Leslie Massey
Amazon's shipping charges and speeds vary depending on the delivery location, item weight, size, and whether the item is sold by Amazon AU or a third-party seller. Amazon Prime members enjoy free expedited delivery on eligible items with no minimum spend, excluding select remote areas. For orders over AUD $59, Amazon offers free delivery within Australia, excluding certain remote areas. Amazon Global Store items shipped to Australia may incur taxes, customs duties, and fees, with an Import Fees Deposit collected at checkout for items over AUD $1,000.
| Characteristics | Values |
|---|---|
| Shipping charges | Calculated at checkout based on the number of items, item type, weight, and volume of all the items in the cart |
| Free shipping | Eligible orders over AUD $59 within Australia |
| Amazon Prime | Free expedited delivery on eligible items with no minimum spend (excludes select remote areas) |
| International shipping | Available to eligible New Zealand addresses |
| Delivery speed | Depends on product weight, product size, and delivery address |
| Delivery area | Metro areas include Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth, Gold Coast Tweed Heads, Newcastle Maitland, Sunshine Coast, Wollongong, Geelong, Hobart, Toowoomba, Ballarat, Bendigo, Albury Wodonga, Coffs Harbour, Wagga Wagga, Mildura Wentworth, Shepparton Mooroopna, and other regional cities and their suburbs |
| Non-delivery areas | Postcodes 6799, 6798, 4875, 2899, and 2898 |
| Import fees | Taxes, customs duties, and fees ("Import Fees Deposit") may apply for orders over AUD $1,000 |
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What You'll Learn
Amazon Prime delivery benefits
Amazon Prime membership comes with a host of delivery benefits for customers in Australia. Firstly, Prime members can enjoy free expedited delivery on eligible items, with no minimum spend required. This applies to both local and international Prime-eligible orders, although certain remote areas are excluded.
To identify if an item is Prime-eligible, customers can update their postcode in the navigation bar and look for the Prime logo next to the product price. During checkout, eligible items will also be marked as Prime-eligible. It is important to note that third-party sellers' items are not Prime-eligible.
Amazon Prime offers a range of delivery options, including Same-Day, Express, Priority, and Expedited delivery. The availability of these options depends on various factors such as product weight, size, and delivery address. The delivery speed can be selected during checkout, and the applicable delivery fees for ineligible items will be displayed.
In addition to free and expedited delivery, Amazon Prime members also have access to exclusive deals, Prime Video, Amazon Music Prime, Prime Reading, Prime Gaming, and a Twitch Channel Subscription.
It is worth noting that Amazon Prime membership is only available to customers with an Australian billing address, and membership fees are applicable.
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Shipping costs
Amazon offers free delivery within Australia on eligible orders over $59. This includes items sold by Amazon AU or third-party sellers and fulfilled by Amazon AU. However, free delivery is not available for all areas, and some remote areas are excluded.
The delivery speed and charges for Amazon orders within Australia vary depending on the delivery address and product characteristics such as weight and size. During the checkout process, customers can select their preferred delivery speed, with options like Same Day, Express, Priority, and Expedited, which may vary depending on the item and location. The exact shipping charges are calculated at checkout, with a base "Per Shipment" cost and additional "Per Item" costs based on quantity, weight, and volume.
For Amazon Global Store items shipped into Australia, the estimated standard delivery rates are displayed below the item price. These orders may be subject to taxes, customs duties, and fees, known as the "Import Fees Deposit." The Import Fees Deposit is an estimate of the taxes and duties that may apply, and Amazon collects this at checkout to facilitate customs clearance.
Additionally, GST (Goods and Services Tax) is applicable to all imported goods, including low-value imported goods (LVIG) under AUD$1,000. The GST rate is 10% of the value of the goods or services.
For shipping from Amazon US to Australia, parcel forwarding services like Buyandship offer affordable shipping rates. Their rate structure is based on the actual weight of the item, with a base rate of A$24 for the first 2 pounds and A$10 for each additional pound.
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Delivery speeds
Amazon offers a variety of delivery speeds for customers in Australia, including Same Day, Express, Priority, and Expedited delivery. The delivery options available to you will depend on various factors, including your delivery address, product weight, and product size.
