Upgrading Austrian Airlines Tickets: A Simple Guide To Comfort

Austrian Airlines offers a variety of ways to upgrade your seat reservation, including using miles, bidding options, online check-in, and fixed-price upgrades. The process for upgrading your ticket can be done through the Austrian Airlines website, by contacting their customer service, or even at the airport or onboard. Upgrades are available from Economy Class to Premium Economy or Business Class, and from Premium Economy to Business Class.

Fixed-price upgrades

Upgrading your ticket to a higher travel class at a fixed price on Austrian Airlines is possible under the following conditions:

• Availability in the next applicable upgrade booking class
• Confirmed reservations (not waiting list bookings)
• Tickets which have already been issued
• Flights operated by Austrian Airlines. A flight is operated by Austrian Airlines when the flight is indicated in the booking system as being "operated by Austrian Airlines"

Upgrades made via the Austrian Airlines website can only be carried out for all passengers travelling in the booking. If you would like to carry out upgrades for selected passengers in the booking, you will need to contact the Austrian Airlines Service Centre.

It is not possible to upgrade under the following circumstances:

• For flights which have already been checked in
• For train and bus connections
• For flights where extra services have already been booked but no payment has been made, and the relevant documents for the service have not been issued
• For flights where additional services have already been booked which would prevent an upgrade being made (e.g. taking a pet on board)

If you have already booked a ticket for Economy or Premium Economy Class but now wish to switch to a higher travel class, you can submit a bid. With a bid upgrade, you determine the price yourself.

• Access your flight under "My Bookings" and click on "Upgrade flights". All flights on your travel route that can be upgraded will be displayed automatically.
• You have the option of upgrading just one of your flights or both your outbound and return flights at the same time. You can get an upgrade at a fixed price up to 48 hours before departure.
• First select all the flights you want an upgrade for and then the desired option for each flight.
• For an upgrade at a fixed price, click directly on "Continue".
• Enter your payment information and confirm the purchase. Your credit card will not be charged until your upgrade is confirmed.
• You will receive confirmation by email.

Bid upgrades

If you have already booked an Economy or Premium Economy Class ticket with Austrian Airlines but would like to upgrade to a higher travel class, you can submit a bid for a bid upgrade. With a bid upgrade, you can decide how much you want to pay for your upgrade.

To submit a bid upgrade, first access your flight under "My Bookings" and click on "Upgrade flights". Then, select all the flights you want to upgrade and the desired option for each flight. For a bid upgrade, use the slider to enter the amount you want to pay, then click "Continue". Next, enter your payment information and confirm your bid. Your credit card will not be charged until your upgrade is confirmed. You will receive confirmation by email.

You can submit a bid upgrade up to 60 hours before departure. You will be informed 60 to 48 hours before departure if your bid has been accepted. Up until this point, you can change or cancel your bid as many times as you like, free of charge. After this time, your bid is binding. If your bid is not confirmed, you will keep your original seat.

Please note that there are some instances where an upgrade is not possible. These include when you have already checked in for your flight, when extra services have been booked but not paid for, and when you are travelling with small children up to the age of two.

Last-minute upgrades

If you're looking to upgrade your Austrian Airlines flight ticket at the last minute, there are several options available to you. Here's a step-by-step guide to help you with the process:

• Online Check-in Upgrade: You can purchase an upgrade during the online check-in process, which opens 47 hours before departure. Simply log in to your booking on the Austrian Airlines website and follow the prompts to select your desired upgrade options.
• Airport Upgrade: If you prefer to upgrade in person, you can speak to the ground crew at the airport check-in desk or gate. They will be able to assist you with checking seat availability in Premium Economy or Business Class and processing your upgrade request.
• Onboard Upgrade: If you're already at the airport and have passed the check-in and gate processes, you can still upgrade your ticket onboard the aircraft. Simply approach a flight attendant and inquire about any available seats in Premium Economy or Business Class. You can then purchase your upgrade directly onboard using your credit card.

It's important to note that the availability of last-minute upgrades may vary depending on factors such as seat availability and the specific terms and conditions of your original booking. Additionally, keep in mind that upgrading your ticket may not change the fare terms and conditions, such as rebooking, refunds, and baggage allowances, associated with your original booking.

For more detailed information, be sure to review the upgrade options and processes outlined on the Austrian Airlines website.

Upgrading with miles

Before Your Flight:

• Log in to Your Account: Visit the Austrian Airlines website and log in to your account.
• Access Your Booking: Go to "My Bookings" and select the flight you wish to upgrade.
• Choose the Upgrade Option: Click on "Upgrade flights" and select the desired upgrade option, such as Premium Economy or Business Class.
• Select Miles as Your Payment Method: Choose to redeem your miles for the upgrade instead of paying the fixed price. You can upgrade from Economy Class to a higher booking class starting at 10,000 miles.
• Confirm Your Upgrade: Review your upgrade details and complete the booking process. You will receive a confirmation email once your upgrade is confirmed.

At the Airport or Onboard:

If you prefer a more spontaneous upgrade, you can also use your miles for a last-minute upgrade at the airport or even onboard your flight:

• Approach the Ground Crew: Simply ask the ground crew or staff at the check-in desk about seat availability in Premium Economy or Business Class.
• Inquire with the Flight Attendant: If you are already onboard, you can ask the flight attendant about any available seats in the higher booking classes and purchase your upgrade directly with your miles.

Please note that upgrading with miles may be subject to availability, and the specific mileage requirements may vary depending on your original booking class and destination. Additionally, keep in mind that online upgrades using miles may only be available up to a certain time before departure. For more specific information, refer to the Austrian Airlines website or contact their customer service team.

Online check-in upgrades

Upgrading your ticket with Austrian Airlines can be done in a few simple steps. Firstly, go to the Austrian Airlines website and find the "My Bookings" section. From there, you can select the flight you wish to upgrade and choose the desired travel class. You can upgrade your ticket up to 48 hours before departure.

To upgrade your ticket, you will need to enter your payment details and confirm the purchase. Your credit card will not be charged until your upgrade is confirmed. You will then receive an email confirmation.

If you are an Austrian Airlines Miles & More member, you can use your miles to upgrade your ticket. This can be done online, at the check-in desk, or through your local Miles & More team. Upgrades start at 10,000 miles for an Economy Class ticket.

Another option is to bid for an upgrade. You can submit your bid online and state how much you are willing to pay for the upgrade. Bids can be submitted up to 60 hours before departure and are subject to availability. If your bid is accepted, you will be notified, and your credit card will be charged.

Last-minute upgrades are also available during the online check-in process, which opens 47 hours before departure. You can also request an upgrade from the staff at the check-in desk, gate, or from the crew onboard.

Frequently asked questions