Asos Australia: Where Does Your Order Actually Ship From?

ASOS ships to Australia from its UK warehouse, as well as other ASOS warehouses internationally. ASOS offers Standard and Express shipping options for delivery to Australia, with Standard Shipping taking up to 8 business days and Express Shipping taking 4-5 business days. ASOS also provides a Premier subscription for unlimited free Standard and Express Shipping to Australia for a year.

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Delivery options and tracking

ASOS offers Standard and Express shipping to Australia, with deliveries taking place Monday to Friday. The delivery options and costs vary depending on the customer's location and whether they have an ASOS Premier subscription.

Metro postcodes

For customers in Brisbane, Sydney, Melbourne, and Perth Metro postcodes, Standard Shipping takes up to 7 business days (excluding weekends and public holidays) and costs $22.99, or is free for orders over $120 and for ASOS Premier customers. Express Shipping to these areas takes 4 business days and costs $40 per order.

Rural postcodes

For deliveries to rural postcodes, Standard Shipping takes up to 14 business days, and Express Shipping takes 5 business days.

Click & Collect

Standard Click & Collect shipping takes up to 8 business days (or up to 14 business days for rural postcodes) and costs $22.99, or is free for orders over $120 and for ASOS Premier customers. Once the order is ready for collection, customers have 10 business days to pick it up before it is returned to ASOS.

Parcel Lockers

Parcel Locker deliveries are only available with Standard Delivery and take up to 8 business days (or up to 14 business days for rural postcodes). The parcel will be held in the locker location for 48 hours, after which it will be moved to the nearest Australia Post facility offering collections.

Tracking

All packages sent to Australia are fully tracked. Customers will receive an email with tracking information once their package has left the warehouse. Orders can also be tracked by logging into the 'My Account' section of the ASOS website and viewing recent orders.

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Delivery times

ASOS offers Standard and Express shipping to Australia. The delivery time depends on the shipping method chosen, the delivery address, and the carrier.

Standard Shipping

Standard shipping to Australia is free for orders over $120 and for ASOS Premier customers. For other orders, standard shipping costs $22.99. Delivery takes up to 8 business days, excluding weekends and public holidays, and will be delivered to your chosen Australia Post location. If you live in the Brisbane, Sydney, Melbourne, or Perth Metro postcode areas, delivery will take up to 7 business days. For deliveries to rural postcode areas, it can take up to 14 business days.

Express Shipping

Express shipping to Australia costs $40 per order. With this option, your order will be delivered within 4-5 business days, excluding weekends and public holidays. In certain areas, ASOS also offers Saturday delivery. If you live in the Brisbane, Sydney, Melbourne, or Perth Metro postcode areas, delivery will take 4 business days. For other Metro postcodes, delivery takes 5 business days.

Delivery Options

Depending on the carrier, you may have the option to change your delivery date, request to leave the parcel with a neighbour, collect from a service point, request a safe drop, or hold the parcel for a later date. You can also choose to have your order delivered to a residential address or a click-and-collect location. If you select the click-and-collect option, you will need to collect your order within 10 business days, otherwise, it will be returned to ASOS.

Tracking

All packages sent to Australia are fully tracked. You will receive an email with tracking information once your package has left the warehouse. You can also track your orders by logging into your ASOS account and viewing your recent orders. If some of your items are being shipped from another ASOS warehouse, their delivery times may differ from those being delivered from the UK warehouse.

Delivery locations

ASOS ships to countries and territories worldwide, offering Standard Shipping to all and Express Shipping where possible.

ASOS offers a range of delivery options to customers in Australia. Standard Delivery to Australia is free if the order is over $120 and for ASOS Premier customers. Standard Click & Collect shipping takes up to 8 business days (excluding weekends and public holidays), or up to 14 business days for rural postcodes. This service costs $22.99 if the order is under $120 and is not eligible for ASOS Premier.

Express Shipping to Australia costs $40 per order. Delivery takes 4-5 business days, depending on the postcode. Express delivery is not available to PO Boxes or parcel lockers.

ASOS also offers a Premier subscription service, which provides unlimited and free Express Metro Delivery (for orders over $70) and Standard Delivery (with no minimum spend) in Australia for a whole year. The price of the Premier subscription varies based on promotions offered.

For orders to New Zealand, ASOS offers a Standard Delivery service.

Delivery costs

ASOS offers Standard and Express shipping to Australia.

Standard Shipping

Standard Shipping to Australia is free for orders over $120 and for ASOS Premier customers. Standard Shipping to Australia usually takes up to 8 business days, excluding weekends and public holidays. However, if you live in a rural postcode area, it can take up to 14 business days.

Express Shipping

Express Shipping to Australia costs $40 per order. With Express Shipping, your order will arrive in 4-5 business days. If you live in the Brisbane/Sydney/Melbourne/Perth Metro postcode areas, your order will arrive in 4 business days. If your postcode is not listed, it will take 5 business days.

ASOS Premier

ASOS Premier gives you unlimited and free Express Metro Delivery (for orders over $70) and Standard Delivery (with no minimum spend) in Australia for a whole year. ASOS Premier costs $50 per year, and subscription prices may vary based on promotions offered.

ASOS Premier

ASOS offers a subscription service called ASOS Premier, which provides customers with unlimited free Express Metro Delivery (for orders over $70) and Standard Delivery (with no minimum spend) in Australia for a year. This service costs $50 annually.

• Unlimited and free Express Metro Delivery for orders over $70: This option delivers your order within 4-5 business days, with Saturday delivery available in certain areas. You can choose to have your parcel delivered to a residential address or a collection point.
• Unlimited and free Standard Delivery with no minimum spend: Standard delivery to metro postcodes takes up to 7 business days, while delivery to rural postcodes can take up to 14 business days.
• Tracking: All packages sent to Australia are fully tracked. You will receive an email with tracking information once your package has left the warehouse. You can also track your orders by logging into your ASOS account and viewing your recent orders.
• Delivery options: Depending on the carrier, you may have the option to change your delivery date, request to leave the parcel with a neighbour, collect from a service point, request a safe drop, or hold the parcel for a later date.
• Click & Collect: This option takes up to 8 business days for metro areas and up to 14 business days for rural areas. You will receive an email when your order is ready for collection, and you must collect it within 10 business days.
• Australia Post Parcel Lockers: ASOS Premier customers can take advantage of Australia Post's 24/7 Parcel Lockers by registering with Australia Post before placing their order.

It's important to note that ASOS Premier subscription prices may vary based on promotions offered, and delivery times may differ for items shipped from other ASOS warehouses outside of the UK.

Frequently asked questions