Activating Digi Roaming Services In Brunei: A Simple Guide

how to activate digi roaming in brunei

Digi offers roaming services in over 100 countries, including Brunei. There are several ways to activate Digi roaming in Brunei. One way is to self-activate by using the MyDigi app. First, download the MyDigi app from the Play Store or App Store. Then, go to the Roaming tab and select Brunei as the country. Choose a Roaming Pass from the menu and select the date of activation. Confirm the purchase and you will receive a confirmation SMS. Alternatively, you can contact the Digi Customer Service Helpline at +6016-2211 800 or email and chat with the Digi chatbot.

Characteristics Values
Ways to activate Digi roaming Self-activate at MyDigi apps, contact Digi Customer Service Helpline, or email and chat with Digi chatbot
Roaming pass activation Select the country, choose the date of activation, and confirm the purchase
Roaming pass validity 3-day, 7-day, 14-day, and 30-day
Eligible countries Brunei Darussalam, Singapore, Indonesia, Thailand, Albania, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Cambodia, Canada, China, Congo DRC, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lithuania, Luxembourg, Macau, Malta, Mozambique, Nepal, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Turkey, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vietnam
Roaming pass cost RM25 for 3-day Asia Pass, RM50 for 7-day World Traveller Pass, RM35 per month for Roam Like Home add-on

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Download the MyDigi app

To activate Digi roaming in Brunei, you can download the MyDigi app on your device. This app is available for download on the Play Store or App Store.

The MyDigi app is a convenient way to manage your Digi roaming services. With the app, you can purchase and activate roaming passes, check your balance and usage, and even unsubscribe from roaming services if needed.

  • Download the MyDigi app from the Play Store or App Store.
  • Open the app and log in to your account.
  • Click on the 'Buy Add-Ons' or 'Add-Ons' section.
  • Select 'Roaming' from the menu.
  • Choose the country you are travelling to, which in this case is Brunei.
  • Select the roaming pass that suits your needs. There are different types of passes available, such as the 3-day Asia Pass, 7-day World Traveller Pass, or the Roam Like Home add-on for postpaid users.
  • Choose the activation date for your pass. You can select 'Now' for immediate activation or choose a future date and time.
  • Confirm your purchase.
  • You will receive a confirmation SMS notifying you of the successful purchase and activation of your roaming pass.

By following these steps, you will be able to easily activate Digi roaming in Brunei using the MyDigi app.

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Turn on data roaming

To turn on data roaming for your Digi account, you will first need to have purchased a roaming pass. There are two ways to do this:

Method 1 – No Internet Connection (USSD):

  • Select Roaming Pass from the menu list, and confirm your purchase.
  • You will receive a confirmation SMS stating you have successfully purchased the selected Roaming Pass.
  • Manually select the applicable network operator (preferred operator) from phone settings.
  • Turn on Data Roaming and Mobile Data on your mobile phone.

Method 2 – With WIFI connection (MyDigi App):

  • Go to the Roaming tab and select the country you are in.
  • Choose a Roaming Pass from the menu and select the date of activation (immediate activation or future activation).
  • Confirm the purchase.
  • You will receive a confirmation SMS stating you have successfully purchased the selected Roaming Pass.
  • Turn on Data Roaming and Mobile Data on your mobile phone.

Turning on Data Roaming

To turn on data roaming on your phone, you can follow these steps:

  • Go to Settings.
  • Select Mobile Data.
  • Select Mobile Data Options.
  • Slide the "Data Roaming" ON.

Alternatively, you can follow these steps:

  • Go to Settings.
  • Select Mobile Networks.
  • Slide the "Data Roaming" ON.

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Check your roaming balance

To check your roaming balance, you can use the MyDigi app or dial a USSD code.

Using the MyDigi App:

  • Download the MyDigi app from the Play Store or App Store.
  • Open the app and log in to your account.
  • Navigate to the "Usage" or "View Details" page.
  • Select "Internet" to check your data balance or "Voice" to check your call balance.

Using USSD Code:

Dial *800# on your phone and follow the prompts:

  • Select option 1 to check your internet quota balance.
  • Select option 2 to check your voice minutes balance.

Additionally, if you have the Roam Like Home Monthly Offer, you can also check your balance by dialling *128*3*2# and selecting option 1 to check your voice minutes balance (IDD minutes only).

