering collections.
Delays
While ASOS aims to meet its delivery promises, delays may occur due to various factors, including the carrier, busy periods, and the performance of delivery partners.
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ASOS Australian Express Delivery
ASOS offers an Australian Express Delivery service to its customers. This service provides customers with fast and convenient delivery options to receive their orders promptly.
The Express Shipping option promises delivery within 4-5 business days, excluding weekends and public holidays. For those in metro postcode areas, including Brisbane, Sydney, Melbourne, and Perth, the delivery time is even faster at 4 business days. To take advantage of this expedited service, orders must be placed before the specified cutoff time, typically around 12 noon to 1 PM local time.
The cost of the Express Shipping service is $40 per order. However, ASOS Premier subscribers can enjoy unlimited free Express Metro Delivery for orders over $70 post-discount and unlimited free Standard Delivery with no minimum spend for a year with a $50 annual subscription.
All packages sent to Australia are fully tracked, providing customers with peace of mind. ASOS will send an email with a tracking link once the package leaves their warehouse. Customers can also track their orders by logging into their ASOS account and viewing their recent orders.
It is important to note that ASOS Express Delivery does not deliver to PO Boxes or parcel lockers. For such deliveries, customers must opt for the Standard Delivery service. Additionally, during busy periods, some shipping options may not be available, and delays or changes may occur.
ASOS's Australian Express Delivery service offers a swift and efficient way to receive orders, ensuring customers can get their hands on their purchases as quickly as possible.
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Tracking ASOS orders
ASOS delivers to Australia, and all packages sent to the country are fully tracked. Here are some ways to track your ASOS orders:
Tracking via the ASOS website
You can track your ASOS orders by logging into your ASOS account. From there, you can select the order you want to track and use the “Track Parcel” button to view its progress. You can also view your most recent orders and click on “Track This Order” to be directed to the tracking page. If you have ordered items that are being shipped from different warehouses, you will receive separate dispatch emails with different tracking numbers for each package.
Tracking via third-party websites and apps
ASOS cooperates with mail forwarders such as WNDirect and TRAKPAK, which allow you to track the location of your goods using only your ASOS order number. You can enter your order number on the Parcels app or website to determine the current location and delivery status of your goods.
Tracking via email
ASOS will send you email updates with all the changes to your delivery. You will also receive a shipping confirmation email with a tracking number, which you can use to track your parcel.
Delivery times
ASOS offers Standard and Express delivery services to Australia. Standard delivery to metro areas takes 4 business days, while delivery to other areas takes 5 business days. Express delivery to metro postcodes takes 4 business days, and 5 business days to other postcodes.
Click & Collect
ASOS also offers a Click & Collect service, where you can collect your order from a designated location. Standard Click & Collect shipping takes up to 8 business days, and up to 14 business days for rural areas. You will receive an email when your order is ready for collection, and you will have 10 business days to collect it before it is returned to ASOS.
Parcel Lockers
You can also register with Australia Post to take advantage of their 24/7 Parcel Lockers. Your parcel will be held in the locker location for 48 hours, after which it will be moved to the nearest Australia Post facility for collection.
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ASOS delivery costs
ASOS offers a range of delivery options for customers in Australia. The standard delivery service in Australia costs $22.99 per order, with an estimated delivery time of up to 8 business days for metro areas and up to 14 business days for rural areas. However, standard delivery is free for orders over $120.
ASOS also offers an Express Shipping option for a faster delivery experience. Express Shipping costs $40 per order and delivers to metro areas in 4 business days and other areas in 5 business days.
For customers who frequently shop at ASOS, the ASOS Premier subscription is a great option. For $50 a year, ASOS Premier provides unlimited free Express Metro Delivery for orders over $70 and Standard Delivery with no minimum spend. This subscription can save frequent shoppers a significant amount on delivery costs.
In addition to these options, ASOS also offers Click & Collect delivery to Australia Post Parcel Lockers. This service is free, but it takes up to 8 business days for metro areas and up to 14 business days for rural areas. Customers must register with Australia Post before placing their order to take advantage of this service. It's important to note that orders must be collected within 10 business days, or they will be returned to ASOS.
ASOS provides full tracking for all packages sent to Australia, ensuring customers can stay updated on the status of their deliveries.
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ASOS delivery to rural areas
ASOS delivers to rural areas in Australia, with packages sent to the country being fully tracked. The company uses a large network of delivery partners and a range of options to ensure customers receive their orders when expected.
ASOS offers Standard Click & Collect shipping, which takes up to 8 business days (excluding weekends and public holidays), or up to 14 business days for customers in rural postcode areas. This service costs $22.99, or is free for those who spend over $120 and for ASOS Premier customers. Customers will receive an email when their order is ready for collection and will need to pick it up within 10 business days, otherwise, it will be returned to ASOS.
Customers can also register with Australia Post to use their 24/7 Parcel Lockers. Parcel Locker deliveries are only available for Standard Delivery and cannot be used with Express services. If an Express service is selected, it will automatically be shipped with Standard delivery, and the difference in delivery service charges will not be refunded.
ASOS also offers Express Shipping to Australia, which takes 4-5 business days. This service costs $40 per order and is available to residential addresses.
During busy periods, some shipping options may not be available, and deliveries to metro areas may take longer than the usual 4 business days.
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Frequently asked questions
Yes, ASOS delivers to Australia.
Standard Click & Collect shipping costs $22.99 or is free for orders over $120 and for ASOS Premier customers. Express Shipping costs $40 per order. For $50 a year, ASOS Premier gives you unlimited and free Express Metro Delivery (for orders over $70) and Standard Delivery (with no minimum spend) in Australia for a whole year.
Standard Click & Collect shipping takes up to 8 business days or up to 14 business days for rural postcodes. Express Shipping takes 4-5 business days.
Yes, all packages sent to Australia are fully tracked. You will be emailed a link to your tracking information once your package has left the warehouse. You can also track your order by logging into your ASOS account and viewing your recent orders.
