
Mental health issues affect a significant number of Australians, with anxiety and depression being among the most common conditions. The Australian government has implemented initiatives to improve access to mental health services and make treatment more affordable. Medicare, Australia's public health insurance scheme, offers mental health coverage, including subsidised mental health treatments and services. The Better Access initiative provides Medicare benefits for eligible individuals, allowing them to access up to 10 individual and 10 group allied mental health services annually. Additionally, Medicare Mental Health Centres offer free and confidential mental health information, services, and support without the need for appointments, referrals, or enrolment. While private health insurance typically covers mental health and psychiatry, Medicare plays a crucial role in ensuring that all Australians, regardless of their financial situation, have access to the mental health support they need.
| Characteristics | Values |
|---|---|
| Cost of mental health treatments | Covered by Medicare Mental Health |
| Who can access it? | Anyone |
| Is an appointment, referral, Medicare enrolment or Medicare card needed? | No |
| Is there a cost? | Free |
| Is there a limit to the number of sessions? | 10 individual and 10 group sessions with an eligible mental health professional each calendar year |
| Who can refer you to a mental health professional? | Your doctor |
| What can your doctor do? | Refer you to a psychiatrist or other eligible mental health professional, give you a prescription for medicines to treat depression or anxiety |
| What is the Better Access initiative? | An Australian Government initiative that helps people get mental health support at a lower cost |
| What is a mental health treatment plan? | A plan for people with a mental health condition, created by your doctor, outlining the goals for your treatment |
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What You'll Learn

Medicare Mental Health Centres
These centres help people find simple ways to improve and maintain their well-being, better understand their feelings, and find helpful services and tools to live a healthy life. Medicare Mental Health Centres also provide support in multiple languages through the Translating and Interpreting Service (TIS National), which covers more than 100 languages and is available 24 hours a day, every day, for the cost of a local call.
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Pregnancy counselling
Australia's Medicare system provides support for mental health treatments. Medicare Mental Health Centres offer free, confidential mental health and well-being information, services, and support. No appointment, referral, Medicare enrolment, or Medicare card is required, and non-citizens can also access support. Medicare also covers the cost of appointments with doctors who bulk-bill, and patients can claim the covered amount if they pay the full cost upfront.
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$16.62 $19.95

Private health insurance
Some private health insurance policies may offer comprehensive coverage for mental health treatment, including inpatient and outpatient services, psychotherapy, counselling, and medication. Other policies may have restrictions or limitations on mental health coverage, such as limited sessions with a psychologist or counsellor, or a requirement to pay an excess or co-payment for admissions to a private hospital.
It's worth noting that in Australia, the government's Better Access initiative helps people access mental health support at a lower cost. This initiative provides Medicare benefits to eligible individuals, allowing them to access up to 10 individual and 10 group allied mental health services each calendar year. This initiative aims to improve the treatment and management of mental illnesses and encourage more people to seek support.
If you have private health insurance and are seeking mental health treatment, it's important to understand your policy's coverage and any applicable waiting periods or restrictions. Contacting your insurance provider directly is the best way to get accurate and up-to-date information about your mental health coverage. Additionally, if you have any concerns or complaints about your private health insurance, you can reach out to the Private Health Insurance Ombudsman for assistance.
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Mental health treatment plans
In Australia, Medicare subsidises a large number of health services and products, including mental health treatments. Mental health treatment plans can help cover the cost of seeing a specialist mental health professional, such as a psychologist, psychiatrist, occupational therapist, or social worker.
Under the Better Access initiative, eligible individuals can access up to 10 individual and 10 group sessions with a mental health professional each calendar year. These sessions can be claimed through Medicare, which will cover some or all of the costs, depending on the fees set by the health professional.
To access a mental health treatment plan, individuals should first see their doctor, who will assess their needs and determine if they meet the criteria for a mental health diagnosis. This may take a few visits, as the doctor will need to understand the patient's situation and make an accurate diagnosis.
It is important to note that mental health treatment plans are confidential, and doctors cannot share this information without the patient's consent. Additionally, there are mental health support services available for individuals in crisis or immediate danger, such as Lifeline, which can be reached 24 hours a day, 7 days a week.
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The Better Access initiative
The Australian Government's Better Access initiative, also known as the "Better Access to Psychiatrists, Psychologists and General Practitioners initiative", is a program that provides subsidised mental health care to Australian residents. The scheme is a key component of healthcare in Australia. It was launched in November 2006 by the then Minister for Health and Ageing, Tony Abbott, after extensive consultation with the Australian Psychological Society and other mental health groups.
The introduction of the Better Access scheme has provided over 30 million individual treatment services for Australians with mental health disorders. However, a prominent concern of the initiative is its limited distribution of mental health care to rural, regional, and remote areas. Better Access activity rates are typically greater in urban and more advantaged areas.
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Frequently asked questions
Medicare Mental Health is a free service funded by the Australian government. It provides a welcoming space for anyone to access free, confidential mental health and well-being information, services, and support. No appointment, referral, Medicare enrolment, or Medicare card is needed, and you don’t need to be an Australian citizen to access support.
The Better Access initiative is an Australian government program that helps people get mental health support at a lower cost. It provides Medicare benefits to eligible people so they can access the mental health services they need, wherever they live in Australia.
A mental health treatment plan is a plan for people with a diagnosed mental health condition, created by a doctor, outlining the goals for treatment. It lets you claim up to 10 individual and 10 group sessions with a mental health professional each calendar year.
The first step is to speak with your GP, or if relevant, your psychiatrist or paediatrician. If you don't have a diagnosed mental health condition, your doctor can assess your help needs and refer you to a mental health professional for further support.
If you or someone you know is in immediate danger, call 000 or visit a hospital emergency department. If you’re in crisis and need support, call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week.











