For deliveries to Metro Areas, including Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth, Gold Coast Tweed Heads, Newcastle Maitland, Sunshine Coast, Wollongong, Geelong, Hobart, and other cities, you can select your preferred delivery speed during checkout.
Amazon Prime members in Australia enjoy faster delivery speeds, including free Same-Day Delivery in select cities like Sydney, Brisbane, Geelong, Gosford, Newcastle, and Wollongong. Prime members can also take advantage of free expedited delivery on eligible items with no minimum spend, excluding select remote areas.
For deliveries to Non-Metro Areas, such as Darwin, Cairns, Townsville, and other regional cities and remote areas, delivery may take longer. Amazon Global Store products are not eligible for delivery to certain postcodes, and some remote areas may not be serviced.
It's important to note that delivery speeds may vary based on delivery location, item size and weight, peak times, and external factors like adverse weather and COVID-19 impacts. To get the most accurate shipping information, it is recommended to update your postcode and set a default address in your Amazon account.
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Delivery restrictions
Amazon offers free delivery within Australia on eligible orders over $59. However, this does not include select remote areas. Amazon Global Store products are also not eligible for delivery to certain postcodes, including 6799, 6798, 4875, 2899 and 2898.
Amazon Global Store items shipped to Australia may be subject to taxes, customs duties, and fees, depending on their value. For products with a customs value of $1,000 AUD or less, the prices displayed on the product detail page include GST. For products with a customs value of greater than $1,000 AUD, the prices displayed include an Import Fees Deposit, which is an estimation of the taxes, customs duties, and fees that may apply. Amazon will collect this deposit at checkout and use it to pay the relevant charges on the customer's behalf.
Shipping charges for Amazon Global Store items are calculated based on the number of items, item type, weight, and volume of all the items in the cart. The total shipping cost is the sum of a base "Per Shipment" cost and various "Per Item" costs. However, not all shipping options are available in all areas.
For metro areas, including Sydney, Melbourne, Brisbane, Adelaide, and Canberra, delivery speeds and charges may vary depending on the delivery option chosen (e.g. Same Day, Express, Priority, or Expedited). These options are available during checkout, and the final delivery charges and speeds will be confirmed before order completion.
For non-metro areas, delivery may take longer, and certain delivery options may not be available. The delivery charges and speeds for these areas are provided as a guide, and the specific options available will be displayed at checkout.
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Import fees
AmazonGlobal and Amazon Global Store orders shipped to Australia with a customs value of AUD$1,000 or less will not include an Import Fee Deposit, but will include AU GST. Orders with a customs value greater than AUD$1,000 may be subject to taxes, customs duties and fees ("Import Fees Deposit"), which are levied by the Australian authorities.
The Import Fees Deposit is an estimation of the taxes, customs duties and fees that may apply to your order. It is not an actual calculation of these costs, and the actual charges may vary from this estimate. Amazon will estimate and collect the Import Fees Deposit at checkout, and these funds will be used by the carrier to pay the relevant taxes, customs duties and fees on your behalf.
If the actual taxes, customs duties and fees payable to the Australian authorities are less than the estimated amount, Amazon will automatically refund the difference to the payment method used for the original order. An email confirmation will be sent, and the refund will be processed when Amazon receives the shipping carrier invoices confirming the actual import fees.
If the actual taxes, customs duties and fees are greater than the Import Fees Deposit, you will not be charged any additional amounts.
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Frequently asked questions
Amazon Global Store provides customers with access to international brands on Amazon.com.au, and shipping charges are calculated at checkout.
The shipping charges for Amazon Global Store items vary depending on the item's weight, size, and delivery address. The exact shipping charges are calculated at checkout, and standard delivery rates are displayed below the item price.
Orders shipped to Australia may be subject to taxes, customs duties, and fees ("Import Fees Deposit"). An Import Fees Deposit will be collected at checkout for orders with a customs value greater than $1,000 AUD.
Amazon offers free delivery within Australia on eligible orders over $59. Amazon Prime members also enjoy free expedited delivery on eligible items with no minimum spend.
To get the most accurate shipping information, set up a default address for your Amazon account. You can also update your postcode in the navigation bar to check the shipping options and charges for your area.
