Royal Brunei Airlines is the national carrier of the sovereign state of Brunei, located on the island of Borneo. The airline offers both business and economy class tickets, with no first-class option. In this review, we will be focusing on the former, exploring whether it is a good choice for those seeking a comfortable and luxurious flying experience.
What You'll Learn
- The business class seats are spacious and comfortable, with plenty of legroom and a full flat bed
- The in-flight entertainment system offers a wide range of movies, TV shows, music, and games on a large touchscreen monitor
- The food and dining experience in business class is excellent, with a choice of dishes served on china crockery and real cutlery
- Business class passengers receive personalised attention and service from the attentive and gracious crew
- The business class cabin on the B787 Dreamliner is quiet and modern, with ample storage space and comfortable seats
The business class seats are spacious and comfortable, with plenty of legroom and a full flat bed
The business class seats on Royal Brunei Airlines are designed with comfort and luxury in mind. The seats are spacious, with plenty of legroom, and they recline fully to provide a flat bed for sleeping. The cabin layout is generous, with only 18 seats, ensuring that passengers have ample personal space. The seats are arranged in a 2-2-2 configuration, with three rows of seats across the cabin, split into pairs by the window and in the middle. This arrangement provides a sense of privacy while still allowing for a social experience if desired.
The seats themselves are contoured for added comfort and feature a massage function, which can be activated with the press of a button. When it's time to sleep, the crew will make up your bed with a padded cover, a good-sized pillow, and a crisp, cosy duvet. The bedding is of high quality, ensuring a pleasant and restful sleep. The seats also have an 11% larger surface area compared to in-flight beds on most other aircraft, accommodating passengers of all heights comfortably.
In addition to the spacious and comfortable seats, Royal Brunei's business class offers a range of amenities to enhance your flight experience. Each seat is equipped with a 15.4-inch touchscreen LCD monitor, providing access to the Panasonic eX2 in-flight entertainment system. You'll find a wide selection of movies, TV shows, music, and games to keep you entertained throughout your journey. Noise-cancelling headphones are provided, allowing you to immerse yourself in the entertainment or simply enjoy a quiet environment to relax or work.
The business class cabin also prioritises your comfort and convenience with various storage options. There is ample overhead cabin space for your carry-on luggage, and at seat level, you'll find additional storage compartments for your personal items and essentials. The crew will gladly assist you with storing your belongings and will take care of your jacket by hanging it up for you.
The business class experience on Royal Brunei Airlines truly excels when it comes to personalised service. With a high crew-to-passenger ratio, you can expect attentive and dedicated service throughout your flight. From the moment you board, the crew will greet you with a warm welcome, offering to hang your jacket and providing you with a refreshing cold towel and a drink. You'll be presented with a menu, allowing you to choose from a variety of delicious meal options, served as individual courses with real cutlery and tableware.
The business class seats on Royal Brunei Airlines offer a truly exceptional flying experience. With spacious and comfortable seating, a fully flat bed, and a host of thoughtful amenities, you're sure to arrive at your destination feeling rested and refreshed. The attentive crew and personalised service further elevate the experience, ensuring that your time on board is both enjoyable and memorable.
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The in-flight entertainment system offers a wide range of movies, TV shows, music, and games on a large touchscreen monitor
Royal Brunei Airlines offers an extensive in-flight entertainment system, ensuring that passengers are spoilt for choice during their journey. The system features a large 15.4-inch touchscreen monitor, providing a range of entertainment options to suit varying preferences.
The selection includes a wide variety of movies, from the latest box-office hits to timeless classics and Hollywood favourites. Passengers can also enjoy a range of TV shows, with multiple series available for a more extended viewing experience. For music enthusiasts, there is a diverse collection of musical options to cater to different tastes. Additionally, for those who enjoy interactive engagement, the airline offers a selection of games that can be played on the touchscreen interface.
The in-flight entertainment system on Royal Brunei Airlines' business class is sure to keep passengers entertained and engaged throughout their journey. With its large screen and diverse content offerings, it adds a layer of enjoyment and comfort to the overall travel experience. Whether you're a movie buff, a TV show enthusiast, a music lover, or a gamer, the in-flight entertainment system has something for everyone.
The touchscreen monitor not only enhances the visual experience but also provides a convenient and intuitive interface for navigating the various entertainment options. Passengers can easily browse through the extensive collection, select their preferred choices, and personalise their entertainment experience.
The in-flight entertainment system complements the other amenities offered in Royal Brunei Airlines' business class, such as comfortable seating, delicious cuisine, and exceptional service. Together, these features contribute to a memorable and enjoyable flying experience for passengers.
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The food and dining experience in business class is excellent, with a choice of dishes served on china crockery and real cutlery
Royal Brunei Airlines offers an excellent dining experience in business class. The food is delicious, with a choice of dishes that you would expect to be served in a restaurant. The meal is served on china crockery with real cutlery, cute little salt and pepper shakers, and glassware. Each course is served separately and not all together on one tray.
