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Ironside Computers is a US-based company that builds high-performance and gaming PCs. While Ironside Computers does not directly ship to Australia, there are ways for Australian customers to obtain their products. Ironside requires customers to have a physical address in the United States to ship internationally. This can be achieved through Freight Forwarders, companies that provide a US address to receive purchases and then ship them to Australia. Services like MyUS can consolidate multiple packages into one shipment, making it convenient for international customers. However, it is important to note that Ironside Computers is not liable for customs and import policies or associated fees and taxes. Customers are responsible for being aware of their country's customs regulations. Additionally, Ironside Computers has specific terms and conditions regarding refunds, returns, and shipping damage, which customers should review before making a purchase.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Ironside does not directly ship to Australia. However, customers can use a freight forwarding service to obtain a free US address and ship to Australia. |
| Freight Forwarding Services | MyUS, and other freight forwarders, consolidate multiple packages into one shipment and deliver to Australia. |
| Shipping Time | Ironside does not guarantee when an order is shipped out. Next-day air service does not guarantee next-day delivery from the order date but from the date of shipping. |
| Shipping Costs | Ironside does not cover return shipping costs. |
| Returns | Ironside accepts returns within 30 days of receiving the PC. Peripherals can only be returned within 30 days. |
| Refunds | Ironside issues refunds for defective hardware components. A 20% restocking fee is applied to returns unless there are defective hardware components. |
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What You'll Learn
Ironside does not ship directly to Australia
Ironside Computers does not ship directly to Australia. However, there are alternative options available for Australian customers who wish to purchase their products.
One option is to use a freight forwarding service, which provides you with a physical address in the United States to which your Ironside order can be delivered. From there, the freight forwarder will ship the package to your door in Australia. This option does not require you to live in the United States or have friends or relatives there.
It is important to note that when using freight forwarding services, you, as the customer, are responsible for being aware of the customs policies in your place of residence and any associated fees or taxes. Ironside Computers is not liable for providing this information or for any additional costs incurred.
Additionally, Ironside Computers reserves the right to delay or decline orders for any reason, and once an order is shipped, they are not able to stop the shipment. Therefore, it is essential to ensure that you have provided the correct shipping address and that someone is available to sign for the package upon delivery.
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Freight forwarders can deliver Ironside products to Australia
Ironside Computers does not ship to Australia directly. However, freight forwarders can deliver Ironside products to Australia. Freight forwarders are companies based in the USA that provide you with a US address so that you can receive orders from Ironside. Once the freight forwarder receives your package from Ironside, they will ship it to Australia.
One such freight forwarder is MyUS, which offers the additional benefit of consolidating multiple packages into one single shipment before sending it to Australia. This service allows you to order items from the US as if you were a resident.
It is important to note that Ironside Computers is not liable for providing customs and import policies or any fees and taxes associated with international shipments. The customer is responsible for being aware of the customs policies in their country and managing any associated costs.
Additionally, Ironside Computers has specific terms and conditions regarding refunds and returns. Any computers owned for more than 30 days are not eligible for a refund, and refunds are issued only for the sale amount, excluding freight charges. A 20% restocking fee is typically applied to computer systems unless there are defective hardware components or issues caused by hardware inside the computer. Returns must include the original packaging, manuals, and all accessories, and return shipments must be insured and shipped with a tracking number.
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MyUS is a freight forwarder that ships Ironside products to Australia
While Ironside Computers does not ship directly to Australia, you can use MyUS, a freight forwarder, to get Ironside products delivered to your door in Australia.
MyUS is a large company with over 5 million members in 220 countries and territories. It offers a 30-day free premium trial ($7/month thereafter) and is exempt from sales tax, giving customers tax-free shopping.
After you sign up for an account with MyUS, you will be provided with a US address to use as your delivery address when shopping from US retailers. Once MyUS receives your package from Ironside, they will ship it straight to your address in Australia. They will also consolidate multiple packages into one single shipment before sending it to you.
It's important to note that freight forwarders like MyUS charge postage fees and a range of other fees depending on the services provided. Additionally, Ironside Computers is not liable for customs and import policies or any associated fees or taxes for international shipments. Therefore, when using a freight forwarder, you should be aware of the customs policies in your place of residence and any potential additional costs.
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Ironside is not responsible for international shipment fees
Ironside Computers does not directly ship to Australia. However, there are Freight Forwarding services that you can use to get Ironside products delivered to your door in Australia. These services provide you with a physical address in the United States to which your Ironside order will be shipped. After receiving your package from Ironside, the Freight Forwarder will ship it to your address in Australia. MyUS is one such Freight Forwarder.
When using these Freight Forwarding services, it is important to remember that you, as the customer, are responsible for any fees or taxes associated with international shipments. Ironside Computers is not liable for providing customs and import policies or for any additional charges that may arise during the forwarding process. Therefore, it is essential to be aware of the customs policies and potential fees in your country of residence.
Additionally, Ironside Computers has specific terms and conditions regarding shipping and returns. They reserve the right to delay or decline an order for any reason, and once an order is shipped, they are not able to stop the shipment. In the event of a lost package, Ironside Computers will work with the shipper courier to put a tracer on the package, which typically takes around 3 days for air packages and 7 business days for ground packages.
It is also worth noting that Ironside Computers has a restocking fee of 20% for computers owned for more than 30 days, and they do not refund shipping costs. In the case of shipping damage, Ironside Computers offers free return shipping within the first 30 days of receiving the computer, and the computer will be repaired by Ironside Computers.
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Ironside does not guarantee delivery dates
Ironside Computers does not guarantee delivery dates. While they ship orders from fulfilment warehouses, they cannot guarantee when an order is shipped out due to various circumstances. For instance, if they are unable to charge your card or verify your address, your order may be delayed. Additionally, if you choose next-day air service, it does not guarantee that you will receive your order the day after placing it. Instead, you will receive it the day after Ironside ships the order, which may be delayed for any reason.
Once an order is shipped, Ironside is no longer responsible for the delivery. The shipper courier is in charge of delivering the products, and Ironside cannot stop the shipment. If the shipper loses the package, they will initiate a tracer, which can take around three days for air packages and seven business days for ground packages. Ironside will not ship out a replacement package until the shipper courier confirms that the original package is lost and reimburses Ironside.
Furthermore, Ironside is not liable for providing customs and import policies for international shipments. The customer is responsible for being aware of the customs policies in their country and any associated fees or taxes. International shipments may also be subject to delays due to customs clearance, which is beyond Ironside's control.
While Ironside does not provide specific information about shipping to Australia on their website, it is possible to use freight forwarding services to receive Ironside products in Australia. These services provide you with a physical address in the United States, allowing you to order items as if you were a US resident. However, using these services does not guarantee a specific delivery date, as the actual delivery time may vary.
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Frequently asked questions
Ironside does not ship to Australia directly, but you can use a Freight Forwarder company to get your items delivered to an Australian address.
Freight Forwarders are companies based in the USA that give you a US address to send your purchases to. Once they receive your package, they will ship it straight to Australia.
Ironside is not responsible for any fees or taxes associated with international shipments. The customer is responsible for being aware of the customs policies in their place of residence and covering any associated costs.
