Book Your Austrian Airlines Seat: A Simple Guide

Are you planning to fly with Austrian Airlines and want to ensure you get the seat you prefer? Reserving a seat on Austrian Airlines is a straightforward process that can be done online or through their customer service. In this guide, we'll walk you through the steps to reserve your seat, whether you're booking directly with Austrian Airlines or through a travel agency. We'll also provide tips on how to choose the best seat for your needs and what to do if you need to make changes to your reservation.

Online Booking: Reserve seats online through the Austrian Airlines website or app

To reserve a seat on Austrian Airlines, you can conveniently do so online through their website or mobile app. Here's a step-by-step guide to help you through the process:

First, access the Austrian Airlines website or open the app on your device. Log in to your account using your booking reference or frequent flyer number if you have one. If you're a new user, you'll need to create an account, which is a quick and secure process. Once logged in, you'll be directed to the booking dashboard. Here, you can view your upcoming flights and any existing reservations.

Next, locate the specific flight you wish to reserve a seat for. You can search for flights by date, departure and arrival cities, and other preferences. Once you've selected the desired flight, click on the 'Manage Booking' or 'Reserve Seat' option, which will typically be found on the flight details page. This action will open a new window or tab with the seat reservation section.

In the seat reservation section, you'll see a visual representation of the aircraft's layout, often with different seat categories and availability. You can choose from various seat options, such as standard, extra legroom, or even premium seats, depending on the class and availability. Select the preferred seat type and row, ensuring you meet any specific requirements, such as proximity to an exit or a particular view.

After making your selection, you'll be prompted to provide additional passenger information, such as names, contact details, and any special requests or dietary requirements. Review the booking summary to ensure all details are correct, and then proceed to the payment page. Here, you can enter your payment details securely and complete the reservation.

Once the payment is successful, you will receive a confirmation message and an email with your seat reservation details. You can also access this information in your booking history on the Austrian Airlines website or app. This online booking process is a convenient and efficient way to secure your preferred seat, ensuring a comfortable journey with Austrian Airlines.

Call Center: Contact the Austrian Airlines call center for seat reservations

To reserve a seat on Austrian Airlines, you can conveniently reach out to their dedicated call center. Here's a step-by-step guide on how to proceed:

Contact Information: Begin by locating the Austrian Airlines call center's phone number. You can find this information on their official website or by searching for "Austrian Airlines customer service phone number." The call center representatives are typically available 24/7, ensuring assistance whenever you need it.

Dialing the Number: Once you have the number, dial it using your phone. You may be prompted to select your preferred language, usually English, German, or another option, depending on your region.

Navigating the Menu: After connecting, you'll likely be greeted by an automated menu. Follow the prompts carefully. You might be asked to select your country, language, and then the specific department you need assistance with. For seat reservations, choose the appropriate option, which could be labeled as "Manage Booking," "Seat Selection," or a similar term.

Speaking to an Agent: If the automated system doesn't provide an immediate solution, stay on the line to speak to a customer service representative. Clearly state your intention to reserve a seat on an upcoming flight. Provide your booking reference number or travel itinerary details to ensure a smooth process. The agent will guide you through the reservation process, allowing you to choose your preferred seat based on availability.

Additional Tips: When speaking to the agent, be prepared to provide your travel dates, flight numbers, and any specific preferences you have, such as an aisle or window seat. The call center staff is trained to assist with various inquiries, so don't hesitate to ask for help if you encounter any issues during the process.

Airport Desk: Reserve seats at the Austrian Airlines desk at the airport

If you're planning to fly with Austrian Airlines and want to ensure you get the seat you prefer, visiting the airline's desk at the airport is a straightforward way to make your seat reservation. Here's a step-by-step guide to help you through the process:

Upon arriving at the airport, locate the Austrian Airlines check-in counter. These desks are typically positioned in the main terminal area and are easily identifiable by the airline's branding and signage. Approach the counter and inform the staff that you wish to reserve a seat. They will guide you through the process and may ask for your booking reference or passenger name.

