Traveling To Austria? T-Mobile Phone Service Availability And Options

T-Mobile is a US-based wireless carrier that offers affordable plans and the fastest network in America. The company also has a strong presence in Austria, where it is known as Magenta Telekom (formerly T-Mobile Austria). When travelling to Austria, T-Mobile customers can take advantage of international roaming services, which offer high-speed data, unlimited texting, and low-cost calls. However, it is important to confirm plan details and eligibility before departure to avoid unexpected charges. Additionally, Austria has a dense network of free Wi-Fi hotspots, especially in popular tourist areas, providing alternative connectivity options for travellers.

T-Mobile roaming charges in Austria

T-Mobile offers international roaming in Austria, with no setup required. The roaming charges depend on the type of plan you have.

Magenta Plans

With Magenta plans, you get 5GB of high-speed data in select Central European countries, which includes Austria, and then standard speeds of approximately 256 Kbps. Calls, including over Wi-Fi, are charged at $0.25 per minute (there is no charge for Wi-Fi calls to the US, Mexico, and Canada).

Magenta MAX Plans

With Magenta MAX plans, you get up to 5GB of high-speed data in 215+ countries and destinations, and then unlimited data at up to 256 Kbps. Austria is included in these countries and destinations. Calls, including over Wi-Fi, are charged at $0.25 per minute (again, with no charge for Wi-Fi calls to the US, Mexico, and Canada).

Go5G Plans

With Go5G plans, you get up to 5GB of high-speed data in 11 Central European countries, which includes Austria, and then standard speeds of approximately 256 Kbps. Calls, including over Wi-Fi, are charged at $0.25 per minute (with no charge for Wi-Fi calls to the US, Mexico, and Canada).

Go5G Next and Go5G Plus Plans

With Go5G Next and Go5G Plus plans, you get up to 5GB of high-speed data, and then unlimited data at up to 256 Kbps in 210+ countries and destinations, which includes Austria. Calls, including over Wi-Fi, are charged at $0.25 per minute (with no charge for Wi-Fi calls to the US, Mexico, and Canada).

Business Unlimited Select and Business Unlimited Advanced Plans

With Business Unlimited Select and Business Unlimited Advanced plans, you get up to 5GB of high-speed data in 11 European countries, which includes Austria, and then unlimited data at up to 256 Kbps.

Business Unlimited Ultimate Plans

With Business Unlimited Ultimate plans, you get unlimited text and up to 5GB of high-speed data, and then unlimited data at up to 256 Kbps in 215+ countries and destinations, which includes Austria.

Other Eligible T-Mobile for Business and T-Mobile for Government Plans

With other eligible T-Mobile for Business and T-Mobile for Government plans, you get unlimited data at up to 256 Kbps in 215+ countries and destinations, which includes Austria.

It is important to note that T-Mobile's international roaming is not intended for extended international use. You must reside in the US, and primary usage must occur on their network before international use. The device must also be registered on their network before international use. Service may be terminated or restricted for excessive roaming. Coverage may not be available in some areas, and T-Mobile is not responsible for their partners' networks.

T-Mobile international plans

T-Mobile offers a range of international plans for customers travelling outside the United States. These plans allow you to use your mobile device in other countries with no setup required. However, it is important to note that these plans are not intended for extended international use, and you must reside in the US with primary usage occurring on the T-Mobile network.

High-Speed Data Abroad:

T-Mobile offers high-speed data in select countries without any international data-roaming charges. This includes the Go5G Next and Go5G Plus plans, which provide 5GB of high-speed data in 215+ countries and destinations. After the high-speed data allotment is used up, customers can still enjoy unlimited basic data at slower speeds.

Unlimited International Texting:

Most T-Mobile plans include unlimited international texting from the US and while travelling. This means customers can send and receive text messages in 215+ countries and destinations at no additional cost.

Low-Cost Calling:

T-Mobile offers low flat-rate calling rates for international calls. Calls, including over Wi-Fi, are charged at $0.25 per minute. However, there are no charges for Wi-Fi calls made to the US, Mexico, and Canada. Additionally, T-Mobile offers an add-on service called Stateside International Talk, which provides unlimited international calling to over 70 countries for $15 per month.

International Data Passes:

For customers who need more high-speed data while travelling internationally, T-Mobile offers International Data Passes. These passes can be purchased for 1 day, 10 days, or 30 days and provide additional high-speed data and unlimited voice calling in 215+ countries and destinations. The prices for these passes are $5, $35, and $50, respectively.

In-Flight Connectivity:

T-Mobile also provides in-flight connectivity for customers travelling on US-based airlines. With qualifying plans, customers can stay connected and enjoy streaming, surfing, and texting at 30,000 feet.

Travel Discounts:

T-Mobile has partnered with travel providers to offer exclusive discounts to its customers. Through the T-Mobile Travel site, customers can save up to 40% on accommodation bookings and rental cars for both domestic and international travel.

It is important to note that T-Mobile's international plans have specific terms and conditions, including device compatibility requirements and coverage limitations in certain areas. Additionally, the availability of high-speed data and the specific countries included may vary based on the selected plan.

