United Airlines: Issuing Austrian Boarding Passes?

Austrian Airlines offers a convenient online check-in option for most scheduled flights from 47 hours before departure. Travellers can select their preferred seat and obtain a mobile or print-out boarding pass. However, for trips that include a US airport, government regulations prevent the issuance of boarding passes until 24 hours before departure. United Airlines and Austrian Airlines work closely together, offering coordinated check-in processes and connecting flights. When travelling with both airlines, passengers usually check in with the first airline and receive a digital boarding pass that covers their connecting flight.

Austrian Airlines' online check-in process

Austrian Airlines Online Check-In Process

Austrian Airlines offers a convenient online check-in process to save you time and hassle at the airport. Here is a step-by-step guide to checking in online for your Austrian Airlines flight:

Step 1: Timing

Online check-in for Austrian Airlines flights is available from 47 hours before departure for most scheduled flights. However, if your trip includes an airport in the USA, you will not receive your boarding pass until 24 hours before the departure of the first flight, although you can still select your seat and add extras to your trip online 47 hours in advance.

Step 2: Identification

To initiate the online check-in process, you will need to identify yourself using your name and 6-digit booking code (e.g., A1B2CD), your 13-digit e-ticket number (e.g., 2571234567890), or your frequent flyer programme details. If you booked through a travel agent and do not have this information, you can use the details provided by your agent to access online check-in.

Step 3: Flight Selection

Once you have provided your identification details, select the flight for which you wish to check in. If you have booked a charter flight with Austrian Holidays, be sure to check in via the tab with the same name.

Step 4: Seat Selection

Choose your preferred seat from the seat map. You can also select seats for other passengers travelling with you. If you have specific preferences, such as a window or aisle seat, or extra legroom, you can reserve your desired seat up to a year in advance.

Step 5: Extras and Upgrades

During the online check-in process, you can conveniently book any extras or upgrades you may require, such as additional checked baggage or a higher travel class.

Step 6: Create Boarding Pass

After completing the above steps, you can create your boarding pass. You have the option to save it on your smartphone or print it out. Alternatively, if you are only travelling with hand luggage, you can go directly to the boarding gate with your mobile boarding pass.

Other Check-In Options

In addition to online check-in, Austrian Airlines offers several other convenient check-in options:

• Mobile Check-In: You can also check in using the Austrian Airlines mobile app for iOS and Android, saving you time and providing easy access to your mobile boarding pass.
• Airport Check-In: If you prefer, you can check in at the airport using the automatic check-in machines or self-service kiosks.
• City Check-In Vienna: You can check in at the CAT terminal at Wien Mitte station and drop off your bags before boarding the train to the airport.

United Airlines' check-in process

United Airlines offers a range of check-in options to cater to the diverse needs of its passengers. The check-in process is an important step to ensure a smooth and stress-free travel experience.

Online Check-in

United Airlines offers online check-in, allowing passengers to check in from the comfort of their homes or on the go. This option is available through the United Airlines website or their mobile app. Online check-in opens 24 hours before the scheduled departure time and remains open up to 60 minutes before domestic flights and 90 minutes before international flights. To complete the online check-in process, you will need your confirmation number, e-ticket number, or MileagePlus number. You can then select your preferred seat, add any necessary baggage, and receive your boarding pass electronically. However, if you have checked baggage, you will need to drop it off at the designated bag drop counter at the airport.

Mobile Check-in

United Airlines also offers mobile check-in through their mobile app. This provides the convenience of checking in, accessing your boarding pass, and receiving important flight updates directly on your mobile device. The mobile check-in process is similar to online check-in and is available within the same time frame.

Airport Check-in

For those who prefer the traditional way of checking in, United Airlines provides self-service kiosks at most airports. These kiosks allow you to check in, select seats, and print your boarding pass. Simply follow the on-screen instructions and have your confirmation number, e-ticket number, or MileagePlus number ready. After completing the check-in process, you can proceed to the bag drop counter if you have checked baggage.

In addition to the self-service kiosks, United Airlines offers in-person check-in assistance at their ticket counters. Friendly staff members are available to guide you through the check-in process, answer any questions, and provide necessary support.

Check-in Requirements and Reminders

Regardless of the check-in method, there are a few important considerations to keep in mind. It is recommended to check in as early as possible to secure your preferred seat and avoid last-minute rushes. Ensure that you have all the necessary travel documents, such as a valid passport or government-issued ID, as well as any required visas or travel permits. Review the baggage policies and adhere to the size, weight, and applicable fees for checked and carry-on baggage. United Airlines recommends arriving at the airport at least 2 hours before a domestic flight and 3 hours before an international flight to allow sufficient time for security screening.

The Star Alliance

United Airlines and Austrian Airlines work closely together, offering a flexible selection of flights to over 500 destinations worldwide. The two airlines have coordinated check-in processes, connecting flights, and frequent traveller programmes.

United Airlines was one of the five founding members of the Star Alliance, the world's first global airline alliance, which was formed in 1997. The other founding airlines were Scandinavian Airlines, Thai Airways International, Air Canada, and Lufthansa. As of April 2024, Star Alliance is the world's largest airline alliance by market share, with 25 member airlines operating a combined fleet of over 5,000 aircraft. Together, they serve more than 1,290 airports in 195 countries, with more than 19,000 daily departures.

The Austrian Airlines Group, including Austrian Airlines, Tyrolean Airways, and Lauda Air, joined the Star Alliance on 26 March 2000.

Seat selection on Austrian Airlines

When booking a flight with Austrian Airlines, you can choose your preferred seat at the same time. You can also select a seat at a later date, up to a year in advance, or any time up to 48 hours before departure under "My Bookings".

Austrian Airlines offers three types of seats: Classic Seats, Extra Legroom Seats, and Preferred Zone Seats. Window, aisle, or middle—the choice is yours. You can also select a seat for people travelling with you. If you are travelling with a child between the ages of two and 12, or are a passenger with a disability, you are entitled to a free advance seat reservation on flights to and from Italy.

If you are flying to or from the USA, you will not receive your boarding pass until 24 hours before departure due to government regulations. However, you can still check in, select your seat, and add extras to your trip online 47 hours before departure.

The United app

One of the key advantages of using the United app is its mobile check-in functionality. This feature allows you to check-in remotely, saving you time and the hassle of standing in long queues at the airport. You can also use the app to select your preferred seat, ensuring a more comfortable journey. Additionally, the app provides easy access to your mobile boarding pass, which is especially useful when travelling with connecting flights.

Furthermore, the United app offers in-app support in case you need assistance. If you encounter any issues during your travels, you can contact the United service team directly through the app. This ensures that you receive timely assistance and makes your travel experience more seamless.

Frequently asked questions