
Shipping from Australia to New Zealand can be a straightforward process due to the close relationship between the two countries. However, it is important to be aware of the specific customs regulations and documentation requirements to ensure a smooth process. This includes understanding prohibited and restricted items, completing the necessary customs forms, and being mindful of duties and taxes. Engaging a reliable logistics provider can help navigate the complexities of import-export, while online tools and calculators can provide estimates for postage pricing and delivery times.
| Characteristics | Values |
|---|---|
| Shipping companies | Ausff, DHL Express, PACK & SEND, Australia Post |
| Shipping methods | Air freight, ocean freight |
| Shipping time | 2 days |
| Prohibited items | Varies, check with the shipping company |
| Duties and taxes | Yes, duties and taxes are applicable and are the responsibility of the receiver |
| Customs forms | CN23, B650, B374, Self-Assessed Clearance (SAC) |
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What You'll Learn

Shipping prohibited goods
When shipping from Australia to New Zealand, it is important to be aware of the prohibited and restricted goods that cannot be brought into the country. The New Zealand government maintains a list of items that are prohibited or restricted from being exported or imported. Here are some key points regarding shipping prohibited goods:
Prohibited Items:
- Explosives, gases, flammable liquids and solids, oxidising substances, toxic and infectious substances, corrosives, and radioactive materials are prohibited and classified as dangerous goods by the International Air Transport Association (IATA).
- Anything illegal or prohibited by law in New Zealand or the destination country, including items prohibited by United Nations sanctions.
- Blasting caps, fire and flint lighters, flares, igniters, matches, and cigarette lighters.
- Objectionable material, such as publications that deal with sex, horror, crime, cruelty, or violence in a manner considered injurious to the public good.
- Items to be used in crimes involving dishonesty.
- Certain medicines, controlled drugs, and substances that may introduce pests or diseases harmful to New Zealand's environment and economy.
- Firearms, including airguns, which require a New Zealand Police permit to import.
- Paints, finger paints, and crayons containing toxic elements such as lead, mercury, or chromium intended for children.
Restricted Items:
- Prescription medication and antiquities may be restricted or prohibited from export from New Zealand and may require additional documentation or permits.
- Lithium-ion batteries must be contained within equipment and accompanied by the Lithium-ion Battery Document when shipped via International Express Courier.
- Magnets are permitted only when using the Bulk Mail product, Go Flexible, and are prohibited under other Bulk Mail products or Standard Post.
It is important to note that attempting to ship prohibited items may result in non-delivery, forfeiture of the item, and loss of postage costs. It is the sender's responsibility to ensure compliance with all applicable regulations. If you are unsure about the permissibility of an item, it is recommended to contact the New Zealand Customs Service or relevant authorities for clarification.
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Customs declarations
- Customs declarations provide details about the shipment to the Australian Border Force (ABF). It is your responsibility to ensure the information on the customs declaration is correct.
- If you are sending goods valued at NZ$1000 or less, you are generally exempt from paying Customs duties and GST, except for alcohol and tobacco products. For these items, duty and GST are charged regardless of value.
- For goods valued at over NZ$1000, you will need to pay Customs duty and GST. Additionally, you must apply for a Customs Number.
- When shipping from New Zealand to Australia, you may need to lodge a Self-Assessed Clearance (SAC) declaration. There are three types: a cargo report SAC form, a short-format SAC for goods valued under AU$1000, and a long-format SAC similar to an Import Declaration form.
- Accurate Harmonized System (HS) codes are vital for accurate classification and duty calculation.
- Biosecurity requirements must be met, as Australia has strict measures to protect its environment. Restrictions apply to items like plants, animals, and food products.
- Certain products may need to meet specific Australian safety and quality standards.
- If your shipment is valued at over AU$1000, you must complete an import declaration form, providing details about your business and the goods.
- Proper packaging and clear labelling are essential for ensuring your shipment arrives safely and efficiently.
- It is your responsibility to ensure your shipment does not contain prohibited or restricted items. Check with the Customs authority of the destination country to confirm any restrictions.
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Product standards
When shipping from Australia to New Zealand, it is important to be aware of the product standards and regulations in both countries. Non-compliance with product safety standards can result in heavy fines or even criminal charges.
The Australian and New Zealand governments have established mandatory safety standards for a range of products, including bicycle helmets, sunglasses, and children's toys. These standards are known as AS/NZS, which stands for Australian/New Zealand Standard. AS/NZS standards are generally similar to those in the European Union and the US. However, it is important to refer to the specific standards and regulations for each country when importing or exporting products.
