
SANE Australia is a national mental health charity that was founded, driven, and led by people with lived experience of complex mental health issues. It offers a range of free digital and telehealth support services for people over 18 years of age with complex mental health needs, as well as their family, friends, and carers.
| Characteristics | Values |
|---|---|
| Year founded | 2017 or earlier |
| Mission | Support people with complex mental health issues and their families, friends and carers |
| Focus | People with lived experience of complex mental health issues, trauma, autism and intellectual disability |
| Services | Free digital and telehealth support, peer support, counselling, community forums, peer-led groups, art and social groups, information resources, helpline, StigmaWatch, "Friends in Business", SANE News, guidebooks, factsheets, videos, education programs, website itsallright.org |
| Website | sane.org |
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What You'll Learn

SANE Australia's mission and objectives
SANE Australia is a national mental health charity that supports people with complex mental health issues, including recurring, persistent, or traumatic mental health issues. It also supports the families, friends, and communities of those affected. SANE's services are available to people over the age of 18, and it provides support for people with autism or intellectual disabilities.
SANE's mission is to break barriers, raise expectations, and champion the voices of people with lived experience of complex mental health issues. The organisation is unique in its focus on supporting people with complex mental health issues and trauma, and it is committed to amplifying the voices of its community. SANE aims to increase peer-led, connected support and drive systemic change.
SANE offers a range of free digital and telehealth support services, including peer support, counselling, community forums, peer-led groups, art and social groups, and information resources. They also provide a free helpline offering information and referrals, as well as a range of educational resources such as guidebooks, factsheets, videos, and courses. SANE's StigmaWatch program has been running since 1997 and promotes responsible reporting of mental ill health and suicide in the Australian media by monitoring and responding to inaccurate, inappropriate, or stigmatising media portrayals.
SANE also conducts practical research through its Anne Deveson Research Centre (ADRC) to drive policy change and support greater inclusion for people with complex mental health issues. This includes translating and interpreting services and producing evidence-based resources to guide safe and inclusive language when communicating about mental health. SANE's research aims to make a real difference in the lives of Australians affected by mental illness and those who care for them.
SANE's objectives include promoting public awareness through media campaigns, sponsorships, and other activities, as well as building an informational network of community organisations dedicated to working with people affected by mental illness. They also aim to reduce stigma and discrimination surrounding mental health and create brighter futures for all people and families facing these challenges.
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The StigmaWatch program
SANE Australia is a charity that provides support to people living with complex mental health issues, including schizophrenia, bipolar disorder, borderline personality disorder, major depressive disorder, severe anxiety, OCD, PTSD, substance use disorders, and eating disorders. It also offers support to autistic people and those with intellectual disabilities. SANE's services are available to people over the age of 18 and their families, friends, and carers.
One of SANE's programs is StigmaWatch, which was established in 1997 to address the stigmatisation of mental ill health and suicide in the Australian media. StigmaWatch monitors and responds to instances of inaccurate, inappropriate, or stigmatising media portrayals of mental health issues and suicide. The program is based on research and works in partnership with Mindframe, an Everymind program, to promote responsible reporting.
StigmaWatch follows the Australian Press Council and Mindframe's reporting guidelines and provides constructive feedback and advice to media professionals on how to report stories about mental health and suicide responsibly. It also includes examples of 'Good News Reports' to recognise positive reporting practices. StigmaWatch encourages anyone who encounters stigmatising media content to report it using a form on their website. All reports are kept anonymous, and if a breach of media reporting guidelines is found, StigmaWatch will contact the media outlet involved.
Additionally, StigmaWatch encourages individuals to contact the media outlet directly so they can share firsthand how they are affected by the portrayal of mental ill health and suicide. StigmaWatch also partnered with the Melbourne Press Club to present a media masterclass on stigma, featuring a SANE ambassador, the SANE CEO, and other prominent figures in the field.
Stigma can have detrimental effects on people with mental health issues, their families, and friends. It can cause stress, unhappiness, and deterrence from seeking treatment. Stigma also impacts various aspects of life, including employment, housing, and education opportunities, leading to exclusion and social isolation. Through the StigmaWatch program, SANE actively works to reduce stigma and improve the lives of those affected by mental ill health.
