
Filling up your car with fuel in Australia is a straightforward process, but it can be daunting for new drivers. It's essential to know the basics, such as where the filler cap is located on your car, which type of fuel your vehicle requires, and how to safely handle the fuel nozzle. When you arrive at the pump, you'll need to decide how much fuel you want to put in and pay attention to the pump's screen, which will show you the cost. This article will provide a step-by-step guide to filling up your car with fuel in Australia, ensuring a smooth and safe experience for new and experienced drivers alike.
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What You'll Learn

Choosing the right fuel type for your car
Choosing the right fuel for your car is essential to avoid damaging your engine. The first step is to consult your owner's manual, which will outline the recommended fuel type for your vehicle. This information can also often be found on the inside of the fuel cap.
If your car has a petrol engine, you will need to choose the right octane rating for your vehicle. Petrol in Australia is typically rated at 91, 95, or 98 Research Octane Number (RON), with 91 being the standard and 95 and 98 being premium options. The higher the octane number, the more resistant the fuel is to pinging in your engine, which can damage vital parts. High-performance cars are recommended to use higher octane fuels, such as 98 premium unleaded petrol, as they are more likely to burn fuel consistently at higher temperatures. Regular passenger cars without high-performance requirements can generally use standard unleaded petrol.
An alternative to standard unleaded petrol is E10, which is a blend of 10% ethanol and 90% unleaded petrol, resulting in an overall octane rating of 94 or 95. Many cars can run safely on E10, but it is important to check your owner's manual or fuel cap to ensure compatibility. Ethanol-blended fuels can damage the insides of your car's fuel delivery system if your car is not designed to handle the ethanol content.
If you have a diesel vehicle, you typically have the option of standard diesel or premium diesel. Premium diesel options contain additives that can reduce foaming at the pump, improve engine cleanliness, and decrease the amount of black soot emitted.
Liquid Petroleum Gas (LPG), also known as Autogas, is another fuel option for petrol cars that have been modified to use it. LPG is considered more environmentally friendly, but it can be challenging to find outlets in some areas.
Electric vehicles (EVs) are also an emerging option in Australia, with their numbers steadily increasing due to improvements in charging infrastructure and battery technology.
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How to open the fuel cap
Knowing where your fuel cap is located is important before you pull up to a pump. Most modern vehicles have a little arrow next to the petrol pump icon on the dashboard that indicates the filler side of the vehicle.
Once you have parked, turn off the engine and exit the vehicle. If your fuel cap requires a key, insert your key and twist it to the left. The cap should come off easily, and you can place it somewhere safe, like on the raised edge of the pump. If you don't need a key, you can simply flip the panel open like a small door. Then, you will see the actual fuel cap, which you can either twist open or pop up.
After fuelling, ensure you allow the last drops of fuel to fall into the tank and be careful when removing the nozzle. Position it so the spout is facing upwards and remove it as quickly as possible. If any fuel spills onto the exterior of the vehicle, refit the filler cap and splash clean water on the area to prevent the fuel from damaging the paint.
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Using a card to pay at the pump
Paying at the pump with a card is a convenient way to refuel your car in Australia. Here is a step-by-step guide on how to do it:
First, locate a petrol station that offers card payment options at the pump. Some stations may only have card readers at the pump, while others may require you to go inside to pay. If you have a preference for a particular fuel brand, you can check their website or give them a call to confirm if they offer card payments at the pump.
Once you arrive at the petrol station, park your car near the pump and identify the card reader. Take a moment to ensure you have the correct fuel type for your car. Diesel is usually black, and petrol is usually green but will be labelled as unleaded.
Next, insert your card into the card slot and follow the prompts on the card reader. You may be asked to enter your PIN or provide some other form of authentication. The card reader may also ask you to select the pump number and the type of fuel you will be dispensing.
After completing the card payment process, you can then lift the nozzle from the pump and begin fuelling your car. Be sure to handle the nozzle carefully and avoid any spills.
Finally, once your car is finished fuelling, return the nozzle to the pump, and you can make your way out of the petrol station. Remember to check your surroundings carefully for pedestrians and other cars before driving off.
Paying at the pump with a card is a straightforward process that can save you time and provide added convenience when refuelling your car in Australia.
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How to fill the tank without spillage
Filling your car's tank without spillage requires careful attention at every step of the process. Here is a detailed guide on how to do it:
Firstly, be aware of which side of your car the fuel cap is on. Most modern vehicles have a little arrow next to the petrol pump icon on the dashboard, indicating the side. If not, simply take a quick glance at the fuel gauge as you approach the petrol station.
