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Australia's telephone numbers are defined and administered by the Australian Communications and Media Authority (ACMA). The country's telephone numbers are eight digits long, preceded by a single-digit area code, for a total of nine digits. When calling from outside of Australia, the country code is 61, followed by the nine-digit national significant number. For mobile numbers, a 4 or 5 is used to indicate that the service required is a mobile number. International call charges apply when calling Australian service numbers from outside the country.
| Characteristics | Values |
|---|---|
| Country code | +61 |
| National trunk access code | 0 |
| Mobile indicator | 4 or 5 |
| Exit code from the US | 011 |
| Exit code from the UK | 00 |
| Number format for landlines | +61 x xxxx xxxx |
| Number format for mobiles | +61 4xx xxx xxx |
| Number format for mobiles (including country code) | +61-4-1234 5678 |
| Number format for mobiles (including exit code from the US) | 011-61-2-1234 5678 |
| Number format for mobiles (including exit code from the UK) | 00 61 1300 169 468 |
| Number of digits in local telephone numbers | 8 |
| Number of digits in mobile numbers | 10 |
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What You'll Learn
Landline numbers are eight digits long
Australia's landline numbers are eight digits long, preceded by a single-digit area code, making the national significant number nine digits in total. For example, the phone number 1234 5678 in Sydney, Australia, would be written as 011-61-2-1234 5678 from the US, including the exit code, country code, and area code.
When calling a landline number in Australia, if you are within the same area, you only need to dial the eight digits concerned. However, when dialling a number in another area within Australia, you must include the trunk prefix '0' and the area code before the local number. For instance, the number would be written as 02-1234 5678 to call a different area within Australia.
If you are calling Australia from overseas, you need to use an international dial-out code, followed by the country code for Australia, which is '61'. So, for example, to call Australia from the UK, which has the dial-out code '00', you would dial 00-61 before the rest of the number.
It is worth noting that calls to 1800 numbers within Australia from a landline are free, but mobile phone users should check with their provider to see if there are any costs.
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Mobile numbers are 10 digits long
Australian mobile numbers are 10 digits long and are written in the form 04xx xxx xxx when dialled within Australia. The first four digits specify the Call Collection Area (CCA), also known as an exchange, and the remaining six digits specify a number at that exchange.
When calling an Australian mobile number from outside the country, the number is written as +61 4xx xxx xxx. The Australian trunk code (0) is dropped when placing an international call. The + symbol acts as the international access code, 61 is the country code, and 4 is the mobile indicator.
Historically, Australia used an alphanumeric scheme for telephone numbers, which was significantly different from the current system used for SMS messages. Under this former system, Melbourne city numbers began with 6, and other exchanges had matching letters only rarely and probably by accident. Numbers were written in the form ab.xxxx, for example, FU 1234 (371234) or MW 5550 (685550).
Today, Australia has eight-digit landline telephone numbers within four areas. A national significant number consists of a single-digit area code followed by the local eight-digit number, totalling nine digits. When dialling a number in another area within Australia, the Australian trunk prefix 0 and the area code must be included: 0x xxxx xxxx.
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International calls to Australia begin with +61
When calling Australia from overseas, you must first dial an international access code, followed by the country code for Australia, which is +61. This is the same whether you are calling an Australian landline or mobile number.
The international access code you need to use will depend on the country you are calling from. For example, if you are calling from the UK, the international access code is 00. So, if your Australian contact's phone number is 1234 5678, you would dial 00 61 1234 5678. If you are calling an Australian mobile number from a cell phone, the international access code will be the '+' plus symbol. So, if your contact's mobile number is (04)1234 5678, you would dial +61-4-1234 5678.
Australian landline numbers are geographically divided into four areas, three of which cover more than one state or territory. All local telephone numbers within these four areas have eight digits, consisting of a four-digit exchange code and a four-digit local line number. The national significant number consists of a single-digit area code followed by the local eight-digit number, a total of nine digits. When dialling a number in another area within Australia, the telephone number is preceded by the Australian trunk prefix 0 and the area code: 0x xxxx xxxx.
Australian mobile numbers are written in the form of ten digits when dialled within Australia, including the 0 at the beginning, and the 4, which indicates that it is a mobile number. Mobile numbers are written as 04xx xxx xxx.
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When calling from overseas, use an international dial-out code
When calling Australia from overseas, you will need to use an international dial-out code. The country code for Australia is 61, followed by the nine-digit national significant number. This means that you will need to dial +61, followed by the eight-digit local phone number.
For example, if you are calling an Australian landline from overseas, the number will usually be written as +61 x xxxx xxxx. So, if your Australian contact's phone number is 1234 5678, you would dial +61-2-1234 5678. Here, 011 is the exit code, 61 is the country code, and 2 is the area code.
If you are calling an Australian mobile number, the number will be written as +61 4xx xxx xxx. So, if your contact's mobile number is (04)1234 5678, you would dial +61-4-1234 5678. Here, the exit code is '+', and the mobile indicator is 4.
It is important to note that the Australian trunk code (0) is not used for calls originating from outside Australia. This means that when placing an international call, you should drop the 0 before the country code and area code.
If you are calling from a landline, you will need to use your country's international dial-out code, followed by Australia's country code and the local number. For example, to call Australia from the UK (which has the dial-out code 00), you would dial 00 61 1300 169 468.
There are also specific country numbers available if you are outside Australia and need help with Centrelink payments. You can call these numbers Monday to Friday from 8 am to 5 pm AEST.
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Contact Services Australia for Medicare, Centrelink, and Child Support
If you need to contact Services Australia about Medicare, Centrelink, or Child Support, there are several options available. Many people find using their online services the easiest way to get in touch. You can register for a myGov account to access a range of government services, including Child Support, Centrelink, and Medicare.
If you can't find what you're looking for online, you can contact Services Australia by phone. They can provide information about payments and services for Medicare, Centrelink, and Child Support. You can also manage your information with them online or by phone self-service.
If you have a general question about child support that isn't urgent, you can make an enquiry online. Services Australia will aim to respond to your enquiry within 28 days via telephone or mail. They may call from a private number and will only leave a voicemail if you have clearly identified yourself in your voicemail service.
You can also connect with Services Australia through their official social media accounts. You can ask questions and stay up to date with their services through these platforms. Additionally, you can submit feedback, complaints, or suggestions to help them improve their services. If you need to report a change in your circumstances, such as a change in your cyber security system or personal situation, you can do so online or by phone. Services Australia also provides in-person support through their service centres, agents, or access points. However, their service delivery may sometimes be subject to changes due to natural disasters, public holidays, or system maintenance.
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Frequently asked questions
The country code for Australia is 61.
The Australian national trunk access code is 0. This is not used for calls originating from outside Australia.
The format for calling an Australian mobile number from outside the country is +61-4-xxxx-xxxx or +61 4xx-xxx-xxx.
