
Austrian trains are generally considered to be reliable, with modern amenities and comfortable seating. The national railway company, ÖBB, offers high-speed Railjet services that connect major cities and extend to neighbouring countries such as Germany, Switzerland, Italy, and Hungary. ÖBB trains are known for their punctuality, with short connecting times and minimal delays. They provide a range of classes, from Economy to Business, with features like air conditioning, Wi-Fi, and dining options. However, some travellers have experienced issues with lost items, delays, and customer service. Overall, Austrian trains offer an efficient and pleasant travel experience, making cities and Alpine regions accessible to locals and tourists alike.
What You'll Learn
Austrian train services vary in quality
ÖBB, the national railway company of Austria, is rated better than Deutsche Bahn in punctuality and reliability. Short connecting times are common because the trains are usually on time. One traveller said: "Very rarely I had delays of more than 5 minutes." However, another passenger noted that delays of more than 15 minutes are possible, especially during busy periods.
ÖBB daytime train services are categorised as Railjet Express (the fastest trains), Railjet (other express trains between major cities), IC (less frequent express trains to tourist resorts), REX (regional trains and local trains outside the major cities), and S-Bahn (local trains in Austrian cities). The Railjet services from and to Vienna tend to operate to fixed schedules, departing hourly or every other hour.
While some passengers have praised the Railjet and Nightjet services as "great", others have had negative experiences. One traveller said their overnight train between Vienna and Venice had no running water, while another said their train from Vienna to Budapest was "unbearably slow" and "stopped frequently, with long waits".
Austrian Railways' Economy Class offers modern, comfortable seats in air-conditioned trains, with power outlets, tables, and WiFi available on many services. First Class offers adjustable seats, more legroom, extra-wide tables, and power outlets at each seat, while Business Class provides maximum distance between seats, leather covers, leg rests, and reading lights.
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Railjet and Nightjet services are highly regarded
The Railjet trains are considered to be either wonderfully futuristic or hideously ugly, depending on one's perspective. However, they provide a fast and efficient mode of transportation, connecting major cities in Austria and extending to neighbouring countries like Germany, Switzerland, Italy, and Hungary.
The Nightjet, on the other hand, offers comfortable overnight travel in sleeper cars, couchettes, and seating carriages. Passengers can wake up refreshed at their destination, which can include cities like Salzburg, Vienna, Innsbruck, Bregenz, and Arlberg. The sleeper cars and couchettes accommodate different group sizes and privacy preferences, ranging from one to six beds.
Both the Railjet and Nightjet services are known for their punctuality and reliability, with short connecting times and minimal delays. Passengers appreciate the convenience of advance seat reservations, which guarantee their preferred seating arrangements. Overall, these services are praised for their comfort, efficiency, and accessibility, contributing to a positive travel experience in Austria.
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OBB trains have a mixed reputation
On the positive side, many passengers have reported that OBB trains are usually on time, with some stating that delays of more than 5 minutes are very rare. The short connecting times between trains are also a result of this punctuality. In addition, the OBB is rated better than the Deutsche Bahn in terms of punctuality and reliability.
However, there are also reports of delays, particularly during peak hours when there are a lot of trains on the tracks. Delays at border controls have also been mentioned, and some passengers have expressed frustration over the lack of assistance from staff in dealing with delays or other issues.
In terms of comfort and amenities, opinions vary as well. Some passengers have praised the OBB trains for their cleanliness, comfort, and efficiency, while others have complained about issues such as a lack of running water in bathrooms, inadequate heating, and noisy school groups.
OBB trains offer a range of classes, from Economy to Business, with varying levels of comfort and amenities. The higher classes offer more spacious seating, adjustable seats, extra legroom, and additional features like leather seat covers, leg rests, and reading lights. However, even the Economy Class is described as modern and comfortable, with features such as air conditioning, power outlets, tables, and WiFi access.
