
Princess Polly is an Australian online fashion boutique that offers worldwide shipping. The company uses two carriers to deliver their orders, including Australia Post and New Zealand Post. Princess Polly provides next-day and same-day delivery services within Australia. However, shipping to certain countries, such as the US, Cambodia, Mexico, and Russia, may be unavailable from the Australian website due to importation threshold changes and COVID-19 restrictions.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes |
| Shipping carriers | Australia Post, New Zealand Post |
| Shipping cost | Free express shipping on orders over $60 |
| Shipping to the US from the AU site | Unavailable |
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What You'll Learn

Princess Polly offers worldwide shipping
Princess Polly is an Australian online fashion boutique that offers worldwide shipping. The company is headquartered in Gold Coast, Queensland, Australia, and uses two carriers to deliver their orders: Australia Post and New Zealand Post.
Princess Polly provides express shipping services for both domestic and international deliveries. For orders within Australia, they offer next-day and same-day delivery options. Free express shipping is available on orders over a certain amount.
In terms of international shipping, Princess Polly ships all over the world, except for a few countries due to COVID-19 restrictions. These countries include Belarus, Brunei, Bhutan, the Central African Republic, Chad, China, Congo - Kinshasa, Cuba, French Guiana, French Polynesia, Guadeloupe, Iran, Laos, the United States, Cambodia, Mexico, and Russia. For international customers, Princess Polly recommends shopping on their local websites, such as the US site, for a more personalized experience and faster shipping options.
It's important to note that international orders may be subject to additional duties, taxes, and VAT, which are non-refundable in case of returns. Princess Polly also does not provide exchanges for international customers at this time, and international customers are responsible for covering the return shipping costs.
Overall, Princess Polly offers a convenient and efficient shipping service, providing customers around the world with access to their fashion boutique.
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Free express shipping on orders over $60 in Australia
Princess Polly is an Australian online fashion boutique that offers free express shipping on orders over $60 within Australia. They also provide next-day and same-day delivery services in the country.
The company currently ships worldwide with the exception of a few countries, including the US, Cambodia, Mexico, Russia, Belarus, Brunei, Bhutan, Central African Republic, Chad, China, Congo - Kinshasa, Cuba, French Guiana, French Polynesia, Guadeloupe, Iran, Laos due to recent changes to importation thresholds and COVID-19 restrictions.
Princess Polly uses multiple carriers for delivery, including Australia Post and New Zealand Post. Customers can track their orders using the tracking number provided in the order confirmation email.
For customers in Singapore, China, Hong Kong, Japan, Malaysia, India, the Philippines, South Korea, and Saudi Arabia, Princess Polly recommends shopping on their US site for a more personalized shipping experience.
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Princess Polly does not ship to the US from its AU site
Princess Polly is an Australian online fashion boutique that offers worldwide shipping. However, shipping to the US from its AU site is currently unavailable due to recent changes in importation thresholds. This means that US customers cannot place orders on the AU site and have them delivered to a US address.
Instead, US customers are advised to visit the dedicated Princess Polly US site for local shipping options. This US site offers faster shipping and a more personalized experience for US shoppers. It is recommended that US customers use this site for their Princess Polly purchases.
The AU site does offer international shipping to many other countries, including Singapore, China, Hong Kong, Japan, Malaysia, India, the Philippines, South Korea, and Saudi Arabia. Additionally, Princess Polly AU uses two carriers to deliver their orders: Australia Post and New Zealander Post.
It is important to note that there are some countries that Princess Polly AU does not ship to at all, including Cambodia, Mexico, and Russia, due to COVID-19 restrictions. For customers in these countries, the Princess Polly US site may also be an alternative option, depending on local shipping restrictions.
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Returns are accepted within 30 days of delivery
Princess Polly is an Australian online fashion boutique that offers worldwide shipping. The company provides easy returns within 30 days of delivery. This means that customers have 30 days from the date of delivery to initiate a return for an exchange, gift card, or refund. It is important to note that returns postmarked after this 30-day window will not be accepted.
To initiate a return, customers can submit their return request through the Princess Polly website. The return policy applies to items purchased from both the Australian and international websites. For international returns, customers are responsible for covering the return shipping costs, and duties, taxes, and VAT are not refunded.
It is important to ensure that the items being returned meet the criteria of the return policy. Items must be in their original condition, unworn, unwashed, with all vendor tags attached, and any applicable hygienic liners intact. This includes swimwear, which must have its hygiene seal intact. Additionally, for hygienic reasons, cosmetics, earrings, undergarments, and beauty tools, including hair tools, are not eligible for return.
Princess Polly reserves the right to deactivate accounts that exhibit concerning patterns in return behaviour, such as indications of excessive purchasing and returning or returning items that are not in the original condition. The company also offers instant and standard exchange options for eligible returns. Instant exchanges will place a hold on the full amount of the return on the customer's credit card until the returned items are received.
Overall, Princess Polly offers a straightforward and customer-friendly return process, providing customers with the flexibility to return or exchange items within 30 days of delivery, ensuring a positive shopping experience.
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Princess Polly uses Australia Post and New Zealand Post
Princess Polly is an Australian online fashion boutique that offers worldwide shipping with easy 30-day returns. The company is headquartered in Gold Coast, Queensland, Australia.
Princess Polly uses two carriers to deliver their orders: Australia Post and New Zealand Post. Customers can track their order status on the AfterShip tracking page using the tracking number provided in their order confirmation email.
Princess Polly provides free express shipping on orders over a certain amount (currently $60) within Australia. They also offer next-day and same-day delivery options for Australian customers.
International shipping is available to various countries, with some exceptions due to COVID-19 restrictions, such as Belarus, Brunei, Bhutan, Central African Republic, Chad, China, and more. Shipping to the US from the Australian site is currently unavailable due to recent changes to importation thresholds, but customers can shop on the US site, which offers local shipping options.
Princess Polly recommends using their US site for faster shipping and a more personalized experience for customers in Singapore, China, Hong Kong, Japan, Malaysia, India, the Philippines, South Korea, and Saudi Arabia.
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