Damon Mcknight
Australia Post offers a variety of shipping options for sending parcels and letters within Australia and to over 220 overseas destinations. When sending a parcel within Australia, you can choose the delivery speed, with the postage calculated based on weight or size, packaging, and destination. Australia Post also provides flat-rate postage based on size rather than weight. For international shipping, Australia Post offers Courier, Express, Standard, and Economy services to countries like the USA, UK, Canada, New Zealand, and China. Additional services include Extra Cover, Signature on Delivery, and online tools for creating branded packaging or finding the right packaging for your items.
| Characteristics | Values |
|---|---|
| Sending options | Express Post, Courier, Standard, Economy, Parcel Post |
| Sending locations | Within Australia, 220+ overseas destinations |
| Parcel weight | Postage is calculated based on weight or cubic weight (whichever is greater) and destination |
| Delivery speed | 1-6 business days within Australia |
| Packaging options | Flat rate packaging, branded packaging, plain custom-sized boxes |
| Extra features | Extra Cover, Signature on Delivery, 24/7 Parcel Locker |
| Online tools | Online calculator for postage price and delivery time estimates, online tool for finding the right packaging |
| Additional information | Print and pay for labels at home with a MyPost account, compensation and refund policies, high volume discounts for frequent senders |
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What You'll Learn
Sending parcels within Australia
When sending a parcel within Australia, you can choose from a range of sending options, including Parcel Post and Express Post. You can also choose from a variety of packaging options, including flat-rate packaging. Postage is calculated based on the weight or size of your parcel, the packaging used, and the destination. You can estimate your postage costs and delivery times using the online calculator.
If you need your parcel delivered quickly, Express Post offers next-business-day delivery between capital cities (excluding Darwin; and for Perth, delivery is only to the CBD) and some major centres. However, this service is not available for Express eParcel. Alternatively, the regular parcel service delivers in an estimated 2-6 business days, depending on the lodgement and destination points.
You can also choose extra features to manage your delivery, such as Extra Cover and Signature on Delivery. With a MyPost account, you can access additional benefits, such as printing and paying for postage labels at home and sending eligible prepaid parcels using a free 24/7 Parcel Locker.
For business shipping, you can create your own branded packaging or order plain boxes in custom sizes. You can also read about specialised delivery services for wine, medical supplies, and educational materials.
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Sending parcels overseas
Australia Post offers international shipping to over 220 destinations, including the USA, UK, Canada, New Zealand, and China. There are several services available for sending parcels overseas: Courier, Express, Standard, and Economy. The speed of delivery and cost will depend on which service you choose.
You can send your item in an international prepaid satchel (Courier, Express, and Standard only), or use your own packaging. You must include a CN23 customs form when sending a parcel overseas. For International Express and International Standard, you can print a label online with a free MyPost account and post your item in a street posting box or at any Post Office counter. International Courier can only be posted from select Post Offices, and International Economy must be posted at a Post Office counter.
You can use the Australia Post online calculator to estimate the postage price and delivery time. Choose 'Overseas', enter the 'from and to' postcode or country, and select 'Parcels'. You can also find information on sending restrictions and prohibited items in the International Post Guide.
It's important to note that some countries do not offer tracking, and additional charges may apply for certain services. Signature on Delivery is also not available in all countries. Australia Post's services typically include up to $100 in compensation for lost or damaged items, but you can purchase Extra Cover for additional protection up to $5,000.
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Choosing the right packaging
When sending a parcel with Australia Post, choosing the right packaging is essential to ensure your item reaches its destination safely. Here are some tips to help you choose the most suitable packaging option:
Choose the Right Box Size
Select a box that is slightly larger than the item you are sending. This will provide enough space for cushioning and protection. Avoid using excessively large boxes, as they may increase the weight and shipping cost.
Consider the Weight of the Item
Australia Post calculates postage based on the weight or cubic weight of the parcel, whichever is greater. Keep in mind that heavier items may require stronger packaging to withstand the weight.
