
If you're looking to convert your coins to notes in Australia, there are several options available to you. Many banks offer coin deposit machines, such as Commonwealth Bank, Westpac, St.George, BankSA, Bank of Melbourne, and ANZ. Some banks may charge a fee for this service if you are not a customer. Additionally, NAB offers Cash Exchange Machines that allow you to exchange notes and coins for different denominations, but you will need a NAB debit or credit card to use this service. Another option is to visit a participating Post Office to exchange your coins for a flat fee. Keep in mind that there may be weight or amount limits for coin deposits at various locations.
| Characteristics | Values |
|---|---|
| Banks with coin exchange machines | NAB, Commonwealth Bank, ANZ, Westpac, St.George, BankSA, Bank of Melbourne |
| Requirements for using a NAB Cash Exchange Machine | NAB debit card, credit card, deposit-only card or quick-change card |
| Fee for using a NAB Cash Exchange Machine | Yes |
| Fee for using a Commonwealth Bank coin exchange machine | Yes, if you are not a CBA member |
| Fee for using a Westpac coin exchange machine | Not mentioned |
| Maximum limit for coin deposits at Westpac | $10,000 within any rolling 24-hour period |
| Other options for exchanging coins | Australia Post |
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What You'll Learn

Using a Cash Exchange Machine at NAB
To use a Cash Exchange Machine at NAB, you will need a NAB debit card, credit card, deposit-only card, or quick-change card. These machines are available at many branches across Australia, and you can use the NAB location tool to find your closest machine and its working hours.
The process of using a Cash Exchange Machine is simple. Insert your NAB card and follow the machine prompts. You will be asked to insert the cash you wish to exchange and select the denomination of coins and notes you require. The machine will dispense notes and coins based on your selection.
NAB's Cash Exchange Machines provide a self-service option to exchange notes and coins for different denominations. This is a quick and secure way to get the required combination of lower-value notes and coins without having to queue at a branch.
Additionally, NAB offers other convenient ways to deposit cash and cheques, such as using self-service machines, online banking, smart ATMs, and in-person banking at branches, business banking centres, Australia Post outlets, and NAB Expert Centres.
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Converting coins at a Post Office
Once you have sorted your coins, take them to the counter, where you can convert them into notes. This service is available for Australian currency only, and there is a flat fee involved. The fee structure is as follows:
- $4.50 for amounts up to $400
- $8.50 for amounts between $401 and $1,000
- For amounts exceeding $1,000, separate transactions will be processed. For instance, if you have $1,200, the first $1,000 will cost $8.50, and the remaining $200 will be processed separately for a fee of $4.50.
It is important to note that NAB customers are exempt from transaction fees, as NAB covers this service for its customers. To take advantage of this, simply present your NAB debit or credit card at the counter.
In addition to Post Offices, some banks in Australia also provide coin-to-note conversion services. For example, NAB offers Cash Exchange Machines, which allow you to exchange notes and coins for different denominations. However, to use these machines, you will need a NAB debit card, credit card, deposit-only card, or quick-change card. Similarly, Commonwealth Bank offers coin counters and exchange ATMs for their customers.
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Using a Coin Deposit Machine at ANZ
ANZ offers a range of options for customers looking to exchange coins for notes in Australia. One convenient method is to use a Coin Deposit Machine (CDM) at selected ANZ Smart ATMs. Here is a step-by-step guide on how to use the Coin Deposit Machine at ANZ:
Step 1: Locate a Coin Deposit Machine
Use the ANZ website or app to find your nearest CDM. These machines are typically located within ANZ branches, specifically in the lobby areas.
Step 2: Prepare Your Coins
Ensure your coins are loose and free from any foreign objects such as staples, rubber bands, or paper clips. This will help prevent coin jams and ensure a smooth deposit process. There is a maximum limit of 500 coins or 4kg per transaction, so make sure you don't exceed this amount.
Step 3: Insert Coins
Place your coins into the coin tray of the CDM. Take care not to exceed the "MAX" level indicated on the tray. Only Australian coins (AUD) are accepted.
Step 4: Follow the On-Screen Instructions
The CDM will guide you through the deposit process with on-screen prompts. Follow these instructions carefully to complete your transaction. You may be asked to select the type of account you wish to deposit into.
Step 5: Confirm the Deposit Amount
Review the stated deposit amount displayed on the machine. If there are any discrepancies, you can raise this issue with ANZ branch staff, who will be able to assist you further.
Step 6: Obtain a Receipt (Optional)
If you require a record of your transaction, you can print a receipt. The receipt will display the number of each type of coin deposited, along with a reference code or transaction number.
