
Medicare is Australia's publicly funded universal healthcare system, providing all Australians and some overseas visitors with access to a wide range of healthcare and hospital services at low or no cost. To be eligible for Medicare, you must live in Australia or be a citizen or permanent resident of Norfolk Island, Cocos (Keeling) Islands, Christmas Island, or Lord Howe Island. You may also be eligible if you're visiting from a country with a Reciprocal Health Care Agreement (RHCA). If you're eligible and enrolled in Medicare, you'll receive a Medicare card with a unique Medicare card number. This card number is essential when submitting Medicare claims and when accessing healthcare services. You can get a new card if your card is lost, stolen, or damaged, and you can update your card when your circumstances change.
| Characteristics | Values |
|---|---|
| Who is eligible for a Medicare card? | People living in Australia, citizens or permanent residents of Norfolk Island, Cocos (Keeling) Islands, Christmas Island or Lord Howe Island, and visitors from a Reciprocal Health Care Agreement country. |
| Who can get their own Medicare card and number? | People aged 15 or older and enrolled in Medicare. |
| How many Medicare cards can you be on at the same time? | 2 |
| How long are standard green cards valid for? | 5 years |
| What to do if your card is lost, stolen, or damaged? | You can replace your Medicare card. |
| What to do if someone listed on your card dies? | You can request a reissue of a new card. |
| What to do if your details change? | You need to update them as soon as possible. |
| What is the Individual Reference Number (IRN)? | It is not always considered part of the card number, but it is essential to include it on Medicare claim forms. |
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What You'll Learn

How to get a Medicare card
If you're 15 or older and enrolled in Medicare, you can get your own Medicare card and number. If you have a long name, you might need to get your own card. You can get a new Medicare card if your card expires, is lost, stolen, or damaged. You can also get an extra card or update your card when your circumstances change.
To get a new Medicare card, you can apply online or fill out a form. To apply online, log in to your myGov account and select "My card." Then, select "Get a new card and number" and follow the prompts. You can also use the Express Plus Medicare mobile app. If you can't get a new card online, you can fill out an application form to copy or transfer from one Medicare card to another. Send your form and supporting documents by email or post to Services Australia. Supporting documents may include copies of your birth certificate, driver's license, learner's permit, passport, and residency documents. You can also get a Medicare card by using a referee. You and your referee will need to fill in the Aboriginal and Torres Strait Islander Medicare enrolment and amendment form and take your form to your local agent, access point, or service centre.
Standard green cards are valid for five years, and you will receive a new card before your old one expires. If you're a temporary resident covered by a Ministerial Order, your card is valid until the expiry date. To continue to access Medicare, you'll need to meet certain criteria and re-enrol. If you're visiting Australia from a country with a Reciprocal Health Care Agreement (RHCA), you'll get a yellow Medicare card that is valid until the expiry date. To continue to access Medicare, you'll need to meet the RHCA criteria for your country and re-enrol.
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How to replace a Medicare card
You can replace your Medicare card if it is lost, stolen, damaged, or expired. You can also get a new card if your circumstances change, such as a change in name, address, or bank details.
To replace your Medicare card, you can follow these steps:
- Sign in to your myGov account on the website or the app.
- Select Medicare from the options.
- On your homepage, select 'My Card'.
- Select Get a replacement or extra card.
- Choose one of the given reasons for why you need to order a replacement card. For example, 'My card has been lost'.
- If there is more than one person on your card, you will be asked if you want a second copy of the card.
- You will receive your extra card at the address provided in 3 to 4 weeks.
You can also contact the Medicare helpline for assistance with ordering a new card or for any other enquiries.
In the meantime, you can use a digital copy of your Medicare card. You can add your Medicare card to the myGov app for quick and convenient access.
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Medicare card eligibility
Medicare is Australia's universal healthcare insurance scheme, funded by Australian taxpayers. It guarantees all Australians (and some overseas visitors) access to a wide range of health and hospital services at low or no cost. Medicare helps Australians with the costs of the healthcare they need, regardless of where they live or their ability to pay.
