Leslie Massey
MacMall is an Apple reseller that offers MacBooks at lower prices than Apple. While MacMall does not offer international shipping to every country, it is possible to ship MacMall products to Australia using a package forwarder. One recommended package forwarder is MyUS, which offers weight-based pricing, allowing customers to know the exact shipping cost before purchasing from MacMall. MyUS also provides additional services such as processing returns and notifying customers if their purchases arrive damaged. However, it is important to note that MacMall has received mixed reviews, with some customers reporting issues with customer service, shipping, and product quality.
| Characteristics | Values |
|---|---|
| Shipping to Australia | MacMall does not ship directly to Australia. However, it can be done through a package forwarder like MyUS. |
| Shipping time | It takes 1-2 days for MyUS to process the order, and then 1-12 days for shipping, depending on the method chosen. |
| Shipping costs | MyUS offers weight-based pricing, so the cost can be determined before purchase. |
| Customer service | MacMall offers 24/7 customer service, but only for sales-related queries. Support is available via phone, live chat, email, and an enquiry form. |
| Reviews | MacMall has mixed reviews, with an average rating of 2 stars out of 5 on Sitejabber. Some reviewers mention issues with shipping and customer service. |
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What You'll Learn
MacMall doesn't ship to Australia directly
MacMall does not ship to Australia directly. However, you can use a package forwarder such as MyUS to ship MacMall products to Australia. MyUS has been recommended by Borderoo, a website that provides tips on international shipping. MyUS has the lowest rates, is tax-free, and is the most popular shipping forwarder in the United States.
After purchasing your items from MacMall, you can have them shipped to the MyUS warehouse. MyUS will then spend 1-2 days processing your order before shipping it to you in Australia. The time it takes for your order to arrive will depend on the shipping method you select, ranging from 1-12 days.
It is important to note that MacMall has received mixed reviews for its shipping practices and customer service. Some customers have reported issues with receiving their orders, while others have praised the company for its timely delivery.
Additionally, MacMall offers discounted prices on MacBooks, iPads, and other Apple devices through its "Deal of the Week" and "Deals of the Day" promotions. These discounts can range from 5-15% compared to Apple's official online store. However, it is always a good idea to read reviews and do your research before making a purchase, especially if you are considering using a third-party shipping service.
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Using a package forwarder, you can ship MacMall to Australia
MacMall may not offer international shipping to every country. If MacMall doesn't ship to your country, you can use a package forwarder to ship your items to a US/UK package forwarder who'll then ship your package to your international location.
One recommended option is MyUS.com, a popular shipping forwarder that offers low rates, tax-free purchases, and transparency on shipping costs. After your MacMall order arrives at MyUS, they will spend 1-2 days processing your order before shipping it out to you within 1-12 days, depending on the shipping method selected.
Other package forwarding services include Buyandship, PACK & SEND, Shipito, US to Oz, and ComGateway. When choosing a provider, it's important to consider not just the shipping price but also the service quality and any additional features offered. For instance, some providers offer insurance, special packaging, and photo updates of your items.
Additionally, be aware that freight forwarders may charge extra fees for sales tax, GST on low-value goods, and other surcharges that may only be mentioned in the small print.
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MyUS is a recommended package forwarder
MacMall is an online store that sells Apple products, Mac computers, and accessories. While MacMall does ship internationally, it is suggested that they may not offer international shipping to every country. For instance, one review mentions that MacMall does not ship to Australia.
If you want to purchase something from MacMall and have it delivered to a country that they do not ship to, you can use a package forwarder. A package forwarder will allow you to ship MacMall products to any country or region in the world. MyUS is a recommended package forwarder for the following reasons:
- MyUS has the lowest rates and is tax-free.
- You can see the exact cost of your international shipment before you ship anything to MyUS.
- MyUS offers upfront pricing, so you only pay for what your package weighs.
- You can save up to 80% on shipping costs by bundling your purchases.
- MyUS offers fast shipping, with packages delivered in 2 to 4 days.
- MyUS will help process your returns if you received the wrong item or a broken item.
- MyUS will notify you if your purchases arrive damaged at their facility.
- MyUS has been described as reliable, honest, and convenient by its customers.
- MyUS offers easy sign-up and a concierge service that can place the order for you.
Overall, MyUS is a highly recommended package forwarder that can help you ship MacMall products to any country in the world, including Australia.
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MacMall offers same-day shipping within the US
If you are ordering from outside the US, MacMall may not offer international shipping to your country. In this case, you will need to use a package forwarder, such as MyUS, which will accept your MacMall delivery and then ship it to your international location. MyUS is recommended by Borderoo, which states that it has the lowest rates, is tax-free, and is the most popular shipping forwarder.
MyUS offers weight-based pricing, so you will know the exact shipping cost before you make your purchase from MacMall. Once your order arrives at MyUS, they will spend 1-2 days processing it, and then you will receive it within 1-12 days, depending on the shipping method.
MacMall has a large physical presence in the US, with stores in Torrance, Santa Monica, and Huntington Beach, California.
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MacMall has a 24/7 customer service helpline
MacMall does not ship to every country internationally, including Australia. However, customers can use a package forwarder such as MyUS to ship MacMall products to Australia. MyUS offers weight-based pricing, allowing customers to know the exact shipping cost before purchasing from MacMall. After an order arrives at MyUS, it takes 1-2 days (excluding weekends and holidays) to process, and then 1-12 days for delivery, depending on the shipping method.
If you have any concerns or issues with your order, you can contact MacMall's customer service helpline for assistance. The company offers a range of business services, including dedicated account executives, Windows installation on Macs, and software licensing. With a dedicated MacMall Business Account Executive, businesses can access customized sites with specific pricing. Additionally, MacMall provides software licensing and tracking, imaging and replication, asset tagging, and leasing services.
While MacMall offers a 24/7 customer service helpline, it is important to consider the mixed reviews regarding the company's overall customer service. The availability of a helpline does not necessarily guarantee a positive experience, as some customers have encountered challenges with their orders and received unsatisfactory responses from MacMall.
To avoid potential issues, it is recommended to carefully review customer testimonials and weigh the benefits and risks before making a major online purchase from MacMall or any other online retailer.
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Frequently asked questions
MacMall does not ship directly to Australia. However, you can use a package forwarder like MyUS to ship MacMall products to Australia.
You can ship your items to a US/UK package forwarder who will then ship your package to your international location. MyUS offers low rates, tax-free purchases, and allows you to see the exact cost of your international shipment before you ship anything to them.
After your MacMall order arrives at MyUS, they will spend 1-2 days processing your order. After it is shipped, you will receive your item within 1-12 days, depending on the shipping method selected. The time taken for your MacMall order to arrive at MyUS depends on the store's shipping policy and delivery times, which can range from 2 days to a couple of weeks.
MacMall promises 24/7 customer service, but this is limited to sales-related queries. Customer support is available every day during business hours (from 6 am to 5 pm) via phone, live chat, an inquiry form, and email. Social media support is not offered.
