Ruqayyah Snyder
1300 numbers are premium business phone numbers used by over 30,000 businesses in Australia. They are 10-digit Australia-wide numbers that allow customers to reach a business from any landline nationwide at the cost of a local call. The cost of a 1300 number typically includes setup fees, monthly service charges, and incoming call rates. Monthly charges for 1300 numbers can start from as little as \$5 per month, with no monthly lease charges and the access fee covering the numbering charge. However, the cost of a call to a 1300 number depends on whether the call is made from a fixed landline or mobile, with mobile phone carriers charging timed rates.
| Characteristics | Values |
|---|---|
| Cost of a 1300 number for the business | From $5 per month |
| Cost of a 1300 number for the caller from a landline | Local rate, typically around 25 cents per call |
| Cost of a 1300 number for the caller from a mobile phone | Timed rate determined by the mobile carrier, free for most unlimited plans |
| Number of digits | 10 |
| Prefix | None |
| Purpose | Inbound calls for businesses |
| Area of use | Australia-wide |
| Call management features | Voice-to-Email, Call Announce, Day Routing, Call Routing, Call Completion, Call Reporting |
| Advantages | Professional image, national appeal, flexibility, redirection of calls, increased reach, easy to remember |
| Disadvantages | Roaming charges may apply when abroad |
| Alternatives | 1800 numbers (toll-free) |
| Price of alternatives | Higher for the business, free for the caller |
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What You'll Learn
Cost of calling a 1300 number from a landline
1300 numbers are 10-digit Australia-wide numbers where the caller is charged a local call rate when dialling from any Australian phone line, including landlines. This means that when dialling a 1300 number from a landline within Australia, a caller will be charged at the local rate, which is often a low, untimed charge. Typically, this will be a small fee of around 25 cents per call.
The cost of calling a 1300 number from a landline depends on the caller's phone plan and what costs their supplier attaches to the plan. The phone supplier is responsible for setting the costs to call a 1300 number, so it is recommended to check directly with them.
It is worth noting that 1300 numbers are virtual numbers and can only be used for incoming calls. Customers who dial a 1300 number will be diverted to the designated answer point, such as a mobile or landline. Upon answering, the call is then connected.
Additionally, 1300 numbers are often used by businesses as they provide a professional and national appeal, helping them to stand out from their competitors. Businesses can also benefit from the call analytics provided by 1300 numbers, which can include insights on geographical data, answer rates, and time/day of calls.
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Cost of calling a 1300 number from a mobile
1300 numbers are 10-digit Australia-wide numbers that are used by over 30,000 businesses. They are premium business phone numbers that are used for incoming calls only and can be answered on either a landline or a mobile phone. The cost of calling a 1300 number from a mobile phone will depend on the caller's mobile plan and phone provider.
Historically, calling a 1300 number would cost the caller a small fee, but most callers ringing from a mobile phone with an unlimited phone plan will not be charged. Mobile users with an unlimited plan can usually call a 1300 number free of charge. However, some mobile providers do charge for these calls, so it is important to check with your provider. For example, some Telstra mobile plans charge up to 40 cents per call.
The only Australian phone number that is always free to call from a mobile is a freephone 1800 number. 1800 numbers are toll-free numbers, whereas 1300 numbers are local call numbers, meaning callers are charged the equivalent of a local call rate. When calling a 1300 number from a mobile, the caller will be charged at the mobile carrier rates.
If you are a business owner, there are a few ways to obtain a 1300 number. You can obtain a random or generic number at no extra cost, purchase a 1300 number from the Australian government, or lease a 1300 number from a provider. 1300 numbers can cost as little as $5 per month, but leasing a number may result in rapidly increasing costs.
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Cost of owning a 1300 number
1300 numbers are premium business phone numbers used by over 30,000 businesses in Australia. They are 10-digit Australia-wide numbers that can be called at the cost of a local call from any Australian landline. Callers dialling from a mobile phone will be charged according to their mobile carrier rates.
