Ruqayyah Snyder
Every property in Australia has a unique meter identification number, which is used by the meter service provider to identify the meter. For electricity, this is called the NMI (National Meter Identifier), and for gas, it is referred to as the MIRN (Meter Installation Reference Number). Your NMI can be found on your electricity bill, usually on the first page near your customer details, under 'Your electricity supply details'. If you live in New South Wales, your gas meter number is called the DPI (Delivery Point Identifier) and can be found on the first page of your gas bill. Unless your property has a smart meter, a technician from the metering company or the local distributor in your area will need to come onsite to read your meter.
| Characteristics | Values |
|---|---|
| What is a meter number? | A unique number for the electricity connection at your address. |
| What is an NMI? | National Meter Identifier or National Metering Identifier. |
| What is an NMI used for? | To identify a specific property's electricity meter. |
| Where can I find my NMI? | On the first or second page of your electricity bill under 'Your electricity supply details' or 'Your details'. |
| What does an NMI look like? | An NMI is 10 or 11 digits and may consist of numbers and letters. |
| What is a MIRN? | Meter Installation Reference Number. |
| What is a DPI? | Delivery Point Identifier. |
| What is a smart meter? | A smart meter measures the amount of electricity used and can be read remotely, meaning there is no need for a meter reader to visit your property. |
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What You'll Learn
The NMI (National Meter Identifier) is on your electricity bill
The NMI, or National Metering Identifier, is a unique number assigned to the electricity connection at a specific address. It is used to identify the meter and is typically located on the first page of your electricity bill near your customer and account details.
The NMI is not the same as your electricity meter serial number, and it is important to differentiate between the two. The NMI is usually 10 or 11 characters long and can consist of numbers, letters, or a combination of both. For example, in Queensland, an NMI typically starts with two letters followed by nine numbers.
If you are building a new house with a new power connection, your power retailer will allocate a new NMI to your electricity meter. Similarly, if you move to a new location, your NMI will change since it is associated with the electricity network connection point.
If you don't have a copy of your electricity bill, you can contact your electricity retailer, and they will help you locate your NMI.
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NMI is a unique number for a property's electricity meter
All electricity meters have a unique meter number and a National Meter Identifier (NMI). The NMI is a unique number for a property's electricity meter. It is used by the meter service provider to identify the meter. The NMI is not the same as the meter number. It is used to get information about how much energy is being used in a home or business. This information is obtained securely from the Australian Energy Market Operator with the user's permission.
The NMI is usually located on the first page of the electricity bill near the customer details. It will be written as the National Meter Identifier (NMI), National Metering Identifier, or simply NMI. NMIs are generally written as numbers, but they can sometimes be a combination of numbers and letters. They always consist of 10 or 11 characters. If the NMI is numbers only, be sure to check your zeros and ones. Ensure that you have not mistakenly entered the letter 'O' instead of the number '0', or the letter 'I' instead of the number '1'. If your NMI includes alphabets, ensure that 'O' or 'I' are not included. In Queensland, your NMI will usually start with two letters followed by nine numbers.
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Meter Installation Reference Number (MIRN) for gas meters
In Australia, electricity meters have a unique meter number and a National Meter Identifier (NMI). The NMI is used by the meter service provider to identify the meter and can be found on your electricity bill. It is usually located on the first page of your bill near your customer details. NMIs consist of 10 or 11 characters, which can be a combination of numbers and letters.
Now, for gas meters, there is a Meter Installation Reference Number (MIRN) that is used by the meter service provider to identify the meter. This unique 11-digit number is assigned to your gas service and identifies your gas delivery point. You can find your MIRN on the back page of your gas bill, but it should also be featured on your property's natural gas meter. The MIRN is also used by your gas retailer or fitter to identify your installation.
Nearly all gas meters are located outside, usually on the corner of the house, and are designed to be very safe. However, they can deteriorate over time. If you live in an apartment or high-density housing, you may not be able to access your meter.
