Lexi Webster
If you're travelling or relocating to a new country, you'll want to change your App Store country to access region-specific apps and services. The App Store on your Apple device will remain linked to the country or region you originally set up, so you'll need to update your Apple Account country or region to access location-specific apps and services. This is a straightforward process, but there are a few things to keep in mind, such as spending any remaining balance on your current Apple Account and ensuring you have a valid payment method for your new country.
| Characteristics | Values |
|---|---|
| Devices | iPad, iPhone, Mac |
| Steps | Open Settings app, tap name, tap Media & Purchases, tap View Account, sign in, select Country/Region, tap Change Country or Region, choose country, review and agree to T&Cs, enter valid payment method and billing address |
| Notes | Spend any remaining balance on Apple Account before switching, cancel active subscriptions, wait for pending store credit refunds to process, cannot carry over store credit to new country, cannot change country if part of Family Sharing group |
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What You'll Learn
Spend any balance remaining on your Apple Account
To change your App Store country or region on your iPad, you must first spend any remaining balance on your Apple Account.
Before changing your country or region, it's important to check if you have a balance on your Apple Account. You can do this by opening the App Store app and tapping on your photo, initials, or the sign-in button at the top of the screen. If you have a balance, the amount will appear.
If you have a balance, you must spend it before you can change your country or region. You can use your Apple Account balance to buy apps, games, music, iCloud+, and more. You can also use it to pay for subscriptions like Apple Music, Apple Arcade, and Apple TV+.
- Open the App Store and browse for apps, games, or in-app purchases that you may want. You can also use this opportunity to update your apps or purchase new music or movies.
- Select the item(s) you wish to purchase and proceed to the checkout.
- At checkout, ensure that your Apple Account is selected as the payment method. This will allow you to use your remaining balance.
- Complete the purchase, and your balance will be reduced accordingly.
- If you don't have enough balance to cover the cost, you can add funds to your Apple Account using a payment method such as a credit or debit card.
- Repeat this process until you have spent your remaining balance or until you are comfortable with the balance remaining.
Remember, you can also use your Apple Account balance on other Apple services such as Apple Music, Apple TV+, and iCloud+. So, if you are subscribed to any of those services, you may want to use up your balance there before changing your country or region.
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Cancel any subscriptions
To cancel any subscriptions billed by Apple, you must first open the Settings app on your iPad. From there, follow these steps:
- Tap your name.
- Tap Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel Subscription.
- Confirm the cancellation.
Alternatively, you can cancel subscriptions through the App Store on your iPad:
- Open the App Store.
- Tap your profile icon in the upper right.
- Tap Subscriptions.
- Select the service you want to cancel.
- Tap the Cancel Subscription link.
- Confirm the cancellation.
If you're cancelling Apple Music specifically, you can do so via the Apple Music app:
- Open Apple Music on your iPad.
- Tap the Listen Now icon at the bottom.
- Tap the profile icon in the upper right.
- Tap the Manage Subscription link.
- Choose Cancel Subscription or Cancel Free Trial.
If you're cancelling on a Windows PC, you can use the Apple Music app or Apple TV app for Windows:
- Open the Apple Music app or Apple TV app.
- Click your name at the bottom of the sidebar.
- Choose View My Account.
- Scroll to the Settings section.
- Next to Subscriptions, click Manage.
- Find the subscription you want to cancel, then click Edit.
- Click Cancel Subscription.
If you're cancelling on a Mac, you can do so through your Apple Music or Apple TV app:
- Open your Apple Music or Apple TV app.
- Select Account > Account Settings on your menu bar.
- On your Account Information screen, select Change Country or Region.
- Review the Apple Terms & Conditions.
- Select Agree in the top-right corner of the screen.
- Enter a valid payment method and billing address for your new country.
- Click Continue.
Note that if you're part of a Family Sharing group, you might not be able to change your country or region, and you'll have to leave the group first. Additionally, your Apple Account store credit cannot be carried over to the new country, so ensure you spend any remaining balance before switching.
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Download apps you want to keep
To download apps you want to keep before changing your App Store country or region, follow these steps:
First, ensure that you have downloaded any apps or content that you want to keep using to your device. After changing the country, these items will remain on your device but may no longer be available for re-download or updates. Therefore, it is important to download everything you need beforehand.
Next, you should spend any remaining balance on your Apple Account as this cannot be carried over to the new country. You can do this on both iTunes and the App Store. Additionally, cancel any active subscriptions and wait for them to expire, as they may block the switch to a new App Store location.
Finally, wait for any pending store credit refunds to be fully processed before proceeding with the change. Once you have completed these steps, you can be confident that you have downloaded all the necessary apps and prepared your account for the change to the Australian App Store.
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Open Settings and tap your name
To change your App Store country or region on your iPad, you must first open the Settings app. From there, you will need to tap on your name. Your Apple ID profile should be at the top.
Tapping on your name will open a menu with several options. The options available may vary depending on your device and iOS version. However, the option you are looking for is "Media & Purchases" or "iTunes & App Store". Tap on this option, and then tap on "View Account".
At this point, you may be asked to sign in with your Apple ID password. Once you have successfully signed in, you will be taken to your account settings. From here, you can change your country or region.
Before proceeding with the switch, there are a few things you should be aware of. Firstly, spend any remaining balance on your current Apple Account, as your Apple ID balance cannot be transferred to the new account. Secondly, cancel any active subscriptions and wait for them to expire, as active subscriptions can block the switch to a different App Store location. Finally, wait for any pending store credit refunds to be processed.
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Enter a valid payment method
To change your App Store region to Australia, you must enter a valid payment method and billing address based in Australia. Apple accepts most credit cards and debit cards. If you don't have an Australian payment method, you can use PayPal, but the account must be registered in Australia.
To update your payment method, open the App Store and click on your name. If your name doesn't appear, click the Sign In button, sign in with your Apple Account, then click your name. Click on Account Settings. You may be asked to sign in with your Apple Account. Next to Payment Information, click on Manage Payments. If you already have a payment method on file and want to update the billing information, click Edit next to the payment method. Enter your new billing information and click Done. If you want to add a new payment method, click Add Payment, enter the payment method details, and click Done.
If you are unable to change your country or region, you may need to cancel your subscriptions and spend your account balance. Make sure that you have no active subscriptions and that you have spent any remaining balance on your Apple Account.
If you are unable to enter a valid payment method, ensure that the name and address are entered exactly as they appear on your financial institution bills and that the 3-digit CVV is correct. Check with your financial institution about the status of your card.
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