
Locating the assets of a deceased person in Australia can be a complex and overwhelming process, especially if the deceased person did not leave a detailed list of their assets. The first step is to notify banks, credit unions, and investment firms of the person's passing. Then, you can inquire about account balances, safe deposit boxes, or unclaimed funds. You can also search public property records to identify titles and ownership details of real estate. If you are the authorised Legal Personal Representative (LPR), you can access the deceased person's full tax and super information, which will help you identify their assets and income streams. You can also perform a free search on the Australian Securities and Investments Commission's (ASIC) MoneySmart website to locate shares, bank accounts, or life insurance policies.
| Characteristics | Values |
|---|---|
| Search process | Search through files, safe deposit boxes, personal possessions, bank and credit card statements, income tax return statements, address books, and other personal records. |
| Financial institutions | Contact banks, credit unions, investment firms, insurance companies, superannuation providers, and other financial institutions for account information and balances. |
| Government resources | Utilise the Australian Taxation Office, Australian Securities and Investments Commission (ASIC), and the Australian Death Notification Service. |
| Legal documents | Obtain necessary legal documents such as a death certificate, will, and letters of administration or testamentary. |
| Shareholdings | Check for shareholdings with registries like Computershare, Link Market Services, and Boardroom. Understand the implications of joint shareholdings and margin lending accounts. |
| Life insurance | Reach out to the National Association of Insurance Commissioners (NAIC) or the OmbudService for Life and Health Insurance to search for life insurance policies. |
| Retirement benefits | Contact relevant organisations for information on pension and retirement benefits, such as the Pension Benefit Guaranty Corporation and the National Registry of Unclaimed Retirement Benefits. |
| Digital assets | Review the deceased's email, online banking, digital storage, and online investment accounts or subscriptions. |
| Unclaimed assets | Use unclaimed property databases and the ASIC's unclaimed money search to locate forgotten accounts, funds, and shares. |
| Executor responsibilities | The executor or authorised LPR is responsible for creating an inventory of assets, handling probate, and distributing assets according to the will's directions. |
| Funeral expenses | The authorised estate representative can request reimbursement of funeral expenses and unpaid bills related to the estate. |
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What You'll Learn

Check personal records, files, and possessions
Checking personal records, files, and possessions is an important step in locating a deceased person's assets in Australia. Here are some detailed instructions to guide you through this process:
Identify Relevant Documents and Possessions
Begin by gathering all essential documents and personal possessions that may provide insights into the deceased person's assets. This includes files, safe deposit boxes, and other designated storage areas. Remember to handle these items carefully, respecting their private nature.
Examine Financial Records
Scrutinize bank and credit card statements for any evidence of payments related to life insurance policies, superannuation accounts, dividends, and investments. These records can offer valuable clues about the deceased person's financial commitments and holdings.
Review Tax-Related Documents
Income tax return statements can provide important information about the deceased person's income streams and assets. Additionally, you can contact the Australian Taxation Office (ATO) to obtain a data package of the deceased person's tax and superannuation records. This package will cover the past three income years and will assist in identifying assets and income streams.
Explore Shareholdings
If the deceased individual had shareholdings, you can check for Broker Holding Statements (HIN) for CHESS (broker) sponsored shares and SRN Statements for Issuer Sponsored shares. Share registries like Computershare, Link Market Services, and Boardroom maintain electronic records of shareholdings. Contact these registries with the deceased's details to uncover any shares they held.
Contact Relevant Institutions
Reach out to the deceased person's former employers to inquire about group life insurance policies or voluntary coverage they may have had. Additionally, contact financial institutions, such as banks and superannuation funds, to gather information about any accounts or policies held by the deceased.
Consult Professionals
If the deceased worked with a stockbroker or financial advisor, they can provide valuable insights into shareholdings and other financial matters. Additionally, consider consulting a legal professional if you face challenges in locating assets or understanding the financial obligations of the estate.
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Contact financial institutions
Contacting financial institutions is an important step in the process of locating a deceased person's assets in Australia. Here are some key considerations and steps to take when dealing with various financial entities:
Banks
It is crucial to notify the deceased's bank(s) about their passing. This helps prevent unauthorised access to their accounts. You will need to provide the bank with a death certificate and may also be required to submit a Deceased Customer Notification form to their Estate Settlement Services team. In some cases, you might need to provide additional documentation, such as letters of administration or letters testamentary, especially if you are the executor or administrator of the estate.
To access the deceased's bank accounts, you may need to fill out a claim application form. This will allow the bank to transfer the assets to the estate bank account. You can also check the deceased's bank statements for evidence of payments related to life insurance policies, superannuation accounts, investments, or dividends.
Credit Unions and Investment Firms
Notify credit unions and investment firms of the person's passing. Inquire about account balances, safe deposit boxes, and any unclaimed funds. You may need to provide relevant documentation and follow specific procedures to access this information.
Superannuation Funds
Superannuation, or "super," is not typically considered part of a deceased person's estate and is managed separately. Contact the relevant super fund(s) to understand their specific processes. For example, if the deceased had an Essential Super account with Colonial First State, you would need to contact them to stop any insurance premiums being charged to the account.
Share Registries
If the deceased held shares, you can contact share registries such as Computershare, Link Market Services, and Boardroom to inquire about any shareholdings. Each registry may have its own requirements for inquiries, so it is beneficial to have detailed information on hand when making contact. Check for documentation indicating joint shareholdings, as this can simplify the transfer process.