To be eligible for Medicare, you need to meet certain criteria and enrol. If you are eligible, you will receive a Medicare number and card that you can use to access free or low-cost medical services. Registering with MyMedicare can give your doctor's practice more funding to provide you with better care. Medicare is the insurance scheme that gives Australian citizens, permanent residents, and other eligible people access to healthcare. This includes a wide range of health and hospital services at no cost or low cost.
To enrol in Medicare, you need to live in Australia and be any of the following:
- A citizen or permanent resident of Norfolk Island, Cocos (Keeling) Islands, Christmas Island, or Lord Howe Island.
- A temporary resident covered by a Ministerial Order.
- Visiting Australia from a Reciprocal Health Care Agreement country.
Babies born in Australia are automatically enrolled in Medicare and are listed on their parents' card. If you are aged 15 or older, you can apply for your own Medicare card. If you are enrolling as a family, you will need to nominate a contact person for the family Medicare card.
Medicare cards are issued by Services Australia to individuals and their families. A maximum of five names can be included on a card. Families with more than five members will have additional names listed on additional cards, while retaining the same card number. Children are listed on their parent's card. Individual Medicare cards are generally only issued to people over 15.
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Adding someone to your card
If you need to add someone to your Medicare card, you can do so by updating your card when your circumstances change. This can be done online or by filling out a form. If your Medicare online account is linked to myGov, you can sign in to add someone 15 or older to your card. To add a child under 15, you'll need to complete a form and provide supporting documents, such as a birth certificate showing parental responsibility.
If the child is not on your current family card, you may need to provide additional supporting documents. Once you enrol your baby, you'll receive a new Medicare card with their name on it. You can also get a digital version of your updated card in the Express Plus Medicare mobile app.
It's important to note that you can only be on two Medicare cards at the same time. If your name is long, you might need your own card. You can shorten your name on the card and keep a record of your full legal name with Medicare.
Additionally, if your card is lost, stolen, or damaged, you can request a new one. You can also update your card if your details change, such as your name, address, or bank information.
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Using your Medicare card
You can get your own Medicare card and number if you're 15 or older and enrolled in Medicare. You can apply for a new card online or using a form. You can also get a new card if your circumstances change, such as when you get married or if your name changes. Your new card will be sent to your address and will arrive in about 3 to 4 weeks.
Standard green cards are valid for 5 years. You will be sent a new card before your old one expires. If your card is lost, stolen, or damaged, you can request a replacement card. You can also get an extra card if you need one. You can access and use a digital copy of your Medicare card as soon as you enrol. You can add your Medicare card to the myGov app for quick and easy access.
If you are a temporary resident covered by a Ministerial Order, your Medicare card is only valid until the expiry date. To continue accessing Medicare, you will need to meet certain criteria and re-enrol. If you are visiting Australia from a country with a Reciprocal Health Care Agreement (RHCA), you will be issued a yellow Medicare card. This is also subject to an expiry date, after which you will need to meet the RHCA criteria for your country and re-enrol in Medicare.
It is a good idea to take your Medicare card or number with you when visiting a doctor or hospital. You may also need it when submitting a prescription at a pharmacy.
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Frequently asked questions
To be eligible for Medicare in Australia, you must live in Australia or be a citizen or permanent resident of Norfolk Island, Cocos (Keeling) Islands, Christmas Island, or Lord Howe Island. You may also be eligible if you're visiting from a country with a Reciprocal Health Care Agreement (RHCA).
If you're eligible for Medicare, you must enrol in Medicare to receive a card. You can enrol online through MyGov or by completing a Medicare enrolment form. Once you're enrolled, you'll receive a card in the mail.
You can request a new card by using your Medicare online account through MyGov or the Express Plus Medicare mobile app.
Yes, you can add a child under 15 to an existing Medicare card. When you enrol your baby, you'll receive a new card with their name added to it.









































