Lyla Lindsey
The RealReal is an online luxury consignment store that offers pre-owned designer clothing, bags, shoes, and jewelry. The company ships to over 60 countries outside of the United States, including Australia, via UPS Worldwide Expedited, UPS, DHL Express. However, shipping to Australia is relatively expensive, costing around US$50 (AU$69), which may outweigh the benefits of purchasing cheaper second-hand items. Additionally, customers are responsible for any import duties, goods and services tax (GST), value-added tax (VAT), and customs fees. Despite some criticism regarding the authentication of their products, The RealReal employs a rigorous authentication process that utilizes both human expertise and AI, with authenticators receiving specialized training to identify counterfeits.
| Characteristics | Values |
|---|---|
| Shipping to Australia | US$50 (AU$69) |
| Shipping Carriers | UPS Worldwide Expedited, UPS, DHL Express |
| Shipping to P.O. Boxes | Not available |
| Shipping to APO/FPO addresses | Not available |
| Shipping to U.S. Territories | Not available |
| Shipping to Hawaii and Alaska | Additional $5 fee |
| High-value orders | Require 2 additional processing days |
| International shipping | May be subject to import taxes, customs duties, and other fees |
| International returns | Customer is responsible for return shipping fees |
| Package consolidation | Available with a paid Premium membership |
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What You'll Learn
Shipping costs to Australia
The RealReal ships to over 60 countries outside of the United States, including Australia. The company uses UPS Worldwide Expedited, UPS, and DHL Express to deliver international orders. However, they do not ship to P.O. Boxes, APO/FPO addresses, or select U.S. Territories.
The RealReal charges a shipping fee of US$50 (AU$69) for orders to Australia. This price is significantly higher than some of its competitors, such as Net-a-Porter, My Theresa, Matches, Revolve, and Shopbop, which offer lower shipping rates or free shipping for orders over a certain amount.
It is important to note that orders shipped outside of the United States may be subject to additional import taxes, customs duties, and other fees levied by the destination country. These charges are the customer's responsibility and are usually collected at the time of delivery.
To save on shipping costs, customers can consider using a package forwarding service like MyUS, which offers a US shipping address and then forwards packages to the customer's home country at a lower cost. Package consolidation services, such as those provided by MyUS, can also help customers save up to 80% on standard international shipping rates by combining multiple packages into one.
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Shipping carriers
The RealReal ships to over 60 countries outside of the United States, including Australia. All orders are shipped via UPS Worldwide Expedited, UPS, or DHL Express. Shipping to Australia costs US$50 (AU$69), which some customers have criticised as being too expensive.
If you are looking for cheaper shipping options, you might consider using a third-party shipping company such as MyUS. MyUS provides you with a US address to which you can ship your items from The RealReal. MyUS will then forward your package to your home address. MyUS offers free package consolidation, which can save you up to 80% off standard international shipping rates. They also offer free package repacking and free package storage for 30 days. MyUS has two types of memberships: Single Package and Premium. The Single Package membership is free and gives you a US address to ship to. The Premium membership costs money but allows you to combine items from multiple stores into one package at no additional cost.
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Import taxes and duties
The RealReal ships to over 60 countries outside of the United States, including Australia. However, customers need to be aware of the import taxes and duties that may apply to their orders.
When an order is shipped to Australia, it is the customer's responsibility to ensure that the item can be legally imported and to pay any applicable import duties, goods and services tax (GST), value-added tax (VAT), and customs fees. The Australian Border Force (ABF) enforces import tax laws and has the authority to seize and destroy goods if import taxes are not paid. Therefore, it is essential for customers to understand the potential charges and their responsibilities.
The two main taxes levied on imports to Australia are the Goods and Services Tax (GST) and customs duty. The GST on imports is calculated at 10% of the value of the taxable importation, which includes the customs value of the goods. This tax is payable by the importer at the same time and in the same manner as customs duty. Depending on the products being imported, other niche taxes may also apply, such as the Luxury Car Tax (LCT) or the Wine Equalisation Tax (WET).
It is worth noting that shipments to Australia valued at or below $1,000 AUD generally do not incur duties, taxes, or charges. However, certain goods, such as tobacco, tobacco products, and alcoholic beverages, are always subject to duties and taxes, regardless of their value. Additionally, some goods may be eligible for Tariff Concession Orders (TCOs), which provide reduced or zero rates of customs duty for items not produced in Australia or currently in short supply.
To ensure compliance with customs regulations and accurately calculate any applicable duties and taxes, importers can consult the Australian Customs Tariff and work with a customs broker or freight forwarder. By planning and understanding the potential charges, customers can make informed decisions when ordering from The RealReal and avoid unexpected costs or delays.
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Shipping times
The RealReal ships to over 60 countries outside of the United States, including Australia. The company ships all international orders via UPS Worldwide Expedited, UPS, and DHL Express. Shipping times vary based on the destination. For orders placed after Thursday, 12 pm Pacific Time, customers should expect a delay of 2 days.
Shipping to Australia costs US$50 (AU$69). This is considered expensive, especially when compared to other retailers. For example, shipping with Net-a-Porter costs AU$10 (US$7), while shipping with Revolve costs AU$13.76 (US$10) or is free for orders over AU$100.
There is an additional $5 fee for packages shipped to Hawaii and Alaska, with an estimated delivery time of 4-6 business days. High-value orders or orders shipped to an address other than the billing address require approximately 2 additional processing days. A customer service representative will contact the customer if their order needs extra processing time.
The RealReal may not always be the most affordable option for shipping to Australia. However, customers can use a service like MyUS to save up to 80% on shipping costs. MyUS provides customers with a US address, allowing them to shop from The RealReal and then forward the package to their home address. MyUS also offers free package consolidation, ensuring that multiple packages are combined into one for maximum cost savings.
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$29.74 $39.99
Shipping multiple items
The RealReal ships to over 60 countries, including Australia, via UPS Worldwide Expedited, UPS, and DHL Express. However, they do not deliver to P.O. Boxes, APO/FPO addresses, and select U.S. Territories.
If you need to ship multiple items from The RealReal, you can save money by signing up for a paid Premium membership with MyUS. This gives you access to package consolidation, which allows you to combine items from multiple stores into one package at no additional cost, reducing your shipping costs.
- Sign up for a free Single Package or Premium membership with MyUS to obtain a unique US and UK address.
- Shop from The RealReal and ship your purchases to your MyUS address.
- MyUS packing experts will consolidate your packages into one, repack them to ensure protection and cost-effectiveness, and store them for up to 30 days while you wait for additional packages.
- Ship the consolidated package from MyUS to your home address.
By consolidating packages, you can save up to 80% off standard international shipping rates. Additionally, MyUS provides a 30-day free trial, allowing you to test the service before committing.
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Frequently asked questions
Yes, The RealReal ships to over 60 countries outside of the United States, including Australia.
Shipping to Australia costs US$50 (AU$69).
Yes, you can use a package consolidation service like MyUS, which offers a free 30-day trial and can save you up to 80% off standard international shipping rates.
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