
Lamps Plus offers a wide range of indoor and outdoor lighting fixtures, including lamps, shades, and ceiling fans. The company provides various shipping and delivery services, including free shipping on select items to the contiguous United States. But what about international shipping? As of February 2023, Lamps Plus does offer international shipping to countries like Canada. However, it is unclear if they ship to Australia specifically, and customers outside the US may encounter additional charges. This includes customs charges, duties, and return shipping fees.
| Characteristics | Values |
|---|---|
| International shipping | Yes, Lamps Plus offers international shipping |
| Shipping cost | Based on the size, weight, and destination zone of the product ordered |
| Shipping cost for orders under $50 | $5 shipping charge |
| Express delivery or second-day delivery | Extra |
| Free shipping | Yes, but only for certain items and shipments made to the 48 contiguous states |
| Free shipping on Lamps Plus Open Box orders | No |
| Shipping to Canada | Yes, but select merchandise is not available for shipment to Canada, including oversized items, ceiling fans, some custom-made designs, and certain light bulbs |
| Shipping to Alaska, Hawaii, Mexico, and other international destinations | No |
| Shipping quotes for international orders | Do not include customs charges, duties, dock fees, brokerage fees, or any other internationally related charges |
| Return policy | Merchandise must be in the original packaging and returned within 60 days of receiving it |
| Return shipping charges | Responsibility of the customer and are non-refundable |
| Freight pick-up fee | $99 per item |
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What You'll Learn

Lamps Plus offers international shipping
However, it is important to note that Lamps Plus' electrical products and bulbs are designed for use on the North American 110-volt system. Items with cords and plugs use Type A or Type B North American plugs. Therefore, customers outside of North America should ensure that they have the appropriate adapters and voltage converters for the products they intend to purchase.
Additionally, shipping quotes for international orders do not include customs charges, duties, dock fees, brokerage fees, or any other internationally related charges. These additional costs may apply, depending on the destination country's regulations and policies.
Lamps Plus provides detailed information about its shipping policies on its website, including specific restrictions and limitations for certain destinations. It is recommended to review their shipping and delivery policies to understand the options available for your specific location.
For customers in Canada, Lamps Plus offers international shipping, but there are some restrictions on select merchandise. Items that cannot be shipped to Canada include oversized items, ceiling fans, certain light bulbs, and some custom-made designs. Customers shipping items to Canada are responsible for covering all charges related to return shipping.
Lamps Plus' free shipping offers and promotions are typically restricted to the contiguous United States and do not apply to international destinations, including Canada, Mexico, and others.
To place an international shipping order, customers can follow the standard online ordering process. During this process, a message will indicate that the provided postal code is outside of the regular shipping zones. After placing the order, customers will receive an email with a shipping quote for approval.
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Shipping quotes exclude customs charges
Lamps Plus offers free shipping on many of its products, but this is only available within the contiguous United States. Deliveries to Canada are available, but they do not qualify for free shipping and can take up to 7 business days.
Lamps Plus does not ship internationally to countries other than Canada. Therefore, they do not ship to Australia.
Shipping quotes do not include customs charges, duties, dock fees, brokerage fees, or other internationally related charges. Customs costs are not included in shipping quotes because the cost of customs fees and tariffs is unknown at the time of quoting. These costs vary depending on the items being shipped and the countries of origin and destination. The purpose of customs is to control the flow of goods, especially restricted and prohibited products, into and out of a country. About 3% to 5% of shipments are selected for a customs exam, which comes with a fee and may cause delays.
Customs costs can be estimated in advance to prepare for any additional charges. The duty fee is usually expressed as a percentage of the value of the goods, although some items incur a flat rate per kilogram. To determine the duty fee, multiply the goods’ value by the HTS percentage code for those goods and then divide that total by 100. For example, if the goods are worth $5,000 and the HTS code is 2.5%, then the duty fee is $125. Tariff lookup tools can also be useful for searching the customs database.
Some businesses choose not to include shipping costs in their quotes because they are unknown until the item is purchased and can be weighed. They may instead give customers ample information on what the charges are likely to be.
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Free shipping is only available in the US
Lamps Plus offers international shipping to countries like Canada, the UK, and Australia. However, free shipping is only available within the United States, specifically the lower 48 continental US states. This excludes US territories like Hawaii and Alaska, as well as other countries, including Canada and Mexico.