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Choose a roaming pass

To choose a roaming pass, you must first decide on the duration of your trip and the number of countries you will be visiting. Here are some options for Digi roaming passes:

Digi Roaming Passes

Digi offers a range of roaming passes for both prepaid and postpaid customers. These include:

  • 1 Day Social Roaming Pass: This pass includes 50 MB of data and unlimited social messaging on chat-based apps for 24 hours. The cost varies depending on the country you are visiting, with prices of RM5, RM10, or RM25 per day.
  • 1 Day Roaming Pass: This pass provides 500 MB of data and 10 minutes of calls for 24 hours at a cost of RM15. The minutes can be used for local calls in the visited country, calls to participating countries, and calling Malaysia.
  • 3 Days Roaming Pass: This pass offers 2 GB of data and 30 minutes of calls for 72 hours (3 days) at RM25. The allowance doubles to 4 GB of data and 60 minutes of calls if you are on a Telenor network.
  • 5 Days Roaming Pass: The 5-day pass includes 500 MB of data for 120 hours (5 days) at RM5.
  • 7 Days Roaming Pass (Europe): This pass is designed specifically for Europe and provides 2 GB of data for Austria, Croatia, the Czech Republic, Greece, Poland, Romania, and Slovakia for 168 hours (7 days) at RM50.

Digi Daily Unlimited Internet Roaming Pass

This pass is exclusive to Digi Postpaid customers and offers unlimited data for RM36 or RM56 per country per day in 107 countries. There is a Fair Use Policy limit of 1 GB of high-speed data per day, after which your speeds will be throttled.

Digi Roam Like Home Monthly Offer

The Roam Like Home Monthly Offer is available to Digi Postpaid subscribers and includes 5 GB of roaming data and 60 local roaming minutes. Select Digi Postpaid plans also offer an additional 60 IDD minutes. The price for this pass ranges from RM0 to RM35. It can be used in the following 10 countries:

  • Australia
  • China
  • Hong Kong
  • Indonesia
  • Myanmar
  • Philippines
  • Singapore
  • Taiwan

Digi Asia Pass and World Traveller Pass

Digi also offers two new international roaming plans: a three-day Asia Pass and a seven-day World Traveller Pass. The Asia Pass provides 2 GB of internet data and 30 minutes of voice calls for RM25 and can be used in over 20 countries, including Vietnam, China, and Japan. There is a promotion that offers an extra 2 GB of data if you use the pass in Singapore, Thailand, and Indonesia. The World Traveller Pass, priced at RM50, includes 7 GB of internet data and 60 minutes of voice calls and can be used in 46 countries, including the United States, New Zealand, and Australia.

Digi Roaming Pass via CelcomDigi

If you are a CelcomDigi subscriber, you can also choose from the following roaming passes:

  • 3-Day Unlimited Roaming
  • 7-Day Unlimited Roaming
  • 14-Day Unlimited Roaming
  • 30-Day Unlimited Roaming
  • 4GB High-speed Internet
  • 2GB High-speed Internet (refreshed daily)
  • 3GB High-speed Internet (refreshed daily)
  • 5GB High-speed Internet @ RM10

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Select your roaming pass activation date

To select your roaming pass activation date, you can follow these steps:

Via the MyDigi App:

  • Download the MyDigi app from the Play Store or App Store.
  • Log in to the app.
  • Click on 'Buy Add-Ons'.
  • Click on 'Roaming' and select the country you are travelling to.
  • Choose your desired roaming pass.
  • Select your activation date. You can choose "Now" for immediate activation or select a future date and time for activation. The pass will be activated anytime between 12 am to 2 am Malaysia Time (GMT+8) on the selected date.
  • Confirm your purchase.
  • You will receive a confirmation SMS once your roaming pass is activated.

Via the Celcom Life App:

  • Download the Celcom Life app.
  • Log in to the app.
  • Click on 'Buy Add-Ons'.
  • Click on 'Roaming' and select the country you are travelling to.
  • Choose your desired roaming pass.
  • Select your activation date.
  • Confirm your purchase.
  • Your pass will be activated immediately if purchased for immediate use.
  • You will receive a confirmation SMS once your roaming pass is activated.

Via USSD:

  • Dial *800#.
  • Select the roaming pass you intend to purchase.
  • Confirm your purchase.
  • You will receive a confirmation SMS stating that you have successfully purchased the selected roaming pass.

Please note that when purchasing via USSD, you cannot pre-book your pass in advance. This method is only available after arriving at your destination country.

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