Damon Mcknight
Amazon Prime offers a free 30-day trial (or 6 months for Prime Student) to its customers, which provides access to ultra-fast shipping, exclusive Amazon deals, and a range of Prime member benefits. However, if you do not wish to continue your subscription after the trial period, you must cancel your membership to avoid being charged. This paragraph will guide you through the process of cancelling your Amazon Prime free trial in Australia, ensuring that you are not billed for the subscription.
| Characteristics | Values |
|---|---|
| How to cancel Amazon Prime free trial | Visit 'Cancel Your Prime Membership' and follow the prompts |
| How soon to cancel | Before the end of the 30-day trial period (or 6 months for Prime Student) to avoid being billed |
| Where to find the option to cancel | In the Settings section of Your Account, under 'Manage Prime Membership' |
| What to click | 'End Trial and Benefits' |
| What happens after you cancel | You will still receive benefits until the free trial period ends |
| Refund policy | Paid members who haven't used their Amazon Prime benefits are eligible for a full refund |
| Additional subscriptions | Additional subscriptions tied to your membership, such as Prime Video Channels, won't renew once your Prime membership ends |
| Cancelling through other services | If you signed up for Amazon Prime through Google Play or the Android mobile shopping app, you must cancel your subscription through Google Subscription Services |
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What You'll Learn
Cancelling via the Amazon mobile app
To cancel your Amazon Prime free trial via the Amazon mobile app, start by tapping on your profile icon. From there, navigate to "Your Account". Next, select "Manage Prime Membership", followed by "Manage Membership". On the subsequent page, tap "Update, cancel, and more", then "End membership".
At this point, you will be shown how many days are remaining in your free trial. Scroll down and tap "Continue to cancel". Another page will appear, presenting you with options to continue your membership. Scroll down once more and tap "Cancel Membership". This confirms that you want to cancel your trial membership after the free period ends.
Note that even after you cancel your free trial, your benefits won't end immediately. You'll still be able to enjoy the perks, such as free two-day shipping and access to Prime Video, until the end of the trial period.
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Cancelling via a web browser
To cancel your Amazon Prime free trial using a web browser, you must first sign in to your Amazon account. Then, follow these steps:
- Navigate to the "Manage Prime Membership" page. This can be found in the Settings section of Your Account.
- On the "Manage Prime Membership" page, look for the "End Membership and Benefits" or "End Trial and Benefits" link on the left-hand side of the page.
- Click on the appropriate link to cancel your free trial. Selecting "End Trial and Benefits" will allow you to continue receiving benefits until the end of your free trial period.
- Confirm that you want to cancel by clicking "Continue to cancel" or "Cancel Membership."
- You will still be able to use your Prime benefits until the official end of the trial period.
Please note that if you have a paid Amazon Prime membership and have not used your benefits, you may be eligible for a full refund.
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Cancelling before the end of the trial period
If you want to cancel your Amazon Prime free trial before the end of the trial period, you can do so by following these steps:
On a mobile device:
- Go to your profile.
- Select "Your Account".
- Navigate to "Manage Prime Membership".
- Choose "Manage Membership".
- Click "Update, cancel, and more".
- Select "End membership" to cancel your trial.
On a computer:
- Go to https://www.amazon.com/gp/primecentral.
- Click on "Update, cancel, and more".
- Select "End membership" to cancel your trial.
Alternatively, you can cancel your Amazon Prime free trial by:
- Going to "Your Amazon Prime Membership".
- Selecting "Manage".
- Choosing "Update, Cancel and More".
- Following the on-screen instructions to cancel your trial.
It's important to note that after cancelling your free trial, you'll still be able to enjoy the benefits of Amazon Prime, such as free shipping and Prime Video, until the end of your trial period. If you haven't used any of your Amazon Prime benefits during the trial period, you may be eligible for a full refund, depending on the terms and conditions of Amazon Prime Australia.
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Cancelling a paid membership
If you have a paid Amazon Prime membership, you can cancel it by following these steps:
On a mobile device:
- Go to your profile.
- Select 'Your Account'.
- Navigate to ''Manage Prime Membership'.
- Choose ''Manage Membership'.
- Select ''Update, cancel, and more'.
- Click 'End membership' to confirm cancellation.
On a computer:
- Visit https://www.amazon.com/gp/primecentral.
- Click on 'Update, cancel, and more'.
- Select 'End membership'.
- Follow the prompts to finalise the cancellation.
Alternatively, you can cancel your paid membership by going to the ''Settings" section of Your Account. Here, you can find the ''Manage Prime Membership" section. On the left-hand side of the page, click on "End membership and benefits". This will initiate the cancellation process for your paid membership.
It's important to note that if you haven't used any of the Amazon Prime benefits, such as Free Delivery, Prime Video, Prime Music, or Prime Reading, you may be eligible for a full refund. However, if you have utilised these benefits, you may only qualify for a partial refund or no refund at all, depending on the specific benefits used.
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Cancelling via Google Subscription Services
If you signed up for Amazon Prime through Google Play using the Android mobile shopping app or Prime Video Android app, you can cancel your subscription through Google Subscription Services. Here's how to do it:
- Open the Google Play Store on your Android device.
- Tap the menu icon (three horizontal lines) in the top-left corner of the screen.
- Select "Subscriptions" from the menu.
- Locate and select your Amazon Prime subscription from the list of active subscriptions.
- Tap "Manage" or "Cancel subscription".
- Follow the on-screen instructions to complete the cancellation process.
Please note that the exact steps may vary slightly depending on your device and the version of the Google Play Store app you are using.
Additionally, keep in mind that if you cancel your Amazon Prime subscription, you will still be able to enjoy the benefits until the end of your free trial period. After that, you will no longer have access to Prime benefits such as ultra-fast shipping, exclusive Amazon deals, Prime Video, and more.
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