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Support for teenagers
SANE Australia is a national mental health charity that supports people with complex mental health issues, including recurring, persistent, or traumatic mental health issues. It also supports the families, friends, and communities of those facing these challenges. The organisation is unique in its focus on supporting people with autism and intellectual disabilities. SANE offers a range of free digital and telehealth support services, including peer support, counselling, community forums, peer-led groups, art and social groups, and information resources.
SANE's website, itsallright.org, specifically supports teenagers affected by mental illness in their families. The website features the diaries of four teenagers based on real stories and their experiences living with mental illness in their family. It also provides factsheets, podcasts, and an online information and referral service on mental illnesses, including schizophrenia, depression, and anxiety disorders.
SANE also offers a free helpline and an online community forum, providing a safe, moderated, non-judgmental space to share experiences, seek advice, and connect with others. Their team of trained staff and volunteers can be contacted for free telephone support, information, and resources. Additionally, they provide free Translating and Interpreting Services (TIS) to ensure language support.
SANE conducts applied research to improve the lives of Australians affected by mental illness and their caregivers. They also run the StigmaWatch program, which promotes responsible reporting of mental health and suicide in the media by monitoring and responding to inaccurate or stigmatising portrayals. Through various initiatives, SANE aims to break barriers, raise expectations, and drive systemic change to improve mental health support in Australia.
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Online community forums
SANE Australia is a national mental health charity that provides support to people with complex mental health issues and their families, friends, and carers. It was founded by, driven by, and led by people with lived experience of complex mental health issues.
SANE offers a range of free digital and telehealth support services, including peer support, counselling, community forums, peer-led groups, art and social groups, and information resources.
SANE's online community forums are a safe, moderated, non-judgmental space for people with complex mental health issues to share their experiences, seek advice, and connect with others in similar situations. The forums are accessible 24/7 and can be accessed from any device. They provide live chat-based discussions, guided by SANE community builders, with new topics each week. The forums also feature mental health recovery community webinars, with new topics and guests each month.
In addition to the online community forums, SANE also provides a free telephone support line, information, and resources. SANE's team of trained staff and volunteers can be contacted Monday to Friday from 10:00 am to 8:00 pm (AEST) on 1800 187 263. A free Translating and Interpreting Service (TIS) is also available by calling 131 450.
SANE's online community forums are just one aspect of their comprehensive approach to supporting people with complex mental health issues and driving systemic change in Australia.
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Research and advocacy
SANE Australia is a national mental health charity that supports people with complex mental health issues, including recurring, persistent, or traumatic mental health issues. It also supports the families, friends, and communities of those facing these challenges. SANE's research and advocacy work is focused on making a real difference in the lives of Australians affected by mental illness and those who care for them.
SANE conducts applied research through its Anne Deveson Research Centre (ADRC) to drive policy change and promote greater inclusion for people with complex mental health issues. This includes conducting research into the effects of mental illness and translating the latest Australian data releases from the ABS and AIHW relating to suicide prevention. SANE also promotes responsible reporting of mental health and suicide in the media through its StigmaWatch program, which has been running since 1997. The program monitors and responds to inaccurate, inappropriate, or stigmatising media portrayals of mental ill health and suicide.
SANE also offers a range of free digital and telehealth support services, including peer support, counselling, community forums, peer-led groups, and information resources. Their online community forums provide a safe, non-judgmental space for people to share their experiences, seek advice, and connect with others going through similar situations. SANE's helpline offers free telephone support, information, and resources, and they also provide a Translating and Interpreting Service (TIS) for those who need it.
In addition, SANE has created the website itsallright.org, which supports teenagers affected by mental illness in their family through information, diaries of other teenagers' experiences, factsheets, podcasts, and an online referral service. They also produce SANE News, a quarterly magazine on mental health issues, and offer a range of educational resources, including guidebooks, factsheets, videos, and courses.
SANE is unique in its focus on supporting people with complex mental health issues, including those with trauma, autism, and intellectual disabilities. They aim to break down barriers, raise expectations, and champion the voices of people with lived experience. SANE is widely respected as a lived experience-led organisation and advocate, collaborating across the mental health and suicide prevention sectors to drive systemic change.
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