Lazada's Shipping Reach: Is Brunei Covered?

Lazada is a popular online shopping platform, especially in Southeast Asia. However, when it comes to shipping to Brunei, there are some limitations and restrictions. While Lazada Malaysia does not ship directly to Brunei, there are alternative methods that customers in Brunei can utilise to obtain their desired items. One common method is to use a freight forwarder service, which provides customers with a US or Malaysian address to receive packages, which are then forwarded to the customer's address in Brunei. This allows individuals in Brunei to purchase items from Lazada and have them delivered, albeit with some additional steps and potential costs involved.

Freight forwarders

To receive orders from Lazada, you must have a physical US address. This is where freight forwarders come in. These companies provide you with a US address so that you can order items from any US-based company. Once you have an account with a freight forwarder, you can order from the US Lazada Malaysia online store and have your packages delivered to the US address.

One of the most recommended freight forwarders is MyUS.com. MyUS.com can ship to any city in Brunei, including Tutong, Belait, and Brunei and Muara. They offer low rates and do not charge extra taxes or fees. They can also consolidate multiple orders into one large package.

• Tianteng Forwarding – offers cargo crating, fumigation, and short-term warehousing services
• Archipelago – provides transportation services for freight transport by air, sea, and road, as well as customs clearance, handling, security, and insurance
• Glamco Aviation – handles inbound and outbound freight by sea, land, and air, and is involved in the supply of aviation equipment and spares in Brunei and ASEAN
• Tri-Star Shipping & Trading Sdn Bhd – provides air and sea freight forwarding, as well as crane hire and heavy-lift services
• Jayapuri (B) Sdn Bhd – offers air freight services, local delivery, domestic forwarding, customs clearing, and brokerage services, as well as warehousing and distribution

Lazada's international product policy

Lazada is a popular online shopping platform that offers a wide range of products, including electronics, fashion, and lifestyle items. While Lazada has a presence in multiple countries across Southeast Asia, there are some variations in the availability of international shipping, including to Brunei. Here is an overview of Lazada's international product policy.

Firstly, it is important to understand that Lazada's shipping policies can vary depending on the specific platform and country of operation. For instance, Lazada Malaysia may have different shipping restrictions compared to Lazada USA. As such, it is always advisable to refer to the specific platform's website for the most accurate and up-to-date information.

In general, Lazada's international product policy allows for shipping to multiple countries within the Southeast Asian region. However, there may be certain restrictions or limitations, especially for bulkier or more valuable items. Additionally, the availability of international shipping may vary depending on the specific seller or product category.

For customers in Brunei, the ability to receive orders from Lazada depends on the specific platform. For example, Lazada Malaysia's website indicates that they do not ship to Brunei. However, customers in Brunei can still access Lazada Malaysia's products by utilising freight forwarders, which provide a US address for shipping purposes. These freight forwarder companies, such as MyUS.com, then forward the packages to Brunei for a fee.

It is worth noting that using a freight forwarder service may incur additional costs, including shipping fees and potential taxes or duties. Customers are responsible for ensuring that they comply with all applicable laws and regulations when using such services. Additionally, certain items may be prohibited or restricted for import into Brunei, so it is important to review the relevant customs regulations.

In summary, Lazada's international product policy allows for shipping to various countries in the Southeast Asian region, including Brunei, although specific platforms may have different shipping policies. Customers in Brunei can utilise freight forwarders to access products from platforms that do not directly ship to their country. However, it is important to consider the associated costs and regulations when using such services.

Using a runner service

While Lazada Malaysia does not ship to Brunei, it is still possible to get Lazada Malaysia items delivered to your door in Brunei. One way to do this is by using a runner service.

A runner service is when you engage a third-party individual or company to receive your Lazada parcels on your behalf at a Malaysian address, and then bring them into Brunei for you to pick up.

To use a runner service, you will need to find a reliable runner who has a building or address in Malaysia, preferably close to the Brunei border. Some runners may have a fixed address where you can send your Lazada purchases, while others may be able to pick up your parcel from a post office or petrol station.

When placing your order on Lazada, you will need to provide the runner's Malaysian address as the delivery address. You may also need to provide a billing address, which some sources suggest can be your Bruneian address, while others suggest using the runner's address for this as well.

Once your parcel has arrived at the runner's address, they will bring it back to Brunei, where you can pick it up from their location. Charges for this service may depend on the size of the item.

Some runners may also be able to assist with payment if you do not have a Malaysian card, either by providing their own card for a fee or by helping you obtain a Malaysian prepaid debit card.

Payment methods

Lazada does not accept Bruneian cards. However, there are several ways to get around this.

One way is to use a runner service. You can send your order to the runner's address in Malaysia, and they will bring it back to Brunei for you to pick up. Charges for this service depend on the size of the item.

Another option is to use a Malaysian debit card to make the payment. You can do this by paying cash at a 7-Eleven store in Miri, or by using a prepaid debit Mastercard such as BigPay Malaysia or BIBD Virtual Mastercard.

A third option is to use a freight forwarder service like MyUS.com. This involves signing up for an account with a US address, which you can then use to order from any US-based company. MyUS.com will accept your packages on your behalf and ship them to you in Brunei. They offer low rates and do not charge extra taxes or fees.

Finally, you can try using a third-party parcel transit service like Postco. With this service, you can send your order to a petrol station in Miri, and they will keep the parcel for you for up to 2 weeks. Anyone can pick it up for you as long as they have your parcel code.

Lazada app

The Lazada app offers a seamless shopping experience with personalised recommendations, wishlists, and easy access to your order history, including returns and cancellations. The app is available in the Malay language and has an intuitive interface for users in Southeast Asia, including Brunei.

While Lazada Malaysia's website states that they do not ship to Brunei, there are alternative ways to get your hands on their products. One popular method is to use a freight forwarder, a company that provides you with a US or Malaysian address to ship your Lazada purchases, which then forwards them to your Brunei address. This way, you can take advantage of Lazada Malaysia's online deals and have your orders delivered right to your door.

Several freight forwarder companies offer these services, with MyUS.com being a notable example. MyUS.com offers low rates, no extra taxes or fees, and reliable package forwarding to any city in Brunei, including Tutong, Belait, and Brunei and Muara.

To utilise these services, simply register with a freight forwarder to obtain your US or Malaysian address. Then, download the Lazada app, create an account, and start shopping! Add your new address to your Lazada profile, and you're ready to check out.

The Lazada app provides a convenient platform for users in Brunei to access personalised recommendations, manage their orders, and enjoy the convenience of online shopping, all within a few taps on their devices.

Frequently asked questions