Use Appropriate Packaging Material
Select a sturdy and durable box made from materials such as corrugated cardboard. Ensure the box is in good condition, with no tears or damage that could compromise its integrity. If your item is fragile, use appropriate inner packaging materials such as bubble wrap, foam, or packing peanuts to provide cushioning and protect your item during transit.
Understand Flat Rate Packaging
Australia Post offers flat-rate packaging options, where postage is based on size rather than weight. This can be beneficial if you are sending relatively heavy items in small packages. Their flat-rate boxes come in various sizes, and you can choose the one that best fits your item.
Customise Your Packaging
If you are a business, Australia Post offers the option to create your own branded packaging with their online tool. You can also order plain boxes in custom sizes to fit your specific needs.
Review Australia Post's Packaging Tips
Australia Post provides packaging tips on their website to help you choose the right packaging and prepare your parcel for shipping. These tips cover various scenarios and items, ensuring your parcel is securely packaged and ready for safe delivery.
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Estimating postage costs
When estimating postage costs with Australia Post, there are a few factors to consider. Firstly, the weight and dimensions of the parcel play a crucial role in determining the postage cost. If you're using Australia Post's flat-rate packaging, which includes four size options (small, medium, large, and extra-large), the postage is calculated based on the size of your package for parcels weighing 5kg or less within Australia. On the other hand, if you're using your own packaging, the postage is based on either the physical or cubic weight, whichever is greater. The cubic weight is calculated by multiplying the volume of the parcel in cubic meters by 250. Therefore, it's important to measure each dimension carefully, including any bulky or protruding parts, to ensure accuracy.
Additionally, the destination of the parcel also impacts the postage cost. You can use the Australia Post website or a third-party postage calculator to estimate costs by entering the pickup suburb or postcode and the delivery suburb or postcode. This will provide you with an estimated cost based on the size and weight of your parcel, as well as the chosen delivery method. Speaking of which, the delivery method can also affect the overall postage cost. Australia Post offers different sending options, such as Parcel Post and Express Post, with Express Post providing faster delivery within the next business day to major centres and capital cities (excluding Darwin and limited access in Perth).
It's worth noting that optional extras, such as cover for loss or damage, speedy delivery, and signature on delivery, will also adjust the final postage cost. These extras can be added during the payment stage, and their inclusion will be reflected in the total postage price. Additionally, postal insurance is another factor to consider when estimating postage costs. Australia Post offers postal insurance at a rate of $2 per $100 of coverage, so you may want to include this in your calculations to ensure adequate protection for your parcel.
To make calculations easier, Australia Post provides an online postage calculator on their website. This calculator takes into account various factors, such as the parcel's weight, dimensions, and destination, to provide you with an accurate estimate of the postage cost. By using this calculator, you can get a precise idea of the cost before finalising your shipment. Additionally, if you have a MyPost Business account, you can enter the physical weight and dimensions of your parcel, and the platform will calculate the chargeable weight and parcel cost for you. This can help ensure that you're paying the correct postage amount based on the weight and dimensions of your parcel.
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Business solutions
Australia Post offers a range of business solutions for shipping within Australia and internationally.
MyPost Business
MyPost Business is a service that provides businesses with flexible features, local support, and a great customer delivery experience. It offers savings on postage costs, with five savings bands based on spending over specific periods. For example, after spending $50 on parcel sending in her first four weeks, a customer saved 10% on sending parcels in her city and 5% on parcels going to her US customers. As she spends more on parcel sending and moves up the bands, her savings will increase.
International Business Parcels
Australia Post delivers to over 220 international destinations, including the UK, China, USA, Canada, and New Zealand, with a choice of delivery speeds and shipping solutions. An International Contract can reduce sending costs and make sending easier if a business sends more than 10 international parcels per week.
Business Packaging
Australia Post offers a range of business packaging options, including MyPost Business flat-rate satchels, tough bags, and more.
Pickup Service
The pickup service collects parcels from senders for lodgement into the Australia Post network. Additional charges apply, and the service is only available in major metropolitan areas.
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