Upgrading To Premium Economy: Austrian Airlines Guide

Austrian Airlines offers a premium economy upgrade for travellers seeking extra comfort on long-haul flights. The upgrade includes benefits such as wider seats, increased legroom, adjustable headrests and footrests, priority baggage service, and enhanced dining and entertainment options. Travellers can book an upgrade at a fixed price or through a bidding process, with the option to use miles for payment. The availability of upgrades depends on factors such as flight availability, booking status, and the type of original ticket purchased.

Fixed-price upgrades

Upgrading to Premium Economy on Austrian Airlines can be done at a fixed price. If you have already booked a ticket for Economy but wish to switch to a higher travel class, you can do so by submitting a bid or upgrading at a fixed price.

To upgrade at a fixed price, access your flight under "My Bookings" and click on "Upgrade flights". Select all the flights you want to upgrade and the desired option for each flight. For a fixed-price upgrade, click directly on "Continue". Enter your payment information and confirm the purchase. You will receive confirmation by email. You can get an upgrade at a fixed price up to 48 hours before departure.

Upgrading to Premium Economy on Austrian Airlines comes with numerous advantages. You can enjoy an extra-wide seat with an increased tilt angle of 40 degrees, allowing you to adjust your seat into a comfortable sleeping position. The seat offers enough room to work or relax, with wider armrests, foldable tables, and additional storage space. You will also receive a welcome drink and a three- to four-course meal. The wide range of drinks includes Austrian wines, beer, coffee, tea, and spirits, and each passenger receives a bottle of water.

The entertainment program on board consists of 350 hours of video and audio programming on a 12-inch touchscreen, which you can enjoy with noise-canceling headphones. You will also have access to a USB port and a 3.5mm audio jack, allowing you to use your own headphones if preferred.

Additionally, Premium Economy offers enhanced baggage allowances, and you will receive a Premium Economy Class Amenity Kit designed with sustainability and comfort in mind. The kit includes a sleep mask, bamboo toothbrush with toothpaste tablets, eco-friendly socks, and earplugs.

Bid upgrades

If you have already booked an Economy or Premium Economy ticket with Austrian Airlines but would like to upgrade to a higher travel class, you can submit a bid for a higher price that you set yourself. You can submit a bid for a higher travel class up to 60 hours before departure.

To submit a bid, access your flight under "My Bookings" and click on "Upgrade flights". All flights on your travel route that can be upgraded will be displayed automatically. You can upgrade just one of your flights or both your outbound and return flights at the same time.

After selecting all the flights you want to upgrade, use the slider to enter the amount you want to pay, then click "Continue". Enter your payment information and confirm your bid. Your credit card will not be charged until your upgrade is confirmed. You will receive a confirmation by email.

You can change or cancel your bid at any time without charge up to 48-60 hours before departure. After that time, your bid is binding. If your bid is not confirmed, you will keep your original seat.

Seat comfort

Austrian Airlines' Premium Economy Class offers a high level of comfort with its extra-wide seats, footrests, and adjustable headrests. The seats can be adjusted to your individual needs, with a tilt angle of 40 degrees, allowing you to relax or work comfortably. The seats also have wider armrests with foldable tables that can be converted into a mobile workspace, thanks to the socket and USB connection.

The cabin feels more spacious as Austrian Airlines skips seat shells, giving you more legroom and a less cramped aisle. The 2-4-2 seating configuration provides a more intimate setting for couples and families, and you won't feel crammed in between strangers.

The seats also have ample storage space in front of you, so you can keep your personal items close at hand. Additionally, the armrests are roomier, providing extra elbow room and a convenient place for your drinks.

The adjustable seats, combined with the footrests, make long journeys much more pleasant and comfortable. You can stretch your legs and give them a workout during the flight.

Food and drink

Austrian Airlines' Premium Economy Class offers a delightful culinary experience. The food and drinks are catered by DO & CO, a catering company that provides culinary delights for top-tier airlines, first-class airport lounges, international sporting events, and more.

Upon boarding, you will receive a refreshing welcome drink. Once the plane reaches cruising altitude, the staff will serve you a three- or four-course meal with a choice of two main courses. The dining experience is elevated, with food served on porcelain plates. You can expect a delicious menu featuring iconic dishes such as Wiener Schnitzel.

Throughout the flight, you will have access to a wide range of drinks, including Austrian wines, beer, coffee, tea, and spirits. Each passenger also receives a bottle of water. Depending on the time of your arrival, you will be served breakfast or a snack before landing.

If you're flying on a short-haul flight, you can expect the same excellent standard of food and drinks. You will receive a three- or four-course meal, and your adjacent seat will remain free.

For long-haul flights, your seat can be converted into a horizontal full-flat bed, ensuring a comfortable journey. You can also take advantage of the enhanced baggage allowances in Premium Economy Class.

To make your journey even more exciting, Austrian Airlines offers an extensive entertainment programme with 350 hours of video and audio programming on a twelve-inch touchscreen. Noise-cancelling headphones and a remote control are provided for your convenience.

In-flight entertainment

Austrian Airlines' Premium Economy Class offers 350 hours of video and audio programming on a 12-inch touchscreen monitor. You can control the entertainment system with a remote or via the touchscreen itself. The system is highly responsive, and you won't experience any delays while navigating its functions.

Noise-cancelling headphones are provided to enhance your viewing or listening experience.

If you prefer to entertain yourself with your own devices, you can charge them at your seat, as each seat is equipped with a USB port and a socket.

Additionally, Austrian Airlines offers in-flight Wi-Fi for purchase.

Frequently asked questions