Lyla Lindsey
Updating your Toyota's navigation system in Australia can be done in several ways, some of which are free of cost. Depending on your car model, you can update your maps through the myToyota Connect app, or by using the Naviextras Toolbox, a free application that allows you to download and install map updates. Alternatively, you can use smartphone mirroring with Android Auto or Apple CarPlay to use your phone's navigation apps through your car's infotainment screen. If Wi-Fi is not an option, you can download a map update to your computer and transfer it to your car via USB, SD card, or CD/DVD. For further support, you can also contact Toyota Australia's Connected Services support line.
| Characteristics | Values |
|---|---|
| Map update application | Naviextras Toolbox |
| Map update method | Download and install map updates to your navigation |
| Map update storage | USB flash drive |
| Website | toyota-carmax.welcome.naviextras.com |
| Customer support | 1300 064 017 (Mon-Fri 9:30am - 5:30pm AET) |
| Alternative map update method | Wireless or cable connection to use phone's navigation app through the car's infotainment screen |
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What You'll Learn
Using the Naviextras Toolbox application
Updating your Toyota navigation system in Australia can be done through the Naviextras Toolbox application. This is a free application that allows you to download and install map updates to your navigation system.
To update your Toyota navigation system using the Naviextras Toolbox application, first, make sure you have a Naviextras account. Then, press the "Navigation" icon on your Toyota's head unit, followed by the "Navigation Main Menu" and then "Update". Next, select "Download System Information to USB". This will sync your navigation data with a USB flash drive. Once the "System Information Download Complete" screen appears, remove the USB flash drive from the head unit.
Now, go to toyota-carmax.welcome.naviextras.com and download the Naviextras Toolbox application on another device. After installing the application, launch it and insert the USB flash drive containing your navigation device's data. The application will automatically recognize the navigation data. Proceed to log in to your Naviextras account via email and password.
From here, you can download the latest map updates to the USB flash drive. After downloading, insert the USB flash drive back into your Toyota's head unit and turn it on. Press the "Navigation" icon, followed by the "Navigation Main Menu" and then "Update". Your navigation device will automatically recognize that there is a new update on the USB flash drive, and a pop-up message will appear asking if you want to update the map content. Select "YES" to install the update, and the data on the USB flash drive will be synchronized with your navigation system.
Note that if you click "Cancel", you can still download the free update later from the "Available updates" on the HOME screen. However, if the "Available updates" button is not available, it means that you have either already downloaded and installed the update or you are not eligible for the included update.
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Downloading map updates to your computer and transferring via USB
To download map updates to your computer and transfer them to your Toyota navigation system via USB, you'll need to follow these steps:
First, download the Naviextras Toolbox application to your computer. This is a free application provided by Toyota that allows you to download and install map updates. Once you've installed the application, insert a USB flash drive into your computer.
Next, in your Toyota's navigation system, press the "Navigation" icon, followed by the "Navigation Main Menu," and then select "Update." From there, choose "Download System Information to USB." This will synchronize your system's navigation data with the USB drive. Once the download is complete, remove the USB flash drive from your Toyota's head unit.
Now, return to your computer and insert the USB flash drive. Open the Naviextras Toolbox application and log in with your email address and password. The application will automatically recognize the navigation data on your USB drive. From here, you can download the latest map updates to your computer and transfer them to your USB drive.
Once the updates have been transferred to your USB drive, re-insert the drive into your Toyota's navigation system. Follow the same steps as before: press the "Navigation" icon, then the "Navigation Main Menu," and select "Update." This time, your Toyota's navigation system will recognize that there is a new update on the USB drive, and a message will pop up asking if you want to update your map content. Select "YES," and the update will be installed. Once the installation is complete, remove the USB flash drive, and your Toyota navigation system will be updated with the latest maps.
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Using Apple CarPlay or Android Auto smartphone mirroring
Apple CarPlay and Android Auto are standard in most Toyota vehicles. They offer voice recognition, navigation, and hands-free phone access.
To use Apple CarPlay and Android Auto smartphone mirroring, you must first connect your phone to your Toyota's infotainment system. This can be done using a USB cable or by pairing your phone with the infotainment system via Bluetooth. Once connected, you can use your phone's apps through the infotainment system.
The "speak to command" button silences all other audio and allows you to use voice commands to play music, navigate, send text messages, find service stations, and make phone calls. Both Apple CarPlay and Android Auto work with your Calendar app to help you manage your schedule. They can read your appointments and remind you of tasks for the day.
When your phone is connected, navigation apps are displayed on the touchscreen. You can use voice recognition or your phone's keypad to enter locations. These systems also work with third-party apps such as Google Maps, Waze, Pandora, Spotify, Audible, and Facebook Messenger. You can stream music, podcasts, and audiobooks through your car's audio system by opening your preferred app and setting your infotainment system to stream audio from your phone.
Digital assistants like Apple's Siri and Android's Google Assistant respond to voice commands, allowing you to control audio, navigation, phone, and text messages without taking your eyes off the road.
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Contacting your local Toyota dealer
To update your Toyota navigation system for free in Australia, contacting your local Toyota dealer is a recommended option.
Firstly, you can visit the official website of Toyota Australia to find your nearest dealer. The website provides an online enquiry form, which you can fill out to seek assistance.
Alternatively, you can contact Toyota Australia's support team directly by calling 1800 869 682. This phone line is available Monday to Friday, from 9:30 am to 5:30 pm AET. Translation services are offered for those who require it, and easy access to the National Relay Service is provided for individuals with hearing or speech impairments.
Additionally, for queries related specifically to Connected Services, you can reach out to 1800 869 682 or email [email protected] during the same business hours. Connected Services account information can also be managed and updated through the myToyota Connect app.
For Stolen Vehicle Tracking activation requests, a separate 24/7 hotline is available at 1300 216 738. Remember to have your police report number, VIN, or vehicle registration details ready when making this call.
By utilising these contact methods, you can conveniently connect with your local Toyota dealer and receive guidance on updating your navigation system, addressing any specific concerns or questions you may have.
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Using the myToyota Connect app
The myToyota Connect app allows you to stay connected to your vehicle and access a range of features and information. The app provides integrated communication and interaction between your vehicle and your smartphone, enhancing navigation and vehicle control.
To use the app, ensure your vehicle is compatible with the Connected Services. You can check this with your Dealer. Once confirmed, download and access the app to view key vehicle data such as fuel levels, odometer readings, and your vehicle's last known location.
The app also offers remote control of climate settings, including heating, air conditioning, defrost controls, seat warmers, ventilators, and steering wheel warmers. You can also view and manage your subscriptions to various services through the app.
Additionally, the app provides a Drive Pulse score, which rates how safely and economically your car is being driven based on real-time data. This can be accessed by tapping 'View Status' on the app dashboard, where you can also find more detailed vehicle information.
Note that Toyota does not warrant the accuracy of any information displayed on or accessed through the app, and the services are subject to the provisions of the Competition and Consumer Act 2010.
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Frequently asked questions
You can update your Toyota navigation system by downloading the Naviextras Toolbox application. This application allows you to download and install map updates to your navigation system via a USB flash drive.
The Naviextras Toolbox is a free-of-charge application that allows you to download and install map updates to your navigation system.
First, download the Naviextras Toolbox application and install it. Then, insert a USB flash drive into your navigation system and turn on the head unit. Press the Navigation icon, followed by the Navigation Main Menu, and then select Update. Your navigation device will automatically recognize that there is a new update on the USB flash drive.
Yes, you can contact your local Toyota dealer for details on Navigation and Map updates. You can also contact Toyota Australia's Connected Services support line at 1800 869 682 or email them at