Overall, while the OBB train service in Austria has received praise for its punctuality and modern amenities, there are also reports of delays and mixed experiences with customer service, resulting in a varied reputation.
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Austrian trains are comfortable and efficient
The Austrian Railways' Economy Class features modern, comfortable seats with power outlets and tables. The trains are air-conditioned and equipped with WiFi, and some even have a small onboard bistro. For those seeking more space and luxury, First Class offers adjustable seats, extra legroom, wider tables, and the option to order food and drinks directly to your seat.
If you're looking for the ultimate in comfort and opulence, Business Class delivers an even more exclusive experience. Enjoy maximum legroom, leather-covered seats, leg rests, and ample table space. It's the perfect environment to relax or get some work done, with dedicated power outlets at each seat and quiet surroundings.
Beyond the train journey itself, ÖBB provides smart mobility services that integrate seamlessly with other modes of transportation. Through the Wegfinder app, you can easily find, book, and pay for a range of options, including e-scooters, rental cars, and bikes, ensuring a smooth and efficient travel experience.
When it comes to efficiency, Austrian trains excel in connecting major cities and destinations across the country. For example, you can travel from Vienna International Airport to Salzburg's main train station in as little as 2 hours and 49 minutes, reaching interval speeds of 140 mph (230 km/h). The Railjet Express (RJX) and Railjet (RJ) services offer express connections between Vienna, Salzburg, Innsbruck, St. Anton, and Bregenz, while the Nightjet provides comfortable overnight travel to destinations like Salzburg, Vienna, Innsbruck, and Arlberg.
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The Austrian train network is reliable
ÖBB operates a comprehensive network of routes, connecting major cities and destinations across Austria, including Vienna, Graz, Linz, Salzburg, Innsbruck, and St. Anton. They offer various services, such as Railjet Express (RJX), the fastest trains on the Vienna-Salzburg-Innsbruck route, and Railjet (RJ), which provides express services between major cities.
The Austrian Railways' Economy Class offers modern and comfortable seats, air conditioning, power outlets, tables, and WiFi availability. First Class provides additional amenities, such as adjustable seats, extra legroom, and wider tables. Passengers can also take advantage of the onboard bistro and food and drink services.
The Nightjet service allows passengers to travel comfortably overnight to destinations like Salzburg, Vienna, Innsbruck, and Arlberg. Sleeper cars and couchette coaches accommodate different group sizes and privacy preferences.
ÖBB also provides international routes, connecting Austria with neighbouring countries such as Germany, Switzerland, Italy, and Hungary. Their high-speed trains, efficient connections, and modern amenities make the Austrian train network a reliable choice for travellers.
While there may be occasional delays or issues, as evident in some reviews, the overall consensus is that the Austrian train network is reliable and a preferred mode of transportation for many travellers.
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Frequently asked questions
Austrian trains are generally considered reliable. The ÖBB, or Austrian Railways, is rated better than the Deutsche Bahn in punctuality and reliability. Short connecting times are common because the trains are usually on time.
Austrian trains have three classes: Economy, First, and Business. Economy Class offers modern, comfortable seats with power outlets and tables, and WiFi is available on many trains. First Class offers adjustable seats, more legroom and space, extra-wide tables, and power outlets at each seat. Business Class offers maximum distance between seats, leather covers, leg rests, reading lights, and plenty of table space.
Austrian trains and train stations are generally considered safe. However, as with any form of transportation, there may be occasional incidents of theft or loss, as some travellers have reported.
Austrian trains offer a range of amenities to ensure a pleasant journey. These include air conditioning, a restaurant and bistro, and complimentary WiFi. There are also children's cinemas and mobile communications repeaters for uninterrupted connectivity. Onboard entertainment options may vary depending on the route and train type.
You can book tickets for Austrian trains through the ÖBB website or the Wegfinder app. The ÖBB SparSchiene ticket is ideal for those who plan their trips in advance, offering discounted rates for long-distance journeys. You can also reserve your seat in advance for a small fee.