Renewing Brunei Vehicle Pass: A Step-By-Step Guide

If you're looking to renew your Brunei vehicle pass, you'll need to apply for the Brunei Exit and Entry System (EES) pass online. This is a requirement for anyone driving into or out of Brunei Darussalam. The process involves registering on the EES website, entering your travel details, and making the necessary payments. It's important to note that the pass needs to be renewed periodically, and there may be delays in processing, so it's recommended to plan ahead and consider completing the process in person if time is a concern.

Registering your vehicle electronically

In the next step, you will be required to fill in your personal details. Once you have entered all the necessary information, check the "I Agree" box and click "Create Account" again. To complete your account registration, you will receive a 6-digit OTP (One-Time-Password) code via email, which you will need to enter and confirm.

After that, you should be automatically logged into your newly created account. From the dashboard, click on "New Pass Application". Here, you will need to enter your travel details, ensuring that you choose the correct border Entry/Exit option. If you plan to stay in Brunei, choose "Entry and Exit", and if you are just passing through to reach Sabah/Sarawak, choose "Transit". Once you have made your selection, click on the "Create Pass" button.

At this point, you may see a note about the FCP (Frequent Commuter Pass). This is recommended for travellers who frequently enter and exit Brunei in a month, such as students or employees commuting across the border.

After making your selection, click "OK" if a confirmation pop-up appears. Now, you will need to register your vehicle information by entering your vehicle's registration number and clicking "Search". Follow through by entering your vehicle's details.

Finally, review the information you have provided, check the "I Agree" box, and click "Next". You will then be directed to the payment page, where you will need to check the "I Agree" box once more and click "Pay Now". Once the payment is successful, a QR code will be emailed to you. Print out this QR code, and you are now ready to cross the Brunei Border with your vehicle.

Obtaining a QR code

To obtain a QR code for your Brunei vehicle pass, you must first register for the Brunei Exit and Entry System (EES) pass online.

• Go to the Brunei EES website and click "Register Here".
• Enter your email address and click "Create Account".
• Fill in your personal details and create a password.
• Check the "I Agree" box and click "Create Account" again.
• Confirm your account by entering the 6-digit OTP code sent to your email.
• Log in to your account and click "New Pass Application".
• Enter your travel details, ensuring you choose the correct border Entry/Exit.
• If you plan to stay in Brunei, choose "Entry and Exit". If you are passing through to Sabah/Sarawak, choose "Transit".
• Once you have entered all the required information, click "Create Pass".
• Register your vehicle information by entering the registration number and clicking "Search".
• Enter the remaining vehicle details and click "Next".
• Review and agree to the terms and conditions, then click "Pay Now".

After completing the payment:

A QR code will be emailed to you. Print out the QR code and you are ready to cross the Brunei border with your vehicle.

Important notes:

• The QR code is valid for one-time use only and must be generated each time you exit or enter Brunei.
• For Brunei-registered vehicles, the QR code is valid until the vehicle license expiry date.
• For foreign-registered vehicles, the QR code is valid for three months from the date of registration or until the vehicle license expiry date, whichever comes first.
• The QR code must be scanned at the border checkpoint to facilitate a smooth entry or exit.
• The Royal Customs and Excise Department no longer accepts cash payments at the control posts. If you wish to pay by cash, you may do so at a BIBD bank counter.

By following these steps, you can successfully obtain a QR code for your Brunei vehicle pass renewal.

Crossing the Brunei border

To cross the Brunei border with your vehicle, you must apply for the Brunei Exit and Entry System (EES) Pass online. This is a requirement for anyone driving into and out of Brunei Darussalam. The EES pass will facilitate and expedite the application and approval process for vehicles exiting or entering the border checkpoints.

To apply for the EES pass, go to the Brunei EES website and click on 'Register Here'. Enter your email address and click 'Create Account'. You will then need to fill in your personal details and check the 'I Agree' box before clicking 'Create Account' again. To complete your registration, enter the 6-digit OTP code that will be sent to your email.

Once you are logged into your account, click on 'New Pass Application' and enter your travel details, ensuring you choose the correct border entry/exit. If you are just passing through Brunei to access Sabah/Sarawak, choose 'Transit'. After entering your details, click on 'Create Pass'.

Next, you will need to register your vehicle information. Enter your vehicle's registration number and click 'Search'. Follow through and enter your vehicle's details, then click 'I Agree' and 'Next'.

On the next page, scroll to the bottom and click 'Next' again. You may get a pop-up asking you to check the passenger/driver details, in which case you should click 'OK'.

Now, enter your vehicle's information as per your registration card (Grant/VOC) and check the 'I Agree' box. Finally, click 'Pay Now'. Once you have made the payment, a QR code will be emailed to you. Print out the QR code and you are ready to cross the Brunei border with your vehicle.

Please note that the QR code is only valid for one-time use and must be generated each time before exiting or entering Brunei Darussalam.

The validity of the temporary import permit

If you have made early payments for return travel or not yet exited Brunei Darussalam before your EES pass expires, you will need to renew the temporary import permit.

To renew the EES pass, the applicant (vehicle driver) must register through the 'Exit and Entry System' website, 'bdnsw.gov.bn/ees'. The applicant must then select either one-way or return travel, including the service charge for each person for every control post. The service charge is $3 for one-way travel and $6 for return travel. The applicant must then fill in the vehicle and personal information and make the service charge payment.

The Brunei Exit and Entry System (EES) Pass is an online service for anyone driving into and out of Brunei Darussalam. It facilitates and expedites the application and approval process for vehicles exiting or entering the border checkpoints.

Contacting the Royal Customs and Excise Department

To renew your Brunei vehicle pass, you will need to contact the Royal Customs and Excise Department. This department falls under the Ministry of Finance and Economy.

You can reach them by phone at 238 2361 or 832 3741 during office hours. You can also email them at . If you need to visit their office in person, their address is:

> Groundfloor, RCED Headquarters, Jalan Menteri Besar BSB BB3910, Negara Brunei Darussalam

Alternatively, you can try contacting their Customer Service team by email at or by visiting their Customs Office at the border. Their phone number is (+673) 2382363 or (+673) 2382333.

It is worth noting that some people have reported issues with renewing their vehicle passes online. There have been reports of long wait times, issues with payment, and a lack of response from the relevant authorities. As such, it may be more efficient to renew your vehicle pass in person.

Frequently asked questions