For example, on the London to Brunei route, the starter was smoked salmon rillettes with apple dressing. The main course was braised kalio beef with turmeric-infused vegetables and mustard seeds with basmati rice. Cheese and biscuits were offered to finish, along with sticky toffee pudding for dessert. Breakfast included a fresh fruit appetiser, a selection of rolls and pastries with condiments, and nice coffee.
On the Melbourne to Bangkok route, the food was also described as "great". On the Brunei to London route, soup and a full hot breakfast were served.
The dining experience is further enhanced by the excellent service provided by the cabin crew. They are friendly, attentive, and always ready to get you a snack or a drink. The personal attention paid to business-class passengers is enhanced by the high ratio of staff to passengers.
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Business class passengers receive personalised attention and service from the attentive and gracious crew
Royal Brunei Airlines offers a highly personalised service to its business class passengers. The crew are attentive and gracious, providing a level of service that makes customers feel like VIPs. From the moment they check in, business class passengers are given priority, with a separate open check-in lounge offering comfortable seating and magazines. This priority continues with fast-track security and passport control clearance.
Once onboard, the business class cabin's spacious layout ensures that passengers can relax and stretch out. Each seat has ample legroom, with wide aisles and plenty of space to move around without disturbing other passengers. The seats are designed with comfort in mind, featuring a full recline option and a massage function. When it's time to sleep, the crew will make up your bed with a padded cover, a crisp duvet, and a good-sized pillow, ensuring you arrive at your destination well-rested.
The crew's attention to detail is exceptional, addressing business class passengers by name and providing personalised touches throughout the flight. They are always on hand to assist, offering a menu and taking meal orders, as well as providing refreshments and snacks throughout the journey. The food is of excellent quality, with a choice of dishes that rival those found in restaurants. Meals are served on china crockery with proper cutlery, cute little salt and pepper pots, and glassware.
Business class passengers also have access to noise-cancelling headphones, enhancing their in-flight entertainment experience. The Panasonic eX2 in-flight entertainment system offers a wide range of movies, TV shows, music, and games on a 15.4-inch touchscreen monitor. Additionally, business class passengers can take advantage of the business lounge at various airports, adding another layer of comfort and luxury to their journey.
Overall, the gracious and attentive crew of Royal Brunei Airlines ensures that business class passengers receive personalised attention and exceptional service throughout their journey.
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The business class cabin on the B787 Dreamliner is quiet and modern, with ample storage space and comfortable seats
The B787 Dreamliner's business class cabin is a quiet and modern space, with ample storage and comfortable seats. The cabin is generously spacious, with only 18 seats, wide aisles, and ample legroom. Each seat has a 15.4-inch touchscreen LCD monitor, an in-seat power connector, and noise-cancelling headphones. The seats are contoured for comfort and can be fully reclined to a flat bed, with an 11% larger surface area than most aircraft. The cabin crew are attentive and gracious, providing excellent service.
The business class cabin's layout is a 2-2-2 configuration, with three rows of seats across the cabin, split into pairs by the window and in the middle. The colour scheme is neutral, with dark seats and flooring. There is ample storage space, with plenty of nooks and cubbyholes for personal items, and ample overhead cabin space. The crew will even hang up your jacket for you.
The business class seats are incredibly comfortable, with an 11% larger surface area than most in-flight beds. The seats can be fully reclined to a flat bed, and each seat has a plush duvet, a pillow, and a mattress topper for added comfort. The seats even have a built-in massage feature, which can be activated with the press of a button.
The in-flight entertainment system is top-notch, with a wide selection of movies, TV shows, music, and games. The 15.4-inch touchscreen monitor is easy to use, and noise-cancelling headphones are provided to enhance your viewing experience. There is also a USB charging port at each seat, so you can keep your devices charged during the flight.
The business class cabin on the B787 Dreamliner truly offers a quiet and modern space, with ample storage and comfortable seats. The spacious layout, attentive crew, and excellent amenities make for a relaxing and enjoyable flight experience.
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Frequently asked questions
The business class cabin features contour seats that fully recline to a flat bed with 11% larger surface than the in-flight beds of most aircraft. The seats are spacious and comfortable, with a 79-inch seat pitch, and passengers are provided with a plush duvet, a pillow, and a mattress topper.
Each seat is equipped with a 15.4-inch touchscreen LCD monitor with the Panasonic eX2 in-flight entertainment system, as well as an in-seat power connector. Noise-cancelling headphones are provided, and the business class cabin lavatories are equipped with bidets. An amenity kit is provided, containing an eye mask, socks, a toothbrush, toothpaste, and luxury toiletry minis.
The food in business class is excellent, with a choice of dishes that reviewers say they wouldn't be disappointed to be served in a restaurant. Meals are served as individual courses, with china crockery, proper cutlery, salt and pepper pots, and glassware.