Insurance Providers
Reach out to insurance companies to determine the existence of any life insurance policies held by the deceased. You may need to provide proof of your authority to access this information, such as a death certificate or letters of administration. Check bank records for payments to insurance providers to identify potential policies.
Online Financial Institutions
With the increasing popularity of online-only banks, investment brokers, and digital wallets, don't forget to consider these entities. They can often be more easily contacted and may provide valuable information about the deceased's assets.
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Notify government bodies
Notifying government bodies is a crucial step in finalising a deceased person's affairs in Australia. Here are the key organisations to inform and some important considerations to keep in mind:
Australian Taxation Office (ATO)
The ATO should be informed to access the deceased person's tax and superannuation information. The authorised Legal Personal Representative (LPR) or their nominated representative can obtain a data package containing the tax and super records, helping to identify the deceased's assets and income streams. To do this, notify the ATO of your role as the authorised LPR and provide relevant documentation.
Australian Death Notification Service (ADNS)
The ADNS is a free government platform that simplifies the process of notifying multiple banks and financial institutions of the death. Using this service can save time and reduce stress during an already challenging period.
Australian Securities and Investments Commission (ASIC)
If the deceased was a company director or shareholder, you may need to notify ASIC. Additionally, ASIC operates an unclaimed money search for shares, which can be useful in identifying any unclaimed or forgotten assets.
Australian Electoral Commission
Remove the deceased person's name from the electoral roll to prevent future correspondence.
Superannuation Fund
Notify the superannuation fund to discuss the process for distributing any superannuation benefits. Superannuation is typically managed separately from the deceased's estate and distributed according to the rules of their super fund.
Insurance Companies
Inform relevant insurance providers, including life insurance, health insurance, and property insurance companies.
Creditors and Liabilities
Address any outstanding debts or liabilities by notifying creditors of the death.
Utilities and Service Providers
Contact utility companies, such as gas, electricity, water, and phone providers, to close or transfer accounts.
The Australian Bereavement Register
Register the death on this website to stop unwanted direct mail and remove the deceased's name from mailing lists.
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Search for unclaimed money
Unclaimed money in Australia can arise from a variety of sources, including lost bank accounts, shares, investments and life insurance policies, superannuation, wages, rent, bonds, debentures and interest, proceeds from a sale, and winnings and prizes. Each Australian state and territory is responsible for administering the unclaimed money lodged by businesses and trusts operating there.
To search for unclaimed money, you can refer to the Unclaimed Money Register, which is published online under the Unclaimed Money Act 2008. The register includes all funds lodged since 1 July 1997 with a gross amount of $20 or more. Amounts lodged before this date are kept in hard copy under the name of the lodging organisation. The register is free to search and, if you find money that is legally yours, you can submit a complete application form to collect it.
To search the register, you will need to enter the address that the unclaimed money lodging organisation would have had on file, including the street name and postcode. If you are searching for a physical address, you only need to enter the street name, not the street type. If the person who owned the money is deceased, entitlements may be held under the executor's or solicitor's address.
If you believe you are the legal owner of unclaimed money listed in the register, you must complete an application form and provide the required documentation to prove the money belongs to you. This may include proof of identity and evidence of your connection to the money claimed. If you are claiming money on behalf of a deceased person, you may need to provide a grant of probate or letters of administration, or the last will and testament and death certificate.
Other resources
In addition to the Unclaimed Money Register, there are other resources you can use to search for unclaimed money:
- The Australian Securities and Investments Commission (ASIC) website has a search facility for unclaimed money from lost bank accounts, shares, investments, and life insurance policies.
- The Australian Taxation Office (ATO) administers unclaimed superannuation.
- For unclaimed rental bonds in South Australia, you can contact Consumer and Business Services (CBS).
- For unclaimed winnings or prizes from Tattersalls, Intralot, and Tabcorp, you can contact the specific agency and, if advised, search for your unclaimed money in the register.
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Consult legal professionals
Locating a deceased person's assets in Australia can be a complex process, especially if the assets are not well-documented. While there are steps you can take to find these assets yourself, consulting a legal professional can be beneficial in several scenarios.
Firstly, if you are unsure about the location of shares or face challenges in tracking them down, a legal professional can offer tailored advice and may have access to resources that can assist in your search. They can guide you through the process of selling or transferring shares, including any complexities arising from joint shareholdings or margin lending broking accounts.
Secondly, legal professionals can be particularly helpful if you are the executor or administrator of the estate. They can advise on the specific documents and evidence you will need to provide when making inquiries about the deceased's assets, such as proof of identity, death certificates, wills, or letters of administration.
Additionally, consulting a legal professional can be advantageous if you are managing a large estate. In such cases, you may need to apply for a grant of probate or letters of administration, which are often required to access certain assets. Legal professionals can help you navigate the legal requirements and restrictions in your specific state or territory.
Moreover, legal professionals can provide essential support if you are feeling overwhelmed by the process of finalising the deceased's tax obligations. They can advise on lodging a 'date of death' tax return and any outstanding prior-year tax returns, as well as help you understand the tax implications of selling assets used in a business, such as goods and services tax (GST) and capital gains tax (CGT).
Finally, if you do not have the time or resources to conduct a comprehensive search for the deceased's assets, engaging a legal professional can save you time and ensure a thorough investigation. They can assist in searching across major Australian banks, superannuation accounts, share registries, and other financial institutions.
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