To read your electricity meter, note that each dial is read from left to right. If the dial is between two numbers, use the lower number. If it is between 9 and 0, read it as 9. If the dial is directly on a number, look at the next dial. If this number has not passed 0, then the original dial hasn't passed yet, and you should still use the lower number. Press the 'display' button to show all the reads on the meter.
For your hot water meter, if there are no leading zeros, enter all the digits from left to right, excluding the last rightmost digit.
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Where to find your gas meter number in New South Wales
If you live in New South Wales, your gas meter number is called the Delivery Point Identifier (DPI). You can find your DPI on the top of the first page of your gas bill in the 'Your details' section. It should also be on your physical gas meter, which you can locate by looking under your kitchen sink or in the basement or car park of your building. If you can't find your gas meter, your landlord or building manager should be able to help.
The DPI is used to identify your gas meter, and each gas meter has its own unique Meter Installation Reference Number (MIRN). You can find your MIRN on your bill, or on the faceplate of your meter in bold numbers. It can be up to ten digits long.
Gas meters can look different depending on their age, model, and type. They are usually branded 'Australian Gas Networks', 'Envestra', or 'Country Energy' (the older company names). If your meter has a different name, your property may not be within the AGN gas distribution network, so you should call the Customer Service Team on 1300 001 001 to confirm.
Metric meters display units of gas in cubic metres (M3) and imperial gas meters display units in cubic feet (ft3). Metric meters are the most common type of meter found in Australian households. They will either be an odometer or a digital display. To take a reading, note the number on each clock face, from left to right. If the pointer is between two numbers, record the lower number. When the pointer is between 0 and 9, record 9. Numbers in red that appear after a comma or decimal point are for testing purposes and should be ignored.
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Smart meters: How they work and how to read them
Smart meters are digital electricity meters that record a home's energy usage in at least 30-minute intervals and then send that data to the relevant retailer, usually once a day. They cut out the need for a meter reader by sending data directly to your provider, meaning your retailer can bill you for your exact usage.
In Victoria, smart meters have been compulsory for residences since 2006, and uptake outside the state is already around 30%. The Australian Energy Market Commission (AEMC) has set a target of 100% smart meter uptake in New South Wales, Queensland, the ACT, Victoria, South Australia, and Tasmania by 2030.
If you're building a new house or replacing a faulty meter at an existing property, a retailer must provide you with a smart meter. Many retailers will install your meter for free or as part of your electricity contract, but you may need to shop around if your retailer does not offer smart meter upgrades.
If you're renting, a number of electricity retailers say they can install a smart meter on a property at a renter's request, without the permission of the landlord. However, it's still a good idea to check with your landlord first, as there may be faulty wiring or another electrical issue at the property that you're unaware of.
The simplest and cheapest way to read your smart meter is through your energy retailer's app. Powershop, Origin Energy, AGL, and Energy Australia all have apps that let you track energy use being measured by your smart meter, while most other retailers will display this information on your online account. Alternatively, you can buy an in-home display that connects to your smart meter and shows you how much electricity you're using and how much it's costing you.
Your smart meter will have a unique meter number and a National Meter Identifier (NMI), which is used by the meter service provider to identify the meter. You can find your NMI on your bill, usually located on the first page near your customer details. NMIs always consist of 10 or 11 characters, and in Queensland, they usually start with two letters followed by 9 numbers.
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Frequently asked questions
Your electricity meter number is referred to as a National Meter Identifier (NMI). You can find your 11-digit NMI on the first or second page of your electricity bill, under 'Your electricity supply details' or 'Your details' section.
If you can't find your NMI on your bill, you can get help from your energy company to locate it. You can also set up how you receive your bills through their billing options.
The NMI is used to identify a specific property's electricity meter and to get information about how much energy you use. The NMI is always 10 or 11 characters, consisting of numbers and sometimes letters. Your meter number, on the other hand, is unique to your meter and can be found on your bill as well.
If you don't have a smart meter that sends usage information remotely, a technician from the metering company or local distributor will need to come to your property to read your meter. You can find the details of your next scheduled meter read on your bill.