In Australia, the Product Safety Australia portal provides a comprehensive list of all the product categories that are regulated by mandatory safety standards. This portal also outlines the applicable AS/NZS standards for each category. It is the responsibility of the importer to ensure compliance with these standards, not the manufacturer or factory.
New Zealand also has specific regulations for certain products. For example, only registered exporters can export dairy products, including milk powder and infant formula, under the Animal Products Act 1999. Similarly, honey or bee products can only be exported by registered exporters, and they must be labelled with the exporter's ID and address.
In addition to product safety standards, there may be restrictions or prohibitions on certain goods when shipping from Australia to New Zealand. These restrictions are outlined by the respective governments and should be carefully reviewed before initiating the shipping process.
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Online vs in-store postage
When shipping from Australia to New Zealand, you have the option of choosing between online and in-store postage services. Both options have their own unique advantages and features, which can cater to different needs and preferences. Here is a detailed comparison between the two:
Online Postage
Online postage services offer a convenient and efficient way to manage your shipping needs from the comfort of your home or office. Reputable companies like DHL Express and Ausff provide online platforms that allow you to estimate postage prices, delivery times, and track your shipments in real time. This can be particularly useful for businesses that require regular updates on the status of their shipments. Online services also enable you to coordinate large-scale projects and airlifts at a moment's notice. Additionally, online postage often provides access to a wide range of shipping options, including international air freight and ocean freight solutions, catering to diverse business needs.
In-store Postage
In-store postage services, such as those provided by New Zealand Post, offer a more personalised experience. By visiting a local post office, you can receive tailored advice and assistance for your specific shipping requirements. This can be beneficial if you have unique or complex items to ship. In-store services also provide the opportunity to weigh and measure your items accurately, ensuring precise pricing. This can be especially important if you want to use stamps as the payment method, as the required postage with GST included can be confirmed upfront. In-store postage also allows for flexibility, as prices and options can be finalised at your local post office, providing a sense of assurance to those who prefer face-to-face interactions.
Key Differences
Online postage services excel in convenience, real-time tracking, and a wide range of shipping options. They are ideal for businesses or individuals who value time-efficiency and prefer managing their shipments digitally. In contrast, in-store postage services offer a more personalised and flexible approach, providing in-person assistance and accurate pricing based on item measurements. This option suits those who prefer a hands-on approach and desire tailored advice for their shipping needs.
Both online and in-store postage services have their merits. Online services cater to those seeking convenience, digital tracking, and a broad range of shipping choices. On the other hand, in-store services provide a more customised experience, accurate pricing, and the reassurance of in-person interactions. Ultimately, the choice between online and in-store postage depends on individual preferences, the nature of the items being shipped, and the level of personalisation desired in the shipping process.
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Shipping companies
When shipping from Australia to New Zealand, it is important to be aware of the specific customs regulations and documentation requirements. Both countries have government-imposed fees on imported or exported goods, which can impact overall shipping expenses. Some goods may be prohibited from shipping due to safety or legal reasons.
One company that offers shipping from Australia to New Zealand is Seven Seas Worldwide, which has over 25 years of experience and offers free instant online quotes. They offer multilingual customer support and provide transparent quotes with no hidden fees. They also offer up to four weeks of free storage.
Another option is DHL Express NZ, which offers a range of international shipping services for businesses shipping to Australia from New Zealand. They have expertise in customs clearance, efficient online tracking, and reliable delivery options. They also provide a guide to help businesses navigate the various customs rules and regulations.
Australia Post is another option for shipping to New Zealand from Australia. They offer an online calculator to estimate postage prices and delivery times for overseas shipping. They also have physical locations where customers can go for assistance.
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Frequently asked questions
PACK & SEND is a popular option for shipping from Australia to New Zealand, with some users reporting that it was cheaper than Australia Post. However, it is still a relatively expensive option.
It is important to be aware of the specific customs regulations and documentation requirements. Customs declarations must be accurate and complete, and certain products may need to meet specific Australian safety and quality standards. Prohibited goods include tobacco, and restricted goods require written permission.
The time it takes for goods to be shipped from Australia to New Zealand depends on the service used. PACK & SEND has been known to deliver packages within 2 days.



























