
Hourglass Cosmetics is a luxury cosmetics company that offers international shipping to select countries. The company's website does not explicitly mention Australia in its shipping policy, and there are some indications that Hourglass may not ship directly to Australia due to shipping constraints. However, Hourglass products can be purchased internationally through third-party websites such as Big Apple Buddy, which offers global shipping to over 100 countries, including Australia. Additionally, customers in the UK can take advantage of free standard shipping on orders over £100, while those in the US can enjoy free shipping on orders exceeding $50.
| Characteristics | Values |
|---|---|
| Shipping to Australia | No |
| Shipping outside the contiguous US | No |
| International shipping options | Standard Courier or Express Courier – Air |
| International delivery times | 5-14 business days |
| International duties and taxes | Applicable outside the US (except the European Union, Norway and Switzerland) |
| International payment options | Local payment options vary based on the selected shipping country |
| Shipping charges | Non-refundable |
| Returns | Accepted within 45 days from the date of purchase |
| Exchange | Applicable only for Vanish Airbrush Concealer |
| Tracking | Available via email and the Global-E Tracking Portal |
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What You'll Learn

Hourglass ships internationally to over 100 countries
Hourglass Cosmetics offers international shipping to select countries through its e-commerce partner, Global-E. Orders are typically delivered within 5-14 business days, including 1-2 days for order processing, 1-2 days for transport to the shipping facility, and 3-10 business days for shipment. International orders are subject to duties and taxes, which are displayed at checkout and based on the country's national laws. Hourglass Cosmetics does not ship to freight forwarders due to import restrictions.
While Hourglass Cosmetics does ship internationally, there are some restrictions and variations in availability by region. For instance, in November 2021, Hourglass was not shipping to Australia, according to a post on Reddit. However, as of August 2024, Big Apple Buddy, a third-party international shipping service, includes Australia in its list of countries to which it can ship Hourglass products.
In the UK, Hourglass Cosmetics provides complimentary next-day shipping for orders over £100, while orders under £100 incur a £5.95 shipping fee. Orders are typically processed within two business days, excluding weekends and holidays. Hourglass Cosmetics does not ship to the Channel Islands or the Isle of Man.
In the US, Hourglass Cosmetics offers free standard shipping for orders over $50. Domestic exchanges are only available for the Vanish Airbrush Concealer. Exchanges for different sizes are not applicable, and exchanges are only accepted for orders made on the Hourglass Cosmetics website.
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Hourglass does not ship outside the contiguous US for restricted items
Hourglass Cosmetics offers international shipping to a variety of countries, including Australia. However, it is important to note that Hourglass does not ship items considered hazardous materials (HAZMAT) outside of the contiguous US. These items are restricted from air transport due to US Department of Transportation regulations and can only be shipped via ground shipping within the US.
When shipping internationally, Hourglass uses an international e-commerce partner, Global-E, for billing and shipping. International orders are typically delivered within 5-14 business days, although delivery times may vary depending on the shipping country. International shipping options include Standard Courier and Express Courier – Air, with flat-rate or free shipping depending on the total order amount and shipping country.
For returns, Hourglass offers complimentary shipping within 45 days of purchase for both the US and the UK. However, original shipping charges are non-refundable. Refunds are made to the same payment method, and returns must be delivered to the return center to be processed. Exchanges are only applicable to orders containing Vanish Airbrush Concealer within the domestic US.
While Hourglass does offer international shipping, certain restricted items may limit their ability to ship to all locations. Customers can use services like Big Apple Buddy to purchase and ship Hourglass products from the US to their international location, including Australia.
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Hourglass offers free standard shipping on US orders over $50
Hourglass Cosmetics offers free standard shipping for US orders over $50. This offer is only available to US residents. For orders under $50, standard shipping costs $5.95.
Hourglass Cosmetics does ship internationally, but there are some exceptions. For example, they do not ship to freight forwarders due to import restrictions imposed by local governments. They also do not offer shipping outside the contiguous US for orders with restricted items, such as hazardous materials (HAZMAT). These items are restricted from air transport due to US Department of Transportation regulations and must be shipped by ground shipping only.
International orders are shipped via their e-commerce partner, Global-E, and typically delivered within 5-14 business days. International customers can choose between Standard Courier or Express Courier – Air shipping options, with flat-rate shipping or free shipping depending on the total order amount.
As of November 2021, Hourglass Cosmetics did not ship to Australia. However, as of August 2024, Big Apple Buddy offers global shipping for Hourglass products to Australia. Big Apple Buddy is an online store that allows customers to purchase Hourglass products from the US and have them shipped internationally.
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Hourglass ships to the UK and Northern Ireland
Hourglass Cosmetics offers international shipping to select countries. Orders are shipped via their international e-commerce partner, Global-E, and customers are billed by Global-E at the time their parcel is shipped from the US. International orders are typically delivered within 5-14 business days, though delivery times may vary based on the shipping country.
Hourglass does not ship to the Channel Islands or the Isle of Man. Due to import restrictions, the company also does not ship to freight forwarders. Certain items may be restricted from air transport due to US Department of Transportation regulations and must be shipped by ground shipping only.
While Hourglass does not ship to Australia, customers can purchase Hourglass products from Mecca.
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$14.5 $16.95

Big Apple Buddy offers Hourglass products to Australia
Hourglass Cosmetics is a luxury cosmetics brand known for its innovative formulas and chic packaging. While the company offers international shipping to various countries, it appears that Hourglass does not ship directly to Australia due to shipping constraints. However, Australians can still purchase Hourglass products through third-party retailers, such as Mecca.
This is where Big Apple Buddy comes in. Big Apple Buddy offers Hourglass products to Australia by providing international shipping from Hourglass in the United States. Big Apple Buddy is not a parcel forwarder; instead, it operates like a typical e-commerce store, offering a user-friendly shopping experience without the need for account registration or membership fees.
To purchase Hourglass products through Big Apple Buddy, simply browse the Hourglass catalogue on their website, add items to your cart, and provide your shipping details to obtain a quote. You can then select your preferred shipping option, with choices from FedEx and UPS, and complete your purchase by entering your payment information.
Big Apple Buddy takes care of the entire process, from acquiring your selected Hourglass products in the United States to coordinating delivery to your international address. The convenience of this service is further enhanced by the possibility of discovering exclusive items not available locally and taking advantage of potential price differences between regions.
In addition to Australia, Big Apple Buddy provides global shipping to numerous countries, including Austria, Belgium, Canada, France, Germany, Hong Kong, Italy, Japan, and many more. So, whether you're in Australia or elsewhere, you can enjoy the convenience of shopping for Hourglass cosmetics through Big Apple Buddy and have your glam delivered right to your doorstep.
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Frequently asked questions
Hourglass does not ship directly to Australia. However, you can use a third-party parcel forwarding service, such as Big Apple Buddy, to get Hourglass products delivered to Australia.
Shopping with Big Apple Buddy is like buying from any other e-commerce store. You don't need to sign up for an account or pay membership fees. Simply search for the Hourglass item you want, add it to your cart, enter your shipping details, select your preferred shipping option, and enter your payment details.
Hourglass international orders are typically delivered within 5-14 business days. However, delivery times may vary depending on the shipping country.
Hourglass offers free standard shipping on all U.S. orders over $50.00. For international orders, they offer flat-rate shipping or free shipping depending on the shipping country and total order amount.








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