Provide the necessary details to the airline staff. They might have a digital system where you can select your preferred seat from an interactive map of the aircraft. Alternatively, they may offer you a paper form to fill out, where you can manually choose your desired seat. Be specific about your preferences, such as an aisle or window seat, or a particular row or section of the aircraft.

Once you've made your choice, the staff will process your request and provide you with a confirmation. This could be in the form of a printed boarding pass, a digital boarding pass on their mobile app, or a verbal confirmation. Make sure to ask for and keep a copy of this confirmation for your records.

It's important to note that while the airport desk is a convenient option, you can also reserve seats online through the Austrian Airlines website or mobile app. However, if you prefer a more personalized experience and want to ensure your specific seat preferences are met, visiting the airport desk is a reliable method. Remember to arrive at the airport with enough time to allow for any potential queues and to give yourself ample time to check in and board the aircraft.

Loyalty Program: Use your loyalty program membership to reserve premium seats

If you're a frequent flyer with Austrian Airlines, their loyalty program, known as Miles & More, offers a convenient way to secure those coveted premium seats. Here's how you can utilize your membership to your advantage:

Understanding Miles & More: Miles & More is a frequent-flyer program that rewards members for their travel with Austrian Airlines and its partners. It provides various benefits, including priority boarding, bonus miles, and access to exclusive offers.

Earning Miles: To reserve premium seats, you'll need to have accumulated enough miles in your account. You can earn miles through flights with Austrian Airlines, other Star Alliance members, and various partner companies. Consider booking your flights with Austrian Airlines to maximize your mile accumulation.

Premium Seat Reservation: Once you've built up a substantial number of miles, it's time to make your reservation. Log in to your Miles & More account on the Austrian Airlines website or mobile app. Navigate to the 'My Bookings' section and look for the option to 'Reserve Premium Seat'. Here, you can select your preferred seat in the premium cabin, often offering more legroom and additional amenities.

Benefits of Premium Seats: These seats provide an enhanced travel experience. You'll enjoy priority boarding, ensuring you get a good seat from the start. Additionally, premium seats often come with extra legroom, allowing for a more comfortable journey. Some flights may also offer in-seat entertainment systems and other luxury features.

Tips for Success: To increase your chances of securing premium seats, consider booking your flights well in advance. Austrian Airlines often releases premium seat availability a few weeks before departure. Being a member of Miles & More also grants you access to special promotions and offers, so keep an eye on your inbox for exclusive deals.

Special Requests: Submit special requests for seat reservations during booking

When booking a flight with Austrian Airlines, you have the option to make special requests to ensure a comfortable and personalized travel experience. One of the key requests is seat reservation, which allows you to choose your preferred seat on the aircraft. This is particularly useful if you have specific needs or preferences, such as extra legroom, a window or aisle seat, or if you are traveling with a group and want to sit together.

During the booking process, look for the 'Special Requests' section, which is usually available on the payment or confirmation page. Here, you can specify your seat preference. Austrian Airlines offers various seating options, including standard, extra legroom, and premium economy seats. You can also request specific rows or seats, such as those near the front of the cabin or in the exit rows, which often provide additional benefits like more legroom and priority boarding.

If you are traveling with family or friends and wish to sit together, simply enter the passenger names and their relationships in the appropriate fields. Austrian Airlines will then do its best to accommodate your request, ensuring that your group is seated together. It's important to note that while the airline will make every effort to honor these requests, they cannot guarantee specific seats due to various factors like aircraft configuration and availability.

Additionally, if you have any specific dietary requirements or medical conditions that need to be considered, you can also include this information in the special requests section. Austrian Airlines provides a dedicated field for medical conditions, allowing you to specify any necessary accommodations. This ensures that the airline is aware of your needs and can make the necessary arrangements to provide a safe and comfortable journey.

By taking the time to submit these special requests, you can ensure that your travel experience with Austrian Airlines is tailored to your preferences and needs. Remember to review the booking confirmation to verify that your seat reservation and other special requests have been successfully processed. Enjoy your flight and have a pleasant journey!

Frequently asked questions