T-Mobile coverage in Austria

T-Mobile is a US provider with a presence in Austria, where it is one of the country's largest mobile network operators. The company offers international plans that include coverage in Austria, with no setup required. T-Mobile customers on qualifying plans can use their phones in Austria with no additional charges for data roaming or texting.

T-Mobile's Go5G Next and Go5G Plus plans offer 5GB of high-speed data in 215+ countries and destinations, including Austria. After the high-speed data allotment is used up, customers still get unlimited data at slower speeds of up to 256 Kbps. These plans also include unlimited basic data, which is 2x faster than before, and unlimited texting in 215+ countries and destinations. Voice calls are charged at $0.25/minute.

T-Mobile's Magenta, Magenta MAX, and ONE Plus plans also include up to 5GB of high-speed data in 11 European countries, including Austria. After the high-speed data allotment is used up, customers still get unlimited data at slower speeds of up to 256 Kbps. These plans also include unlimited basic data and unlimited texting in 215+ countries and destinations. Voice calls are charged at $0.25/minute.

T-Mobile's Essentials plan does not include free data in Austria, but customers can purchase International Passes for high-speed data and unlimited calling. The 1-Day pass costs $5 and includes 512MB of data, the 10-day pass costs $35 and includes 5GB of data, and the 30-day pass costs $50 and includes 15GB of data.

T-Mobile customers can confirm whether their plan includes international coverage by logging into their account or calling customer support. They can also download and use the T-Mobile app to manage their plan and purchase International Passes.

T-Mobile international calling rates

T-Mobile offers a range of international calling plans and rates for its customers. The rates vary depending on the country being called and the type of plan the customer has. Here is an overview of the international calling options offered by T-Mobile:

Stateside International Calling Plans:

T-Mobile offers the Stateside International calling plan as an add-on to their existing plans. This plan provides unlimited calling from the US to landlines in over 70 countries and mobile lines in over 30 countries. It also includes discounted calling rates to other countries and unlimited texting to anywhere in the world. The Stateside International plan costs $15 per month per line.

Go5G, Magenta, ONE Plan, and Simple Choice North America Plans:

These plans include the Stateside International Unlimited Text Messaging feature, which allows customers to send and receive unlimited texts to and from any country in the world, except Cuba and Wallis & Futuna, at no additional charge.

International Calling Rates:

T-Mobile provides a country lookup tool on their website to check the per-minute calling rates for specific countries. The rates vary depending on the destination country and the customer's plan. For example, calling a mobile number in Austria costs $0.25 per minute, while calling a landline in Austria is included in the Stateside International plan.

International Roaming:

T-Mobile also offers international roaming services for customers travelling abroad. Their website provides detailed information on the roaming charges for specific countries. However, it is essential to note that international roaming rates can be expensive, and alternative options, such as purchasing a local SIM card or using free Wi-Fi, may be more cost-effective.

It is recommended that T-Mobile customers review the international calling and texting rates on the T-Mobile website or contact their customer support to understand the specific rates and options available for their plan. Additionally, customers can take advantage of the Stateside International plan to save on international calling costs.

T-Mobile international roaming checklist

International roaming is a service that allows you to use your mobile phone or device to browse the internet and send or receive emails, calls, and text messages while visiting another country. Here is a checklist to ensure you are prepared for your trip:

• Confirm your phone will work in your destination country: Nearly all newer phones work fine abroad, but it is always good to check with your carrier if you are unsure. T-Mobile users can refer to the T-Mobile website or call their international roaming support line for free to check if their plan covers their destination country.
• Research international rates: Plan pricing varies by carrier and location. Call your provider or check their website for the latest pricing information.
• Activate international service: A day or two before you leave, log in to your mobile phone account or call your provider to activate international roaming for voice, text, and/or data services.
• Consider purchasing an international plan: If you want to stay connected at a lower cost, you may want to sign up for an international service plan through your carrier. Most offer some sort of global calling plan that cuts the per-minute cost of phone calls and a flat-fee data plan.
• Utilize Wi-Fi: Using Wi-Fi is the most cost-efficient way to get online. Take advantage of free Wi-Fi hotspots at accommodations, cafes, restaurants, museums, public transit hubs, etc.
• Download necessary apps before your trip: If you plan to use any new apps on your device, such as language translators, ebook readers, or transportation apps, download or update them before your trip when bandwidth isn't an issue.
• Monitor data usage: Keep track of your data usage by resetting the counter at the start of your trip and monitoring how many megabytes you've consumed.
• Limit automatic updates: Cut down on data usage by switching off the automatic update feature in your various apps, such as email and social media apps.
• Turn off cellular data when not in use: To avoid accidentally burning through data, manually turn off data roaming or cellular data when you are not using it. Alternatively, put your device in "airplane" or "flight" mode and turn your Wi-Fi back on when needed.
• Consider purchasing a local SIM card: If you are travelling with an unlocked smartphone, you can buy a local SIM card that includes data. This can be cheaper than data roaming through your home provider.

By following this checklist, you can stay connected and avoid unexpected charges while travelling internationally with your T-Mobile device.

Frequently asked questions