Lyla Lindsey
Newegg is an online retailer of computer hardware and software, offering free shipping within Australia. Newegg does not ship directly to all countries, but there are ways to get Newegg products delivered to your country. For instance, MyUS provides its members with a US sales tax-free US shipping address, allowing you to ship your Newegg purchases to a US address and then forward them to your location in Australia. Newegg Australia has been reviewed by customers as having great prices and fast shipping, although some have noted that the prices are comparable to other websites when GST is taken into account.
| Characteristics | Values |
|---|---|
| Shipping cost | Free shipping in Australia |
| Shipping time | 2-3 weeks |
| Tracking | Local tracking number provided |
| Duties and taxes | 10% GST added at checkout |
| Alternative shipping methods | MyUS provides international shipping from Newegg US to Australia, with potential cost savings |
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$47.53 $59.99
Shipping times
Newegg does not ship directly to all countries. However, MyUS members can ship Newegg products to over 220 countries and territories. MyUS provides its members with a US sales tax-free US shipping address, and a UK address. Members can then shop from Newegg and ship their purchases to their MyUS address. MyUS will then forward the package to the member's home address.
MyUS offers a free Single Package membership, which provides a US and UK shipping address, and a Premium membership for those who ship more frequently. MyUS also offers package consolidation, allowing members to combine items from multiple stores into one package at no additional cost. This can result in significant savings of up to 80% off standard international shipping rates.
Shipping costs and delivery times will vary depending on the country, carrier, and shipping option chosen. Orders take 1-2 business days to process before shipment. Once a package has been shipped, MyUS provides door-to-door tracking.
One customer reported that their Newegg order took 23 days to be delivered to a regional NSW address in Australia in 2018. The customer noted that the local tracking number for their item was not for Australia Post, but for Australasian Mail Services (AMS).
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Tracking your order
Newegg provides a few different ways to track your order. Firstly, once the warehouse has prepared your order, you will receive an email with a tracking number and package content. You can then use this tracking number to track your package by clicking on the number or copying and pasting it onto the shipping carrier's website. You can also log into your account and click on "My Newegg" to view your purchased items. From there, you can select "Overseas Logistics Order" and enter the waybill number to view the status and location of your order.
If you are using the Newegg Global app, you can check the status of your order by looking at the Prepared, Shipped, and Returns icons, which will show a number indicating how many orders fall under each category. You can then click on your order to view further details, including the tracking status, tracking number, billing and shipping address, items under the order, price, discounts, and seller name.
Additionally, you can use third-party tools such as TrackingMore or Ship24 to track your order. These platforms provide real-time order tracking and can be used without logging into any accounts. Simply enter your tracking number on the order tracking page to view your order's status.
It's important to note that the time taken for your order to reach you depends on your location. Orders shipped within China are processed within a day, while orders sent overseas can take anywhere from 7 to 40 days, depending on the delivery option chosen and the weight of the package. Newegg uses either Australia eParcel or Star Track Express for deliveries to Australia, with packages under 20kg being delivered by Australia Post eParcel and those between 20kg and 40kg by Star Track Express.
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Using MyUS
MyUS is a freight forwarding service that allows you to ship items from Newegg US to Australia. MyUS provides you with a US sales tax-free shipping address, which you can use as the "ship to" address when checking out from Newegg. This address can also be used to shop from other US stores, and MyUS will forward your purchases to you in Australia.
MyUS simplifies shipping costs by charging by package weight only. This is in contrast to other companies, which use a complicated calculation based on dimensional (or volumetric) weight. With MyUS TruePrice™ guaranteed pricing, you get clear, upfront pricing every time, with no surprises or hidden costs. You can estimate your shipping costs using their international shipping calculator.
MyUS also offers package consolidation, which allows you to combine items from multiple stores into one package at no additional cost, saving you up to 80% off standard international shipping rates. This is especially useful if you need to ship multiple items from Newegg or other stores. With a Premium membership, you can forward your packages to your home address immediately or wait for additional packages to arrive and combine them into one package.
MyUS is a great option for when Newegg doesn't ship an item to your country or when Newegg's international shipping rates are prohibitively high. MyUS can provide you with access to shopping Newegg internationally while saving money. MyUS members can also take advantage of sales and products offered on the store's US site, which may be unavailable on the website set up for your home country.
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Cost-saving options
Newegg offers free shipping on select items in Australia, with promotions and sales being updated daily. These deals are often limited-time offers, so it is best to check their website regularly.
If you are shipping multiple items from Newegg, or even orders from other stores, you can save money by signing up for a paid Premium MyUS membership. This allows you to combine items from multiple stores into one package at no additional cost, reducing shipping costs. MyUS also provides a US sales tax-free shipping address, helping you save 7% every time you shop. Premium members can also choose to store their items and wait for more packages to arrive before combining them into one shipment, allowing for maximum consolidation savings.
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Warranties
Newegg's products are generally covered by both Newegg's return policy and the product manufacturer's warranty. The Newegg return policy is valid for 15 days, after which you will have to go through the manufacturer for warranty claims.
Newegg's terms and conditions for Australia state that products come with guarantees under the Australian Consumer Law that cannot be excluded. If the Australian Consumer Law applies, you are entitled to a replacement or refund for a major failure of the products and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired, replaced, or refunded if the products fail to be of acceptable quality and the failure does not amount to a major failure. In the event of a minor failure, Newegg reserves the right to choose to repair, replace, or refund the product.
However, some users have reported issues with Newegg honouring their warranties in Australia. One user reported that Newegg initially refused to provide warranty support and was difficult and slow to work with. Another user reported that Newegg declined to help with a claim as it had passed their 15-day return policy, despite the product having a 3-year global warranty.
It is important to note that if Newegg is operating in Australia, they are required to follow local laws, including Australian Consumer Law, which states that the retailer is responsible for the warranty, which should be at least two years. Therefore, if you are experiencing issues with a warranty claim, you can remind Newegg of their legal obligations under Australian Consumer Law.
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Frequently asked questions
Newegg offers free shipping in Australia. However, Newegg US shipping to Australia may be costly and can take up to three weeks.
MyUS is a cost-saving option for ordering an item from Newegg and then reshipping to Australia. You can save up to 80% off shipping with a free 30-day trial Premium membership.
Shipping from Newegg to Australia can take up to three weeks.
