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BHB Reptiles does not export live animals due to the high costs and paperwork involved. The company has also stated that they do not provide international shipping to every country. However, they do ship air freight from Detroit Metro Airport to your nearest airport, and shipping charges will be quoted when you order.
| Characteristics | Values |
|---|---|
| Shipping destination | BHB Reptiles does not export live animals internationally due to high costs and paperwork involved. |
| Shipping carriers | FedEx Priority Overnight Service, air freight from Detroit Metro Airport (DTW) |
| Shipping days | Monday–Wednesday (weather-dependent) |
| Shipping rates | Vary based on city, size, and quantity of animals purchased |
| Payment methods | Checks, money orders, wire transfers, PayPal, credit cards (Visa, Mastercard, Discover, American Express) |
| Payment timing | Full payment required before shipping |
| Customer communication | Pre-shipment phone call to answer questions and ensure preparation |
| Pickup options | BHB Reptiles office, FedEx Hub, FedEx Ship Center |
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What You'll Learn
BHB Reptiles does not export live animals outside the US
BHB Reptiles offers direct-to-door delivery or local pickup at a FedEx Hub for its customers. However, it is important to note that due to the nature of shipping live animals, packages must be held at a FedEx Ship Centre and not any other FedEx location. This is to ensure the safety and well-being of the animals during transit. BHB Reptiles also prioritises customer communication and provides a pre-shipment phone call to answer any questions and ensure customers are fully prepared for their new pet reptile.
The company's shipping policy is influenced by weather conditions to protect the reptiles. Shipping is typically limited to Monday through Wednesday, with deliveries available Tuesday through Thursday. This schedule may be adjusted due to weather concerns or FedEx delays to ensure the safety of the animals. BHB Reptiles also offers air freight shipping to customers' nearest airport from Detroit Metro Airport (DTW), with shipping charges quoted based on varying costs.
While BHB Reptiles does not export live animals internationally, it is possible for customers outside the US to utilise package forwarding services to receive their orders. These services provide a UK address, allowing customers to purchase items from BHB Reptiles and have them shipped to the provided UK address. The package forwarding company then forwards the package to the customer's address outside the US. This option may incur additional costs and taxes, but it provides a solution for individuals interested in purchasing from BHB Reptiles despite the company's domestic shipping restrictions.
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BHB Reptiles offers direct-to-door delivery
Once an order is placed, BHB Reptiles will call to schedule a shipping date and to ensure that someone will be available at the delivery address to receive the package. If temperatures may impact shipping, BHB Reptiles can arrange for the order to be held for pick-up at the nearest FedEx Ship Centre that holds live animals.
BHB Reptiles does not export live animals internationally due to the high costs and paperwork involved. However, they do offer air freight from Detroit Metro Airport (DTW) to your nearest airport. Shipping charges will be quoted when placing an order, as costs vary depending on the size and quantity of animals purchased.
Full payment is required before shipping, and BHB Reptiles accepts various payment methods, including checks, money orders, wire transfers, PayPal, and major credit cards.
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BHB Reptiles uses FedEx Priority Overnight Service
BHB Reptiles is committed to ensuring the safety of its reptiles and considers weather conditions before shipping. The company ships live animals Monday through Wednesday and delivers them Tuesday through Thursday. Shipping dates are subject to change based on weather conditions and FedEx scheduling. For winter shipping, temperatures must stay above 25 degrees Fahrenheit in Michigan and the destination area. Temperatures in the destination area must be above 35 degrees Fahrenheit to deliver to a home address.
BHB Reptiles offers direct-to-door delivery or local pickup at a FedEx Hub. Customers can also schedule a personalized pickup at the BHB Reptiles office or the Reptarium on weekends. The company prioritizes customer communication with a pre-shipment phone call to ensure customers are fully prepared and to answer any questions.
BHB Reptiles provides a full refund if the animal does not arrive alive. The company accepts various payment methods, including checks, money orders, wire transfers, PayPal, and credit cards. All checks must clear before an order is shipped, and payment must be made in full before shipping.
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BHB Reptiles accepts payment via checks, money orders, wire transfers, and PayPal
BHB Reptiles, a company that sells reptiles, accepts a variety of payment methods for customer convenience. These include checks, money orders, wire transfers, and PayPal. The company also accepts major credit cards, including Visa, Mastercard, Discover, and American Express.
BHB Reptiles was co-founded by Brian and Lori Barczyk in 1989 and has since become a trusted source for purchasing pet reptiles. The company prioritizes customer satisfaction and offers a simple and safe purchasing experience, with direct-to-door delivery or local pickup options available.
To ensure the safety of their reptiles, BHB Reptiles only ships on days when weather conditions are favourable. They ship with FedEx Priority Overnight from Monday to Wednesday, with deliveries available from Tuesday to Thursday. The company also provides the option of shipping air freight from the Detroit Metro Airport (DTW) to the customer's nearest airport.
Before placing an order, customers can browse the available reptiles on the BHB Reptiles website or contact their customer service team by phone or email. Full payment is required before shipping, and BHB Reptiles guarantees the live arrival of all their animals.
While BHB Reptiles offers a range of payment options, it is important to note that they do not export live animals internationally due to high costs and paperwork involved. However, they ship within the United States, ensuring that their reptiles reach their new homes safely and securely.
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BHB Reptiles does not offer customer refunds or returns
BHB Reptiles is committed to making the process of purchasing a pet reptile safe and simple. They offer direct-to-door delivery or local pickup at a FedEx Hub. The company prioritizes customer communication with a pre-shipment phone call to ensure customers are fully prepared and to answer any questions. BHB Reptiles also provides a comprehensive Care Sheet Tab on their website, offering detailed guides on caring for various reptiles, including Ball Pythons, Leopard Geckos, Crested & Gargoyle Geckos, Leachie Geckos, Yellow-bellied Mourning Geckos, Corn Snakes, and Green Anacondas.
BHB Reptiles' website includes information on the specific sexes and sizes of their animals. They also provide a wealth of knowledge to support both beginner hobbyists and serious investors, making the platform a reliable choice for reptile enthusiasts. BHB Reptiles' commitment to customer service and reptile care is evident in their clear and helpful communication throughout the buying process.
While BHB Reptiles does not offer refunds or returns, they do provide customers with the option to pay in installments online with Shop Pay. They accept various payment methods, including checks, money orders, wire transfers, PayPal, and major credit cards. However, full payment is required before shipping, and all checks must clear before an order is shipped.
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Frequently asked questions
BHB Reptiles does not export live animals due to the high costs and paperwork involved.
BHB Reptiles accepts checks, money orders, wire transfers, PayPal, and credit cards (Visa, Mastercard, Discover, and American Express).
Shipping rates vary depending on the size and quantity of animals purchased, as well as the destination city.
After placing an order, BHB Reptiles will contact you to schedule a shipping date. They ship with FedEx Priority Overnight Service from Monday to Wednesday.
Yes, you can schedule a pickup at the BHB Reptiles office or the nearest FedEx Ship Center that holds live animals.