The cost of a 1300 number for a business depends on the provider and the plan chosen. Business 1300 offers 1300 numbers from $5 per month with no monthly lease charges, while Zintel offers a starter deal at $15 a month, a popular package at $35 a month, and a high-volume deal at $70 per month.
In addition to the monthly fee, businesses that own a 1300 number may incur extra charges such as roaming fees if they are abroad and their 1300 call is diverted to their mobile phone. To avoid unexpected costs, businesses should carefully review their 1300 contract before travelling overseas.
Obtaining a 1300 number can be done in three ways:
- Get a random or generic number at no extra cost to your Zintel plan.
- Purchase a 1300 number from the Australian government's smart numbers website.
- Lease a 1300 number from a provider (not recommended due to potentially rapid cost increases).
Overall, 1300 numbers are a cost-effective way to boost a business's profile nationally and create a single source of contact for customers. They are easy to remember and can be used on all marketing materials without the need for local number updates.
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Cost of a 1300 number for businesses
A 1300 number is a 10-digit Australia-wide number that can be called at the cost of a local call from any Australian landline. Callers from mobiles are charged according to their mobile carrier rates. 1300 numbers are virtual numbers that can only be used for incoming calls and are great for businesses with multiple locations or offices as they present a united brand image.
There are three ways to obtain a 1300 number in Australia:
- Get a random or generic number at no extra cost to your Zintel plan.
- Purchase a 1300 number from the Australian government’s smart numbers website.
- Lease a 1300 number from a provider (but costs can increase rapidly).
The cost of a 1300 number for businesses varies depending on the provider and the package chosen. Zintel, a leading Australian 1300 provider, offers a starter deal at $15 a month, a popular package at $35 a month, and a high-volume deal at $70 per month. Business 1300 offers 1300 number plans starting from $5 per month with no monthly lease charges. Modern 1300 number plans usually include unlimited calls, so businesses do not have to pay additional call rates on top of their monthly fees.
It is important to note that 1300 numbers are not free to call in Australia, and callers may incur charges depending on their phone provider. Additionally, if a 1300 call is diverted to a mobile phone while the recipient is abroad, roaming charges may apply.
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$72.99 $200
Cost of a 1300 number for customers
1300 numbers are premium business phone numbers that are easy and affordable for customers to call. They are 10-digit Australia-wide numbers where the caller is charged a local call rate when dialling from any Australian phone line, including mobiles.
When calling a 1300 number from any landline in Australia, the caller is charged the cost of a local call. This is often a low, untimed charge, typically not exceeding 25 cents per call. However, the cost of calling from a mobile phone will depend on the mobile carrier and the type of plan. Most mobile users with an unlimited plan can usually call a 1300 number free of charge.
The cost of calling a 1300 number from overseas is dependent on the telecommunications technology and network of the international country.
Businesses that own a 1300 number will pay ongoing monthly charges, with plans starting from as little as $5 per month. These charges can vary depending on the provider and the number of additional features included, such as call routing, call completion, or call reporting.
Overall, 1300 numbers offer a cost-effective way for customers to contact businesses, especially those with multiple locations or offices, as it provides a single source of contact for all Australian customers.
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Frequently asked questions
A 1300 number is a 10-digit Australia-wide inbound number that acts as a single point of contact for businesses across Australia, making it easy to connect with customers beyond your local area.
Calling a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge, typically not exceeding 25 cents per call. Calling a 1300 number from a mobile phone will be charged at a timed rate determined by the mobile phone carrier.
The cost of a 1300 number typically includes three key components: setup fees, monthly service charges, and incoming call rates. Setup fees are one-time costs for acquiring and activating your 1300 number, which may vary depending on your provider and the memorability of the number. Monthly service charges can range from $5 per month for a basic plan to $70 per month for a high-volume deal.
There are three ways to obtain a 1300 number in Australia. You can get a random or generic number at no extra cost to your Zintel plan, purchase a number from the Australian government's smart numbers website, or lease a number from a provider (although this is not recommended as costs can increase rapidly).
