Omari Gates
Torpedo7 is an online retailer that previously served customers in Australia and New Zealand. The company offered a wide range of products, including sporting goods, camping gear, and bicycles, and was known for its competitive prices. However, in 2019, Torpedo7 announced that it would be closing down its Australian operations and returning to its New Zealand roots. As a result, Australian customers were no longer able to purchase products from Torpedo7, and the company's website specifically stated that they were leaving the Aussie market. While there were some complaints about slow delivery times and customer service, Torpedo7 was popular among Australian consumers for its affordable prices and diverse product range.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Torpedo7 previously shipped to Australia, but as of 2019, they have closed their business to Australian customers. |
| Shipping Time | When Torpedo7 shipped to Australia, delivery times varied. Some customers reported receiving their orders within 6-9 days, while others experienced longer waits of up to several weeks. |
| Customer Service | There are some complaints about a lack of response from customer service. |
Explore related products
What You'll Learn
Torpedo7's Australian website is no longer operational
The shutdown of the Australian website means that Australian customers can no longer purchase Torpedo7 products online directly from the company's website. However, it appears that the company continues to operate in New Zealand, as indicated by their message: "Join us anytime for an adventure in New Zealand, we'll be there!".
Torpedo7's departure from Australia was met with mixed reactions. Some customers expressed disappointment, particularly those who had frequently purchased snowboarding, MTB, and cycling gear from the website. They appreciated the convenient prices and quality of the products offered by Torpedo7.
On the other hand, some customers commented that the closing-down sale prices were not as attractive as expected, with already inflated RRP prices. Additionally, there were concerns about the availability of certain high-end products, possibly due to supplier restrictions.
With the closure of its Australian website, Torpedo7 customers in Australia will no longer have direct online access to the company's products and services. It remains to be seen whether the company will offer international delivery options or alternative online purchasing methods for Australian customers in the future.
The Australian Dextrose Source: What You Need to Know
You may want to see also
Explore related products
The company has left the Australian market
Torpedo7, previously Australia and New Zealand's largest bike store, has left the Australian market as of February 2019. The company announced its departure from Australia on its website, stating that it was "moving back to New Zealand".
The decision to leave the Australian market was met with disappointment from some Australian customers, who appreciated the company's previously convenient online presence, great prices, and quality products. Some customers also expressed frustration with the closing-down sale, citing issues with inflated prices and delivery costs.
Prior to its exit from the Australian market, Torpedo7 had a strong online presence in Australia, offering a full range of bikes, parts, clothing, and accessories. The company's Australian website, torpedo7.com.au, is no longer operational, and attempts to access it redirect customers to a page stating that the company has left the Australian market.
Torpedo7's departure from Australia may have been influenced by a change in ownership, which resulted in a shift in their marketing approach and a diversification of their product range. The company now focuses on serving customers in New Zealand, and it is unclear if they offer international delivery to Australia or other countries.
While Torpedo7 no longer serves the Australian market directly, it is possible that Australian customers may still be able to purchase their products by visiting New Zealand or through alternative means. However, this may require additional costs and considerations, such as international shipping or travelling to New Zealand, which could impact the convenience and affordability that Torpedo7 customers previously enjoyed.
Mentos in Australia: A Gluten-Free Treat?
You may want to see also
Explore related products
They are still operating in New Zealand
Torpedo7, previously Australia and New Zealand's largest bike store, ceased its business operations in Australia in 2019. The company announced its closing down sale in February 2019, marking its departure from the Australian market and a return to its roots in New Zealand.
Despite this change, Torpedo7 continues to operate in New Zealand, serving customers in the region. The company's focus on the New Zealand market has resulted in a shift back to its original base. While it is no longer physically present in Australia, Torpedo7 maintains its online presence through its website, torpedo7.co.nz, catering to New Zealand customers.
This decision to leave the Australian market may have been influenced by various factors, including changes in ownership, marketing strategies, and product diversification. Torpedo7's absence in Australia has left a gap, with customers expressing disappointment about the closure and their desire for competitive pricing and quality products.
The company's New Zealand operations, however, remain active, indicating that Torpedo7 is still committed to serving its customers in that country. Torpedo7's New Zealand website continues to offer a range of products, including bikes, parts, clothing, and accessories, catering to the needs of outdoor enthusiasts and cyclists in the region.
While the company has shifted its focus solely to the New Zealand market, it is important to note that its impact on Australian consumers and the local industry was significant during its time of operation. With its competitive pricing, Torpedo7 offered Australian customers an alternative to traditional retailers, creating a lasting impression on the market.
Maximizing Superannuation: Understanding Government Contribution Matches in Australia
You may want to see also
Explore related products
Torpedo7 previously offered free shipping to Australia
In the lead-up to its closure, Torpedo7 offered a closing down sale with 30% off almost everything and 20% off clearance prices. Despite the discounts, some customers were unsatisfied with the deals, claiming that the original prices were inflated.
Prior to its exit from the Australian market, Torpedo7 offered a wide range of products, including bikes, parts, clothing, and accessories. The company was known for its competitive prices, especially on high-end Shimano components, which were significantly cheaper than buying from local dealers or the Australian Shimano distributor.
Torpedo7's delivery times to Australia varied, with some customers reporting delays of up to 9 days or more for their orders to arrive. However, others experienced faster delivery times, receiving their orders within 6 to 9 days.
While Torpedo7 no longer ships to Australia, it continues to serve customers in New Zealand, offering a range of products and deals to its local market.
The Outnet: Shipping to Australia?
You may want to see also
Explore related products
Customers have reported slow delivery times in Australia
Torpedo7 was Australia and New Zealand's largest bike store, offering a full range of bikes, parts, clothing, and accessories at competitive prices. However, in 2019, the company announced that it was closing down its Australian operations and returning to its Kiwi roots.
Prior to this decision, customers in Australia had reported slow delivery times, particularly those in Perth. One customer reported that their first order took 9 days to arrive, and their second order took even longer. Another customer, Karati, ordered some small items on July 26th and had still not received them as of August 3rd, the date of their forum post. They also noted that Torpedo7's customer service was lacking, as they had sent three emails with no response.
In contrast, another customer, stylo, reported a 9-day delivery time, which they considered "not too bad."
It is worth noting that some customers attributed the slow delivery times to Australia Post, stating that even letters can take 4-5 days to arrive, and that the delays were often in getting the items to Australia Post rather than the postal service itself.
Torpedo7's closure in Australia was met with disappointment from some customers, who appreciated the company's great prices and value for money, especially for snowboarding and MTB gear. However, others felt that the company's closing down sale did not offer any real bargains, with one customer stating that the 30% discount was still overpriced.
Gypsum's Geological Journey: Exploring Australia's Natural Deposits
You may want to see also
Frequently asked questions
No, Torpedo7 does not ship to Australia. The company has closed its business to Australian customers and moved back to New Zealand.
Torpedo7 closed its Australian business on Friday, February 15, 2019.
Torpedo7 offered a full range of bikes, parts, clothing, and accessories at competitive prices.
There are mixed reviews about Torpedo7's delivery to Australia. Some customers reported slow delivery times, while others received their orders within a reasonable timeframe.