As you drive into the station, go slowly and be mindful of other people. Pull up next to the pump, leaving about half a metre of space, and ensure your car is aligned with the pump. Turn off the engine, apply the handbrake, and put the gear into neutral.
Get out of the car, taking your keys with you, and go to the fuel cap. If you need a key to unlock it, use it and place the cap somewhere safe, like on the edge of the pump. If not, simply flip open the panel to reveal the fuel cap, which you can twist open or pop up.
Now, grab the nozzle from the pump, lift it upwards, then outwards to unhook it. Move to your fuel inlet and put the nozzle in. Be careful not to stretch the hose too much; ensure you've pulled up close enough to the pump.
Once the nozzle is firmly in the inlet, squeeze the handle to start the fuel flow. Keep an eye on the pump's screen to monitor the amount and cost. If you want to fill the tank, keep squeezing until you hear a 'thunk', indicating the tank is full.
Slowly pull out the nozzle, giving it a little jiggle to get any excess fuel into your tank. Be careful when removing the nozzle, and position it upwards to prevent any dripping. Refit the filler cap securely, and you're done!
Some additional tips to avoid spillage:
- Always be alert when filling up. It's easy to absentmindedly use the wrong fuel type, leave the cap off, or forget your belongings on the car roof.
- Refuel before your tank hits empty, as a larger void space encourages fuel evaporation.
- Avoid high-speed fuel pumps, especially with plastic fuel tanks, as faster-flowing fuel can create static electricity.
- Never fill a container inside your car or boot; always place the container on the ground first to discharge any static electricity.
- Avoid smoking or creating static electricity, which can cause sparks and lead to a fire.
- Never leave your fuel cap unattended. Make sure it's firmly screwed back on and the panel is shut.
- If you do spill fuel, notify the staff so they can clean it up properly.
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Service station etiquette
When visiting a service station to fill up your car with fuel, there are a few things to keep in mind to ensure the process is smooth and safe for everyone involved. Here are some guidelines for service station etiquette:
- Know your car's fuel requirements: Before entering the service station, be sure of the type of fuel your car needs (diesel or petrol) and the recommended octane rating, which can be found inside the filler cap. Modern vehicles often have an arrow next to the fuel pump icon, indicating the filler side. Knowing these details beforehand will help you choose the correct pump lane.
- Parking etiquette: When pulling into the service station, park at the forward-most pump to ensure you don't block the thoroughfare between aisles. Leave a one-metre gap between your car and the pump to allow comfortable refuelling and passenger exit, as well as traffic flow on the other side.
- Be considerate: Avoid leaving any doors or windows open when parked. This maintains privacy and security for your passengers and valuables, prevents accidental damage to your car, and ensures a smooth flow of traffic and pedestrians.
- Safety first: Always turn off your engine while refuelling. Do not use your mobile phone or other electronic devices, and under no circumstances should you smoke or expose any naked flames during the refuelling process.
- Handle fuel carefully: When removing the nozzle after refuelling, position it upwards to prevent fuel dripping onto your car's paintwork or the ground. If a spill occurs, refit the filler cap and dilute the spill with clean water. Notify a store team member so they can properly clean it up.
- Payment process: Before heading into the store to pay, note the pump number and check the price and litres used. If you plan to stay in the store for an extended period, move your vehicle to a designated parking area away from the pumps. Present any discount cards or reward apps to accumulate points or redeem offers.
By following these simple guidelines, you can ensure a safe and efficient refuelling experience at a service station while being considerate of other customers and staff.
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Frequently asked questions
Check which side of your car the filler cap is on. This will determine which side of the fuel pump you should pull up alongside. You can check this by looking at the fuel gauge or looking for the arrow next to the petrol pump icon. Also, make sure you have the money to pay for the fuel.
Drive to an empty pump where your fuel filling inlet is. Make sure to leave a one-metre gap between the car and the pump. Switch off your engine and open the cover of the fuel filling inlet.
Take out the fuel nozzle from the pump for the correct fuel and stick it into the fuel filling inlet. Squeeze the handle. Keep an eye on the pump's screen, which will tell you how much you're putting in and how much it will cost.
Specify the fuel you wish to pump and the amount. You can state the amount as "full tank" or the litre/amount of money. If the attendant is busy, you can wait or pump the fuel yourself.
Ensure you allow the last drops of fuel to fall into the tank and take care when removing the nozzle. Put the nozzle back and close the fuel filling inlet. Go indoors to pay and show any discount cards or reward apps you have. Once you make the payment and get your receipt, you can drive off.







































