Damon Mcknight
Austrian Airlines, a subsidiary of Lufthansa, operates a simple fleet of two aircraft: the 767-300 and 777-200. The 767-300 is the top choice for business class and premium economy, while the 777-200 is ideal for economy class. The 767-300 offers the largest long-haul business class seat, measuring 21 wide, 60 in pitch, and 78 long in lie-flat bed mode. It features a staggered 1-2-1 seat configuration, providing direct aisle access for each seat. On the other hand, the 777-200 alternates between a 1-2-1 and 2-2-2 configuration, with the best seats in row 3 or 5, away from the lavatories and galleys. Now, let's explore the process of securing a specific seat on an Austrian Airlines plane, including the coveted “throne” seats in business class.
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What You'll Learn
Seat reservation options
Austrian Airlines offers a range of seat reservation options for its passengers. The specific options available to you will depend on your booking details, such as the fare type and route.
HON Circle Members and Senators can reserve a Classic Seat or a Preferred Zone Seat for themselves and those travelling with them on the same booking number free of charge. This benefit is available on flights with Austrian, Brussels Airlines, Lufthansa, and SWISS, but it does not apply to Economy Light bookings on short-haul flights. With the Economy Light fare, HON Circle Members can select a Classic Seat or a Preferred Zone Seat free of charge during online check-in. Additionally, under Italian Civil Aviation Authority (ENAC) regulations, passengers travelling with a child between the ages of 2 and 12 or those with disabilities are entitled to a free Classic Seat reservation on flights to and from Italy.
Extra Space Seats, which provide additional space and privacy, are available in Business Class on intercontinental flights with the Boeing 777 aircraft. These seats can be reserved by HON Circle Members and Senators free of charge. It is important to note that reserving an Extra Space Seat does not guarantee a specific seat number but only entitles you to a seat in the chosen Extra Space Seat category.
Passengers can reserve their preferred seats, such as window or aisle seats, with extra legroom, or in their preferred seating zone, either at the time of booking or later. Advance seat reservations are possible up to a year before departure and can be made through the Austrian App or the "My Bookings" section on the website. However, it is essential to note that advance seat reservations are generally non-refundable, and changes in aircraft type or travel route may result in changes to your assigned seat.
During online check-in, which typically opens 47 hours before scheduled departure from and to Vienna, passengers can also select their seats and make any necessary changes. Online check-in allows passengers to identify themselves using their booking code, e-ticket number, or frequent flyer programme and select their preferred seats on the seat map.
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Business class 'throne' seats
Business class throne seats are highly sought-after by solo travellers and frequent flyers. They are called throne seats because they make you feel like royalty. These seats are prized for their exceptional privacy and personal space, as well as direct aisle access and a window view. They are ideal for working, keeping your devices and smaller items within reach, and even watching a video during dinner.
Throne seats are available on a handful of airlines, including Swiss, Lufthansa, JetBlue, Singapore Airlines, Aer Lingus, Malaysia Airlines, Finnair, TAP Air Portugal, and Austrian Airlines. They are unique to Thompson Aero Seating's Vantage platform, where solo seats are placed between rows of paired seats. The staggered configuration efficiently utilises space, with each seat using the area beside the seat in front.
To secure a throne seat, it is recommended to select one during online check-in, which usually opens 23 to 47 hours before departure. While some airlines charge a premium seat selection fee for throne seats, they are typically available to all business class passengers during online check-in at no extra cost. However, there is no guarantee that these seats will always be available, and they tend to fill up fast.
It is worth noting that throne seats may have some downsides during overnight flights. When the seat drops down to become a lie-flat bed, the benches on either side can become confining, and the footwell area tends to be smaller than in regular business class seats. Therefore, those with larger feet may prefer to choose seats with bigger footwells, such as the bulkhead throne seats.
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Premium economy seats
Austrian Airlines offers a Premium Economy Class for passengers seeking extra comfort on long-haul flights. This travel class provides passengers with extra-wide seats that have a greater reclining angle, allowing for a comfortable sleeping position. The seats also come with footrests and adjustable headrests, as well as slightly wider armrests with foldable tables, which can be converted into mobile workspaces thanks to the socket and USB connection.
On short-haul flights, passengers in Premium Economy Class can enjoy the added benefit of having the adjacent seat free, while on long-haul flights, the seat can be converted into a horizontal full-flat bed. The in-flight entertainment includes a 12-inch touchscreen display with noise-cancelling headphones, providing 350 hours of video and audio programming.
The catering in Premium Economy Class is a notable upgrade from standard economy. Passengers are offered a welcome drink upon boarding, and during the flight, they are served a three- to four-course meal with a choice of two main courses. There is also improved catering on offer, including a hot towel service, menus with entrée choices, and two hot meals per flight, ensuring a pleasant dining experience.
While there are no priority boarding or lounge access perks, the overall experience of Austrian Airlines' Premium Economy Class is enhanced by the extra space, improved catering, and entertainment options. The cost of upgrading to Premium Economy Class may vary, and it is always recommended to check the latest information on the airline's website.
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Classic seat reservations
Passengers are entitled to a free Classic Seat reservation for flights to and from Italy under ENAC regulations (Ente Nazionale per l’Aviazione Civile [Italian Civil Aviation Authority]), provided they are travelling with a child between the ages of 2 and 12.
You can reserve your seat either at the time of booking or at a later date. You can reserve your preferred seat from one year in advance up to 48 hours before departure.
Please note that advance seat reservations are non-refundable, either at the airport or on board. When you book a seat in an emergency exit row, you must be able to meet the legal requirements, which will be explained to you during the booking process. Should you not meet these requirements, you will be allocated a different seat and you are not entitled to a refund.
If you change your flight and the route remains the same, you can transfer your advance seat reservation to the new flight. If the original seat category is not available on the new flight, you can rebook to a lower seat category free of charge. The price difference is non-refundable but is retained in your reservation and can be used for a later rebooking to a higher seat category. You can rebook to a higher seat category by paying the price difference.
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Online check-in
To check in online, you will need to identify yourself using your name and 6-digit booking code, your 13-digit e-ticket number, or your frequent flyer programme. You can then select your flight and choose your seat. You can also select a seat for anyone travelling with you. If you have booked a charter flight with Austrian Holidays, you will need to check in via the dedicated tab.
You can also book any extras you may need during the online check-in process, such as an upgrade to a higher travel class or additional baggage. You can also reserve your seat in advance, either at the time of booking or at a later date. This can be done up to 48 hours before departure. Please note that advance seat reservations are non-refundable.
Once you have completed the online check-in, you can save your boarding pass to your smartphone or print it out. You can also print out a receipt for your online check-in.
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