The free shipping offer applies to select items and standard shipping methods. For orders under $50, a $5 shipping charge is added. Express delivery and second-day delivery incur additional charges. Free returns are also offered on specific items, but this excludes freight shipments and certain brands.
While Lamps Plus does ship internationally, electrical products and bulbs are designed for the North American 110-volt system. This is an important consideration for customers outside North America, as these products may not be compatible with local electrical systems.
Additionally, customers outside the contiguous United States may experience longer delivery times and higher shipping costs. International shipping quotes do not include customs charges, duties, dock fees, brokerage fees, or other internationally related charges. These additional costs can significantly impact the overall price of the order.
Lamps Plus's free shipping and free returns policies are generous but limited to US customers. International customers, including those in Australia, will need to factor in shipping costs and potential electrical compatibility issues when placing orders.
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Returns must be shipped to the warehouse
Lamps Plus offers international shipping to countries like Canada, the UK, and Australia. However, free shipping is only available for certain items and shipments to the 48 contiguous United States, excluding Hawaii and Alaska, and other international destinations.
If you need to return an item to Lamps Plus, it's important to note that not all items can be returned to a Lamps Plus store location. Certain purchases must be shipped back to their warehouse, including:
- Furniture and rug purchases: These items cannot be returned to a store location and must be shipped back to the Lamps Plus warehouse. This includes items purchased through online marketplaces like Amazon, eBay, Walmart, Google Shopping, or other similar platforms. Make sure to use the original shipping boxes and packing materials for these returns.
- Open Box purchases: Items bought through Lamps Plus Open Box, which offers discounted rates on previously returned or lightly used products, must be shipped back to the warehouse.
- Room of Choice Delivery and Ground Level Entry Delivery orders: These orders must be returned within 10 days and cannot be returned to a store location.
- Giclee and Color Plus items: These specific types of items also fall under the category of purchases that must be shipped back to the Lamps Plus warehouse.
When returning items to the Lamps Plus warehouse, there are several important steps to follow:
- Use the original packaging: All merchandise must be returned in its original packaging, including boxes and packing materials. This is a standard requirement for most returns.
- Obtain a Return Merchandise Authorization (RMA): Before shipping your return, you must first obtain an RMA by calling 877-704-2425. This RMA will be included on the return address form or provided via email.
- Shipping carriers and tracking: You can ship your return via FedEx, UPS, or USPS. Obtain a tracking number to monitor the status of your return shipment.
- Return shipping charges: Customers are responsible for covering all return shipping charges, which are non-refundable. For items delivered via freight, there is also a $99 freight pickup fee per item, which will be deducted from your return amount.
- International returns: For returns from Canada, shipping must be sent via UPS using the documentation provided by Lamps Plus with the RMA.
- Refunds: Once the returned product is received at the Lamps Plus warehouse in good condition, a refund for the product and tax will be issued to the original method of payment.
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Lamps Plus offers in-store pickup
You can also return items purchased online to any Lamps Plus store within 60 days of receiving them. However, some items cannot be returned to a store location and must be shipped back to the Lamps Plus warehouse, including furniture and rugs, Amazon.com, eBay, Walmart, and other marketplace-sourced orders, and Giclee and Color Plus items.
Lamps Plus has store locations in Arizona, California, Colorado, Nevada, Oregon, Texas, and Washington. The company ships items to the contiguous United States, Canada, and Mexico, but shipping charges vary depending on the size, weight, and destination of the product ordered. Free shipping is offered on select items to the contiguous United States, but does not apply to international orders or items shipped by freight.
Lamps Plus does not appear to ship internationally outside of North America. There is no mention of shipping to Australia on the Lamps Plus website, and electrical products and bulbs sold by the company are designed for use on the North American 110-volt system.
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Frequently asked questions
Yes, Lamps Plus offers international shipping. However, electrical products and bulbs sold through Lamps Plus are designed for use on the North American 110-volt system only and use Type A or Type B North American plugs.
Shipping quotes for international orders exclude customs charges, duties, dock fees, brokerage fees, and other internationally related charges. You will be contacted by email with a shipping quote for you to approve.
Shipping to international destinations other than Canada takes up to 7 business days, depending on the shipping location.











































