Lyla Lindsey
In Australia, the number for emergency services is Triple Zero (000). This number connects you to urgent help from the police, fire, or ambulance services. Telstra operates the Triple Zero service and transfers your call, along with your location information, to the requested emergency service. If you are unable to speak to the operator, you can press 55 on your phone to alert the police, who may attempt to call you back or send a patrol car to your address. For non-English speakers, the call will be transferred to the police in their state or territory, where a translator will be arranged. It is important to note that 000 should only be used for emergencies, and non-emergency calls should be directed to specific local police, fire, or ambulance service numbers.
| Characteristics | Values |
|---|---|
| Emergency number | 000 (Triple Zero) |
| Non-emergency number | 132 500 (State Emergency Service) |
| Non-urgent police assistance | 131 444 |
| For deaf or hearing/speech impaired people | 106 (text-based service) |
| For non-English speakers | Calls are transferred to the police in the caller's state or territory; a translator is then arranged |
| Location services | The National Relay Service (NRS) app and the Emergency+ app can help identify and communicate your location |
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What You'll Learn
- The number for emergency services in Australia is 000
- The number is free to call from any phone
- Telstra operators will ask for your location and which service you need
- If you can't speak, hold the line and press 55 to alert the police
- For non-urgent situations, call 132 500 or your local police, fire, or ambulance
The number for emergency services in Australia is 000
When you call 000, you will first hear a recorded message before being connected to a Telstra operator. The operator will ask you which service you require and may ask you to confirm your location. It is important to stay on the line until you are connected to the service you requested. In some situations, such as during extreme events, there may be a delay before your call is answered due to a higher number of calls.
If you are unable to speak to the operator, you should hold the line as you will be transferred to an interactive service. Pressing 55 on your phone will alert the police, who will attempt to call you back or send a patrol car to your address. If you have a speech or hearing impairment, you can use the National Relay Service to assist with calling emergency services.
There are also smartphone apps available that can assist with contacting emergency services. The Emergency+ app can help you to give your location to the operator, and the National Relay Service app can help you prepare for emergencies and communicate your location. These apps are free to download and can be used even if your mobile provider does not have network coverage in the area.
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The number is free to call from any phone
Australia's main emergency service number is Triple Zero (000). This number is free to call from any phone, including fixed or mobile phones and certain VoIP and satellite services. By law, mobile networks must take emergency calls from customers of competing networks through the national 'camp-on' mechanism. This means that if your phone cannot connect to your subscribed network, it will attempt to call using another carrier's network.
For those without a SIM card or whose mobile provider does not have network coverage in the area, calls to 000 will still go through via any available mobile network. However, to make emergency calls, you must be in the coverage area of one of the mobile providers in Australia. Calls to 000 can also be made using the Emergency+ app, which can help you provide your location to emergency services. This app is free to download and can be used even if your keypad is locked or you do not have a Personal Identification Number (PIN) set up.
The National Relay Service (NRS) app is another tool that can assist with calling Triple Zero. This app helps you communicate your location to emergency services accurately and prepare for emergencies by creating a simple checklist of suitable actions. It is important to note that 000 cannot be contacted by text message, and calls from non-English speakers will be transferred to the police in their capital city, where a translator will be arranged.
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Telstra operators will ask for your location and which service you need
In Australia, the main emergency service number is Triple Zero (000). When you call this number, you will first hear a recorded message before being transferred to a Telstra operator. Telstra operators will ask for your location and which service you need—police, fire, or ambulance. They will then connect you to the emergency service you requested and will stay on the line with you until your call is answered.
Telstra operators will always ask for your address to ensure an accurate location is provided, especially in the case of "third-party" callers who are not personally on the scene of the incident. Additionally, if you are using a mobile phone, the operator may need to ask you for your exact location as they cannot use global positioning system (GPS) data to locate you accurately. In this case, you will need to provide an answer that corresponds to an existing road name, which can be challenging for distressed individuals who are far away from any roads.
To address this issue, the Australian Communications and Media Authority (ACMA) has been working on improving location information for mobile services when dialling 000. In 2013, an emergency service smartphone app was developed by Fire and Rescue NSW and the Triple Zero Awareness Working Group. This app uses your phone's GPS data to display your location on the screen, allowing you to read it aloud to the operator. The app is particularly useful for individuals in remote locations and can be downloaded for free from the Google Play Store or Apple App Store.
It is important to remember that the 000 emergency service number is for urgent situations only. For non-life-threatening situations and natural disasters, the State Emergency Service (SES) number 132 500 should be called instead. Additionally, for non-emergency calls to the police in Australia, you can dial 131 444.
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If you can't speak, hold the line and press 55 to alert the police
In Australia, the main emergency services number is Triple Zero (000). This number is free to call from any phone, and you will be connected to a Telstra operator who will ask if you need the police, fire brigade, or ambulance. If you are unable to speak to the operator, stay on the line and you will be transferred to an interactive service. Here, you can press 55 on your phone to alert the police, who will either attempt to call you back or send a patrol car to your address.
The Triple Zero service is available to everyone, and interpreter services are provided for non-English speakers. For those with a speech or hearing impairment, the National Relay Service (NRS) is available to help during emergencies. This service can be accessed via an app, which allows users to communicate their location accurately to emergency services.
If you are in a non-life-threatening situation or are experiencing a natural disaster, you should call the State Emergency Service (SES) on 132 500. For non-urgent police matters, the number to call is 131 444.
It is important to remember that the police, fire brigade, and ambulance services should only be contacted in emergencies. In addition to dialling Triple Zero, you can also use the Emergency+ app on your smartphone to connect to emergency services and communicate your location accurately using GPS data. This app is free to download and can be used even without a SIM card or network coverage in the area.
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For non-urgent situations, call 132 500 or your local police, fire, or ambulance
For non-urgent situations, it is best to call 132 500 or your local police, fire, or ambulance service. This number connects you to the State Emergency Service (SES), which is the recommended number for non-life-threatening situations and natural disasters.
If you need non-urgent police assistance, you can also call 131 444. This is the non-emergency number for the police in Australia.
It is important to remember that the police, fire brigade, and ambulances should only be contacted in emergencies. For urgent situations that require immediate attention, you should call Triple Zero (000). This is Australia's main emergency service number. When you call 000, a Telstra operator will ask if you need the police, fire, or ambulance services and may request your location.
If you have a speech or hearing impairment, you can use the National Relay Service (NRS) app to help you call Triple Zero quickly and communicate your location accurately. This app is provided by the Australian Red Cross and can be especially useful in preparing for and dealing with emergency situations.
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Frequently asked questions
The emergency services number in Australia is 000. This is often referred to as Triple Zero.
When you call 000, you will first hear a recorded message. You will then be connected to a Telstra operator who will ask if you need the police, fire brigade or ambulance service. You may also be asked to provide your location.
No, you cannot text the emergency services number in Australia. However, there is a text-based emergency service for people who are deaf or have a hearing or speech impairment. This number is 106.
