Lexi Webster
Austrian Airlines offers a customer support phone line and email address for customers to contact them with any inquiries, issues or concerns. The airline also has a help centre and website where customers can find more information.
| Characteristics | Values |
|---|---|
| Phone number | (800) 843-0002 |
| Average hold time | 3-5 minutes |
| Longest wait times | Wednesday |
| Shortest wait times | Sunday |
| Average call time | 6 minutes |
| Yes | |
| Social media | Yes |
What You'll Learn
Austrian Airlines customer service phone number: (800) 843-0002
If you need to contact Austrian Airlines, you can call their customer service team on the toll-free number (800) 843-0002. This number can be used for inquiries and flight-related questions, as well as reporting lost or damaged baggage. You can also contact Austrian Airlines by email, or via their website, www.austrian.com, or their help centre.
The average hold time for the phone number is 3 to 5 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 6 minutes. Austrian Airlines may ask you for your phone number, first and last name or email to identify you as a customer.
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Average hold time: 3-5 minutes
Austrian Airlines can be contacted by phone, email, or social media. The best phone number to call Austrian Airlines is 800 843 0002, which is a toll-free number. The average hold time is 3-5 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 6 minutes. Be prepared for the call as Austrian Airlines may ask you for the following information to identify you as a customer: phone number, first and last name or email.
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Average call time: 6 minutes
To contact Austrian Airlines, you can call their customer support phone number on (800) 843-0002. This is a toll-free number. The average hold time is 3 to 5 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 6 minutes. Be prepared for the call as Austrian Airlines may ask you for your phone number, first and last name or email to identify you as a customer. You can also contact Austrian Airlines via email or social media.
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Contact via email: www.austrian.com
You can contact Austrian Airlines by phone, email or social media. The best phone number to call Austrian Airlines is 8008430002. This number is toll-free and 69% of consumers used this number to address their issues and concerns. The average hold time is from 3 to 5 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 6 minutes. Austrian Airlines may ask you for the following information to identify you as a customer: phone number, first and last name or email.
To contact Austrian Airlines via email, visit www.austrian.com. You can also visit the help centre for more information.
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Contact via social media: Facebook
Austrian Airlines can be contacted via phone, email, or social media.
Austrian Airlines has a Facebook page, which can be found at www.facebook.com/AustrianAirlines. The airline also has a Facebook Messenger chatbot called myAustrian Messenger, which can be used to find out information on flight status and baggage allowance, as well as to search for flights and destination information. The chatbot is currently only available in English, but other languages are expected to be supported in the future. Austrian Airlines takes the protection of your personal data very seriously and uses your data in accordance with the General Data Protection Regulation (EU Regulation 2016/679; GDPR).
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Frequently asked questions
You can call Austrian Airlines on their toll-free number: (800) 843-0002.
The average hold time is 3-5 minutes. The longest wait times are on Wednesdays, while the shortest are on Sundays.
Austrian Airlines may ask you for your phone number, first and last name, or email address to identify you as a customer.
The most commonly used way to contact Austrian Airlines is by phone. You can also reach out via email or social media.
If your baggage is lost or damaged, you should report it immediately to the Austrian Airlines baggage service office at the airport or contact customer service at (800) 843-0002.
