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If you need to contact the police in Australia, the emergency number is 000. This number should be used if there is an immediate threat to people or property, or if a serious crime is in progress. For non-urgent matters, you can contact your local police station or use the 24-hour Police Assistance Line. In Western Australia, the number for non-urgent police matters is 131 444, and in Victoria, you can contact the National Security Hotline on 1800 123 400. It's important to remember that providing accurate information, such as your location and the nature of the incident, will help the police respond quickly and effectively.
| Characteristics | Values |
|---|---|
| Number to call in an emergency | 000 |
| Number to call for non-urgent crime | 131 444 |
| Number to call for non-urgent crime in Western Australia | 131 444, press 2 |
| Number to call for police attendance | 131 444 |
| Number to call for police attendance in Western Australia | 131 444, press 1 |
| Number to call for the National Security Hotline | 1800 123 400 |
| Number to call for Crime Stoppers | 1800 333 000 |
| Number to call for the 24-hour Police Assistance Line | Not specified |
| Number to SMS for the Police Assistance Line | 0498 562 549 |
| Number to SMS for WA Police | 0403 277 478 |
| Number to call for recruitment queries | +61 2 5127 2555 |
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What You'll Learn
Emergency services number
In Australia, the emergency services number for the police, fire brigade, or ambulance is 000. This is also referred to as Triple Zero, and calls to this number are free. This number should be used in an emergency, including immediate threats to people or property, or if a serious crime is in progress.
If you need to report a crime that has already happened or request police attendance that is not urgent, you can contact your local police station or call 131 444. You can find the contact details for your local police station on their website.
In Western Australia, you can also send an SMS to 0403 277 478 if you are deaf, hard of hearing, or have a speech impairment. This service should be used for non-emergency situations only.
For non-urgent police assistance, you can contact the 24-hour Police Assistance Line. You can also report crimes in the Australian Capital Territory using ACT Policing's online services portal or by visiting their website.
In Victoria, for non-urgent contact, you can visit the Country Fire Authority website or the Fire Rescue Victoria website. For emergencies, Ambulance Victoria provides pre-hospital emergency care and ambulance services.
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$12.6
Non-urgent crime reporting
In Australia, there are different ways to report non-urgent crimes, depending on the state and the nature of the crime. Here are some options and guidelines to follow:
Australian Capital Territory (ACT)
For non-urgent crime reporting in the Australian Capital Territory (ACT), you can utilise the ACT Policing's Online services portal or visit their website for additional information. The website provides details on how to report crimes and access relevant services.
Victoria
In Victoria, you can contact your local police station to report non-urgent crimes. The Victoria Police website provides information on finding your local station and its contact details. While some police station reception counters may be closed, phone lines remain active and monitored during regular hours.
Western Australia
In Western Australia, you can report non-urgent crimes by calling 131 444. This number allows you to request police attendance for incidents that have already occurred or for general information. Additionally, you can visit your local police station in person to report non-urgent crimes.
National Security Hotline
If your non-urgent report pertains to national security concerns, you can contact the National Security Hotline 24 hours a day, 7 days a week. This hotline is intended for reporting concerns about possible signs of terrorism, threats, and suspicious behaviour.
Crime Stoppers
Crime Stoppers provides an anonymous reporting option for criminal activity or suspicious behaviour. You can use their online form or call 1800 333 000 without providing your name. This service is available in various states across Australia.
When reporting non-urgent crimes, it is important to provide as much information as possible, including the location of the incident, any relevant details, and your name if you are not registered with the police.
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Local police station contact
In Australia, the number 000 is designated as the national emergency number. This number can be used to contact the police, fire brigade, or ambulance service in the event of an emergency. It is important to only use this number for urgent matters that require immediate attention. For non-urgent issues or to report a crime that has occurred in the past, individuals should contact their local police station or use the 24-hour Police Assistance Line.
Each state and territory in Australia have their own police forces, and contact details may vary slightly between them. However, there are some common methods of contacting local police stations across the country. Many police stations provide contact information on their websites, including addresses, phone numbers, and email addresses. Some stations also offer online enquiry forms for specific types of enquiries, such as licensing and regulation enquiries.
In addition to online resources, individuals can typically contact their local police station by phone. The number for the local police station in Western Australia is 131 444. Callers to this number will be asked to specify whether they require immediate police attendance or are reporting an incident that has already occurred. This number can also be used to request non-urgent police attendance or to seek general information.
For individuals who are deaf, hard of hearing, or have a speech impairment, alternative methods of contact are available. One option is SMS Assist®, a text messaging service that allows individuals to request police assistance by sending a message to 0403 277 478. This service is designed exclusively for people with communication disabilities and should not be used for emergencies. It is recommended that users register their details before using SMS Assist® to facilitate a quicker response from the police.
It is important to note that while police stations may provide various contact methods, not all methods are actively monitored at all times. For example, social media channels for police stations are typically monitored only during business hours and should not be used to report crimes or suspicious activities. Always refer to the specific instructions provided by your local police station for the most accurate and up-to-date information on how to contact them.
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SMS services for the deaf/hard of hearing
If you are in Australia and need to contact the police in an emergency, call 000. This number is used for the police, fire brigade, or ambulance. If there is no immediate danger, or you want to report non-urgent crime, contact the 24-hour Police Assistance Line on 131 444.
The National Relay Service (NRS) is an Australia-wide phone service for people who are deaf, hard of hearing, or have a speech communication difficulty. It is also available to anyone who wants to call a person with a hearing or speech impairment. The NRS provides a range of different types of call services, depending on your needs and preferences. Relay Officers are specially trained staff who help with every call and will stay on the line throughout the call to provide assistance without getting in the way or changing what is said.
The NRS is available 24 hours a day, except for Video Relay calls, which are only available during business hours on weekdays and Saturday mornings. The service is free and confidential, and you can make calls to emergency services through the NRS.
To use the NRS, you need to register for standard calls, but you do not need to register to make emergency calls. When speaking to a Relay Officer, speak clearly and slowly, and always say 'go ahead' after you have finished your message.
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Online crime reporting
If you are in an emergency situation and require urgent police assistance in Australia, you should call 000. This is a free service and can also be used to reach the fire brigade and ambulance services.
For non-urgent matters, there are several online crime reporting options available in Australia. If you are reporting a crime in the Australian Capital Territory, you can use the ACT Policing Online Services Portal, or visit the ACT Policing website for more information.
The Australian Federal Police also provide a 24-hour Police Assistance Line, which can be reached by calling 131 444. This service allows you to report crimes over the phone, and the information you provide is immediately passed on to your local police.
If you wish to report a cybercrime, you can do so through the Australian Cyber Security Hotline, which is a national online system that allows the public to securely report instances of cybercrime. You can also report scams to the National Anti-Scam Centre - Scamwatch.
For suspicious activity relating to national security issues, you can contact the National Security Hotline. This service allows you to remain anonymous while providing information that will be passed on to Australia's police and security agencies for further investigation.
Additionally, Crime Stoppers Australia is a community-based initiative that encourages members of the public to provide information on criminal activities while remaining anonymous. This service can be used to share what you know about unsolved crimes and suspicious activity without having to reveal your identity.
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