It is important to note that coin deposits made before 10 pm will be processed on the same day, while deposits made after 10 pm will be processed the following day. Additionally, ANZ recommends reviewing the applicable terms and conditions, as well as the ANZ Financial Services Guide, before using their products and services.
Aside from Coin Deposit Machines, ANZ also offers Business Cash Machines, which are available 24/7 for business customers and third-party depositors. These machines allow for fast deposit bag drop-offs and provide the option to exchange Australian dollar notes for different denominations.
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Using a Coin Deposit Machine at Westpac
If you're looking to exchange your coins for notes in Australia, one option is to use a Coin Deposit Machine (CDM) at Westpac. CDMs are available at various banks in Australia, including Westpac, St.George, BankSA, and Bank of Melbourne.
Here's a step-by-step guide on using a Coin Deposit Machine at Westpac:
- Locate a Westpac Branch or ATM that offers Coin Deposit Machines: You can use the Westpac website or mobile app's "Branch and ATM locator" feature to find your nearest CDM. Make sure to select the 'Coin Deposit Machine (CDM)' filter for coin deposits in the Refine Search bar.
- Prepare your coins: Before visiting the CDM, ensure your coins are sorted and ready for deposit. Count and organise them into stacks or rolls if necessary.
- Visit the Westpac Branch or ATM: Once you've located a convenient Westpac CDM, head over to the branch or ATM with your coins.
- Insert your Westpac card: To use the Coin Deposit Machine, you will need to insert your Westpac debit or credit card. Make sure you have an eligible Westpac account and know your PIN.
- Follow the on-screen instructions: The CDM will provide step-by-step instructions on how to proceed with the coin deposit. It will guide you through inserting the coins, selecting the desired denomination for withdrawal, and confirming the transaction.
- Deposit your coins: Carefully insert your coins into the designated slot or tray in the CDM. The machine will count the coins and display the total amount.
- Select your preferred denomination: After depositing the coins, you can choose whether you want to receive your money in notes, rolled coins, or a combination of both.
- Complete the transaction: Follow any additional instructions provided by the CDM to finalise the transaction. Your receipt will confirm the deposit amount and any relevant fees.
- Collect your cash and receipt: Once the transaction is complete, the CDM will dispense your chosen denomination of notes and/or coins. Be sure to take your cash and the receipt, which you can use for reference or reconciliation.
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Using an exchange ATM at CBA
If you have a Commonwealth Bank of Australia (CBA) account, you can use the exchange ATM available at select locations to change your coins to notes. Here's a step-by-step guide on using an exchange ATM at CBA:
Locating a CBA Exchange ATM
First, you need to find a CBA branch that has an exchange ATM. Not all CBA locations have this facility, so it's best to check their website or contact their customer support to find the nearest branch with an exchange ATM.
Preparing Your Coins
Before visiting the CBA branch, ensure your coins are sorted and counted. This will give you an idea of how much money you have in coins and make the deposit process smoother. You can sort the coins by denomination and roll or bag them if needed.
Using the Exchange ATM
Once you reach the CBA exchange ATM, follow these steps:
- Insert your CBA debit card or credit card into the machine.
- Follow the on-screen prompts to initiate the coin deposit process.
- Start inserting your coins into the designated slot. The machine will count the coins and display the total amount.
- After depositing all your coins, you can choose to deposit the amount into your account or exchange it for notes.
- If you select the exchange option, specify the denominations of notes you require.
- The ATM will then dispense the requested notes, and you can collect your cash.
Important Considerations
- Some CBA coin machines have a limit on the amount of coins you can deposit at once. For example, there may be a $50 limit, meaning you'll have to perform multiple transactions for larger amounts.
- There may be weight restrictions as well, with a typical limit of 2kg of coins for selected machines.
- If you encounter any issues or have a large amount of coins, you can always seek assistance from a CBA teller.
By following these steps, you can conveniently change your coins to notes using a CBA exchange ATM, making it easier to access and use your money.
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Frequently asked questions
You can change coins to notes at a Post Office near you. You can also use Cash Exchange Machines (CEMs) at banks like NAB, Westpac, St.George, BankSA, and Bank of Melbourne. Some banks also have Coin Deposit Machines (CDMs) where you can deposit coins with your card.
Yes, you typically need to have an account with the bank to use their coin exchange services. For example, to use a NAB Cash Exchange Machine, you need a NAB debit card, credit card, deposit-only card, or quick-change card. However, some banks may charge a fee if you use their coin exchange services and are not a member.
Yes, there may be deposit limits when using coin exchange services. For example, Westpac ATMs, CDMs, and Bank@Post have an aggregated deposit limit of up to $10,000 within any rolling 24-hour period. Additionally, some banks may have weight limits for coin deposits.











































